Silka Cheras Kuala Lumpur

Hotels
Silka Hotels
7.3 (2878 reviews)
KM10 Jalan Cheras , Kuala Lumpur , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean environment
Comfortable rooms
Good breakfast
Cons:
Poor service
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.41
Multiple mentions of cleanliness issues in rooms and presence of cockroaches.
Service
6.68
Mixed reviews; some praised service while others reported issues with staff communication.
Location
7.92
Location praised for proximity to MRT and cleanliness of surrounding area.
Room Quality
7.37
Rooms described as nice and comfortable, though some had issues like lack of privacy.
Amenities
7.4
Amenities mentioned include parking, although issues with noisy rooms were noted.
Value for Money
7.86
Considered reasonable pricing for the location and services offered.
Food and Beverage
7.41
Breakfast received positive feedback, though some did not partake.
Overall Experience
7.38
Overall experiences varied; some very dissatisfied and others had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:18

Property Description

Prime Location
Conveniently situated across Taman Connaught MRT Station and adjacent to Cheras Sentral Shopping Mall.

Modern Amenities
Featuring meeting/banquet facilities, a fitness centre, and an on-site restaurant for a comfortable stay.

Room Features
Air-conditioned rooms with a 32-inch LED TV, personal safe, minibar, and marble bathroom with shower facilities.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Silka Cheras Kuala Lumpur now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The hotel reserves the right to pre-authorize guest's credit cards upon booking.
==
At check in, guests are required to present the credit card used to guarantee the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2878 reviews
Cleanliness: 6.41
Service: 6.68
Location: 7.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.38
D
DIAN ADELIA NASUHA family_with_children my
7
2026-02-13 via Nuitee
T
Tim couple my
10
2026-02-13 via Nuitee
N
Noor Asyikin couple my
9
2026-02-12 via Nuitee
X
Xutian couple cn
10
2026-02-09 via Nuitee
I
Iffa extended_group my
7
Pros:

Nice

2026-02-09 via Nuitee
E
En Azam family_with_children my
9
Comfortable and Value of money
Pros:

The bed are comfortable, the staff friendly lot and lot and lots of parking with security. Large room,

Cons:

Actually i have no problem, but maybe other will felt angry, the room i booked is sold, the point of reservation is to make sure i got the large bed. But i have no issue, just to remind.

2026-02-08 via Nuitee
N
Nur Atiqah couple my
5
2026-02-08 via Nuitee
C
Chung couple my
7
2026-01-31 via Nuitee
N
NUR ALYANI couple my
9
2026-01-30 via Nuitee
B
BAHARULNIZAM solo_traveller my
8
2026-01-30 via Nuitee
S
Siti Marianne couple my
8
The Restaurant food is very good , cheap and amazing, Nice breakfast . eat as much as you can .
Pros:

the room i stayed was a large room but its seems to be i was being charged RM10.00 request for a extra pillow. the toilet shower not really in good condition and the toilet bidet got sound like ambulance sound.

Cons:

the toilet water spray got sound and the shower not really in good condition

2026-01-29 via Nuitee
L
Lim extended_group my
10
good
Pros:

good

Cons:

good

2026-01-29 via Nuitee
A
Austin family_with_children au
5
2026-01-28 via Nuitee
E
ella tee family_with_children my
8
Pros:

The female malay staff member who attended to me was very friendly, with a nice smile and good service.

2026-01-28 via Nuitee
D
Diana family_with_children my
9
I love it
Pros:

The staff is friendly
Get the best room as what I asked for
The receptionist being patient with me and i love it
Superb breakfast soo delicious
Clean room and good housekeeping

Cons:

None

2026-01-27 via Nuitee
R
ROSMAN couple my
9
2026-01-27 via Nuitee
D
Diana family_with_children my
3
Pros:

Delicious breakfast..clean rooms

Cons:

Giving the wrong room
The TV is note functioning,report to staff but no action taken
The receptionist said will give me better room,apparently no
I always checked in here(more than 3 times)there is good and bad experience

2026-01-27 via Nuitee
J
JB couple my
7
2026-01-26 via Nuitee
L
LIENA family_with_children my
10
Pros:

The room was really nice 💯 agree ☺️

Cons:

The tv can't connect Netflix

2026-01-26 via Nuitee
N
NOR AZIZAH family_with_children my
7
2026-01-26 via Nuitee