StarQ Hotel Bukit Bintang

Hotels
7.9 (1827 reviews)
89 Jalan Bukit Bintang , Kuala Lumpur , my

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Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Lift / Elevator
Express check-in/check-out
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Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.04
Issues reported with cleanliness, including mouse in the room and stained bedsheets.
Service
9.01
Generally helpful staff, although some negative experiences with room allocation.
Location
9.55
Excellent location, very convenient and central.
Room Quality
7
Mixed reviews on room quality; some problems with room allocation and noise.
Amenities
7.53
Facilities need improvement, including reported lack of room service.
Value for Money
7.99
Fair value considering location, but issues in service and cleanliness affect overall perception.
Food and Beverage
8.54
No specific mentions from reviews, assumed standard for the hotel.
Overall Experience
7.51
Overall experience affected by issues with service and cleanliness despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:34

Property Description

Central Location
StarQ Hotel Bukit Bintang is nestled in the heart of the vibrant Bukit Bintang district, just steps away from popular attractions such as Berjaya Times Square and Pavilion Kuala Lumpur.

Comfortable Rooms
Guests can unwind in well-appointed air-conditioned rooms featuring modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with a refreshing shower.

Convenient Services
Enjoy the convenience of free WiFi, room service, and a shuttle service arranged by the friendly 24-hour front desk staff at StarQ Hotel Bukit Bintang.

For a memorable stay in Kuala Lumpur, book your room at StarQ Hotel Bukit Bintang today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.9
Based on 1827 reviews
Cleanliness: 6.04
Service: 9.01
Location: 9.55
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 7.51
D
Devil • solo_traveller • bn
5
2026-07-25 • via Nuitee
G
Genieve • extended_group • au
4
The location was the best part of this place. Book here for short stays, definitely affordable and close to pretty much
Pros:

The location is amazing it’s right in the city centre and can pretty much walk anywhere. Staff were good, helpful when needed.

Cons:

Rooms weren’t clean regularly which is fine but we had to consistently ask to get fresh towels and toilet paper. Should be a necessity to check and make sure that people have the amenities needed instead of needing to ask consistently. There were bugs everywhere and even jumping spiders, if you didn’t close the toilet there would be bugs floating in the water at the end of the day.

2026-07-25 • via Nuitee
K
Kushan Nilaksha Hansika • couple • lk
8
Pros:

It’s very clean

Cons:

I can hear loud sounds from the other rooms after mid night as well

2026-07-25 • via Nuitee
K
Koen • solo_traveller • be
1
Pros:

Ligging

Cons:

Service ,slecht klantenbeleid

2026-07-22 • via Nuitee
M
mistari • family_with_children • jp
1
Pros:

Nothing

Cons:

Staff, Services

2026-07-21 • via Nuitee
G
Gracjan • family_with_children • pl
7
Pros:

Świetna lokalizacja, samo centrum, blisko night market i wieże Petronas.

Cons:

Trochę głośno, słychać muzyke

2026-07-21 • via Nuitee
S
SRITHARAN • family_with_children • it
8
2026-07-21 • via Nuitee
N
Nurul • solo_traveller • au
9
Pros:

Location

Cons:

Nothing

2026-07-20 • via Nuitee
T
thapliyal • solo_traveller • in
10
Pros:

great experience

2026-07-17 • via Nuitee
M
Mrs Nrr • solo_traveller • my
9
2026-07-17 • via Nuitee
A
Abdyyev • family_with_children • tm
5
Cons:

The cleanliness was very poor.

2026-07-16 • via Nuitee
M
mohamed Rafi • solo_traveller • om
10
Very good
Pros:

The best service was provided by Mr. Othman, the receptionist, who always greeted us with a smiling face. Special thanks also to Mr. Bashir from the room service team. He is a very kind, helpful, and friendly person. Overall, it is a great team that made our stay enjoyable.

Cons:

For Extra pilow the ask 10 RM

2026-07-14 • via Nuitee
H
Helena • solo_traveller • es
4
Pros:

Localizacion

Cons:

La habitación era muy humeda y el aire no iba especialmente bien. El baño es horrible lleno de moho en las juntas. La ducha encima del wc, y ademas no desagua bien asi que todo es un charco de agua. Las toallas estaban en muy mal estado.

2026-07-14 • via Nuitee
R
ROZIAN • solo_traveller • my
7
Nice place to stay.
Pros:

Rooftop very nice to see the view of Bukit Bintang area.

Cons:

Floor using tiles. Im prefer SPC or Vinyl.

2026-07-14 • via Nuitee
D
De Bos • family_with_children • nl
1
Heel erg rumoerig, slechte hygiëne en vies
Cons:

Heel erg rumoerig, slechte hygiëne en vies

2026-07-12 • via Nuitee
T
Ting • solo_traveller • my
5
2026-07-11 • via Nuitee
F
Farah • solo_traveller • ps
7
2026-07-11 • via Nuitee
L
Ling • couple • my
8
Pros:

Location is good,near to jln alor,walking to bukit bintang

2026-07-10 • via Nuitee
X
xin • family_with_children • cn
4
The location is really convenient, I'll look for accommodations nearby next time
Pros:

Great location - right in Bukit Merden, five minutes to PWTC, two minutes by ride-hailing, two minutes to the McDonald's intersection. There's also Joiibe right behind the hotel

Cons:

one or two in the morning. The bedding in the room is really damp, aending around one or two in the morning. The bedding in the room was really damp, and the shower sprayed water everywhere. We only got four bottles of water on the first day of our two-day stay (for four of us), and when we asked for more at the front desk on the second day, they didn't provide any until we checked out.

2026-07-10 • via Nuitee
A
al zubir • family_with_children • my
8
Pros:

the staff really helpful and the view at rooftop are amazing!

Cons:

the noise of the traffic jammed outside

2026-07-07 • via Nuitee