Avani Central Hanoi Hotel

Hotels
9.7 (823 reviews)
22 Quan Su, Hoan Kiem , Hanoi , vn

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Central location
Clean and well-kept rooms
Good amenities
Cons:
Inconsistent cleanliness
Noise issues in certain rooms

Categories

Cleanliness
9.04
There was a cockroach in the bathroom and inconsistent cleanliness noted in some reviews.
Service
10
Most reviews highlight friendly and helpful staff, showing excellent service.
Location
10
The hotel is centrally located, making it convenient for guests.
Room Quality
10
Many reviews mention well-equipped, clean, and comfortable rooms.
Amenities
9.51
Facilities mentioned as modern and adequate.
Value for Money
10
Multiple guests appreciated the reasonable prices for the quality provided.
Food and Beverage
9.05
Breakfast options could be improved but generally well-prepared.
Overall Experience
10
Overall satisfaction with the hotel and positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:11

Property Description

Luxurious Accommodations
Avani Central Hanoi Hotel offers stylish rooms with modern amenities, including flat-screen TVs and private bathrooms.

Exceptional Dining Experience
Guests can indulge in a variety of culinary delights at the hotel's restaurant, serving a fusion of American, British, French, and Asian cuisine.

Convenient Location
Located in the heart of Hanoi, guests can easily access popular attractions such as St. Joseph Cathedral and Ha Noi Railway station.

To experience luxury and convenience in the vibrant city of Hanoi, book your stay at Avani Central Hanoi Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 823 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
B
Bryan family_with_children us
10
We had a lovely stay her
Pros:

The hotel was clean and welcoming, and the staff were incredibly friendly and helpful throughout our visit. Check-in was smooth and didn't take long at all. Our room was well equipped with everything we needed, and the overall atmosphere was very comfortable. It was a great experience, and I would happily stay here again.

2026-08-08 via Nuitee
L
Lorenzo extended_group it
9
2026-08-08 via Nuitee
F
Familie solo_traveller de
7
Pros:

Sehr gute Lage.

2026-08-07 via Nuitee
T
Taylor couple gb
10
Pros:

I had a wonderful stay thanks to the combination of a great location, comfortable atmosphere, and excellent service. The hotel is perfectly situated in Hanoi’s Old Quarter, with Hoan Kiem Lake only a short walk away. Catherine provided outstanding assistance by helping me choose and book tours to Ha Long Bay, Sapa, and Ha Giang. The tours were high quality, well planned, and became some of the most memorable parts of my Vietnam journey.

2026-08-07 via Nuitee
M
Marc couple nl
8
Erg van genoten
Pros:

Zeer vriendelijk personeel en een uitstekende locatie.

Cahterine was erg behulpzaam bij het boeken van een trip en het regelen van transport.

Cons:

Geen opmerkingen

2026-08-06 via Nuitee
J
Jeremy extended_group au
10
Pros:

The service here exceeded all my expectations. The staff were some of the friendliest people I have ever met during my travels. They always greeted me warmly, took to the time e to help with questions, and made sure I felt comfortable throughout my stay. Their positive attitude and genuine care created such a welcoming atmosphere that I will remember for a long time

2026-08-06 via Nuitee
L
Lara extended_group gb
10
This hotel is a fantastic base for anyone visiting Hanoi
Pros:

I loved how convenient the location was. Everything I wanted to see in Hanoi was within easy walking distance, from local restaurants and coffee shops to cultural landmarks. The room was cozy, clean, and comfortable, making it a great place to rest at the end of each day. But the service was what truly stood out. The staff were some of the friendliest people I met during my trip—always cheerful, helpful, and ready to assist with a genuine a smile.

2026-08-06 via Nuitee
A
Andrew couple us
10
The hospitality here made a big difference to my trip
Pros:

Everything about my stay felt easy and relaxing. The staff were genuinely welcoming and happily assisted me whenever I needed help, even arranging food delivery when I was too tired to go out. The room was cleaned daily to a high standard, and the central location allowed me to reach most of Hanoi's famous sights within minutes.

2026-08-05 via Nuitee
B
Brigitte family_with_children fr
5
2026-08-05 via Nuitee
T
Taj couple au
10
I was very impressed by the cleanliness of the room
Pros:

The room was spotless and thoughtfully prepared, providing a comfortable place to rest each evening. It had everything I needed for a relaxing stay, and I always looked forward to returning after a busy day of sightseeing. The staff were warm, attentive, and always greeted me with genuine smiles.

2026-08-05 via Nuitee
B
Bonnie extended_group us
10
I am very satisfied with the service here!
Pros:

The room was extremely clean and beautiful. The interior design was luxurious and elegant. The staff was friendly and very helpful. A wonderful hotel!

2026-08-04 via Nuitee
M
Mohamed solo_traveller de
9
2026-08-04 via Nuitee
R
Robert extended_group nl
10
Prima hotel met centrale ligging van waaruit je uitstapjes kunt maken. Heel aardig personeel
Pros:

Heerlijke bedden en ruime kamer. Goede ligging

Cons:

-

2026-08-04 via Nuitee
A
Angus family_with_children gb
8
2026-07-23 via Nuitee
A
Andrew couple us
10
We couldn't have asked for a better place to stay
Pros:

The hotel offers a perfect balance of comfort, convenience, and value. Every member of the staff was friendly, attentive, and always willing to help. The room provided a relaxing space to unwind, and the powerful shower was honestly one of the best we've ever used while traveling. We would definitely return on our next visit.

2026-07-21 via Nuitee
J
Jay couple gb
10
Pros:

One of the biggest reasons we enjoyed our stay so much was the amazing staff. They were always attentive, professional, and eager to help in any way possible. Whether helping us with luggage, opening doors, or offering umbrellas during unexpected rain, every gesture showed genuine care. Ann made an especially lasting impression with her warmth and kindness. She even remembered our names, making us feel truly welcomed throughout our visit. We would not hesitate to recommend this hotel to friends and family.

2026-07-20 via Nuitee
L
Lara couple gb
10
Overall, it was an outstanding combination of comfort, convenience, and great value.
Pros:

Traveling with friends was a wonderful experience, and this hotel played a big part in making it memorable. Every day we returned to a perfectly clean and comfortable room that felt like a relaxing retreat after hours of exploring. The staff were incredibly helpful, arranging excellent tours at prices that were better than we found elsewhere. The location was another major highlight, allowing us to walk almost everywhere we wanted to go and fully enjoy the city's atmosphere without relying on transport.

2026-07-20 via Nuitee
L
Lauren extended_group gb
10
I would happily recommend this hotel to anyone visiting Hanoi
Pros:

It was wonderful to find such a peaceful place right in the middle of Hanoi's vibrant Old Quarter. Despite being surrounded by busy streets, the hotel offered a quiet and relaxing atmosphere. The staff were incredibly welcoming and always greeted us with genuine smiles. They were happy to help with everything from local recommendations to travel arrangements, making our stay smooth and enjoyable.

2026-07-17 via Nuitee
A
Alan solo_traveller si
7
2026-07-16 via Nuitee
D
Declan extended_group gb
10
I had an amazing experience staying here
Pros:

The hotel itself is relaxing, comfortable, and beautifully maintained, making it easy to unwind after a day of exploring Hanoi. Catherine was absolutely outstanding throughout my stay. She provided thoughtful recommendations, answered every question patiently, and always made sure everything was going well. Her warm personality and genuine care made me feel incredibly welcome. It's rare to receive service that feels so personal, and it made this hotel stand out from many others.

2026-07-16 via Nuitee