Cloud Boutique Hotel Sapa

Hotels
7.9 (15 reviews)
Thạch Sơn , Sa Pa , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
None
Cons:
Dirty room
Dirty towels and sheets
Poor breakfast
Not value for money

Categories

Cleanliness
2
Guests mentioned poor cleanliness with dirty rooms, towels, and sheets.
Service
5
Service was criticized, especially for the poor breakfast quality.
Location
5
Location was not a significant factor in guest reviews.
Room Quality
3
Room quality was generally perceived as low due to cleanliness issues.
Amenities
5
No specific feedback on amenities, but likely affected by overall negative experience.
Value for Money
2
Guests did not find the hotel to be a good value for the money.
Food and Beverage
2
Poor breakfast quality was a major complaint.
Overall Experience
3
Most guests had a negative overall experience and would not recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:45

Property Description

Unique Bar Setting
Explore the hotel's trendy bar, perfect for enjoying drinks and socializing with other guests.

Comfortable and Convenient Rooms
Relax in the air-conditioned rooms with modern amenities, including free WiFi and a flat-screen TV.

Scenic Views and Delicious Dining
Indulge in city views from selected rooms and savor a delightful buffet or Asian breakfast at the on-site restaurant.

Book your stay at Cloud Boutique Hotel Sapa now to experience these fantastic features and more!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 15 reviews
Cleanliness: 2
Service: 5
Location: 5
Room Quality: 3
Amenities: 5
Value for Money: 2
Food and Beverage: 2
Overall Experience: 3
D
Deepika • family_with_children • in
9
The hotel is located at centre easily accessible to other various tourist attraction. Moon at the hotel was extremely he
2025-08-04 • via Nuitee
K
Kleoniki • young couple • gr
1
Bad
Cons:

Dirty room, dirty towels and dirty sheets. Poor breakfast. Not at all value for money.

2024-12-31 • via Nuitee
T
Timothée • with friends • fr
5
Passable
2024-07-09 • via Nuitee
R
Rashmi • family with young children • in
7
The location is good and was in the center on the city.. rooms were clean and staff were friendly
Pros:

We dint have many options for vegetarians ans there were very few fruits

Cons:

They should have more varieties for vegetarians

2024-05-26 • via Nuitee
P
Phillip • young couple • ph
10
Exceptional
Pros:

Everything ok 👍

2024-05-25 • via Nuitee
B
Biim • solo traveller • id
10
Exceptional
Pros:

Thank you for good service
Good location
Excellent ✨️✨️✨️

2024-04-07 • via Nuitee
B
Boen • young couple • id
7
Good
2024-03-26 • via Nuitee
M
Madalin • young couple • ro
8
Very good
2024-01-13 • via Nuitee
H
Hyunjung • young couple • kr
5
Not too bad for 1 night stay after a sleepr bus from Hanoi.
Pros:

Location

Cons:

Cleanliness

2024-01-05 • via Nuitee
春香 • group • jp
10
Good hotel in Sapa
Pros:

This hotel is in a great location in Sapa, very walkable to nearby shops, restaurants, cafes. The room was nice, good working a/c, wifi. The breakfast was very good, had variety of asian and some western food options. The staff was also helpful. We would stay there again.

2023-12-21 • via Nuitee
K
Kevin • with friends • de
7
Good
2023-12-17 • via Nuitee
C
Charlie • young couple • tw
10
Nice
Pros:

I had the pleasure of staying at the Cloud Boutique Hotel Sapa. The location just a short 15-minute walk to the central area. The room I stayed in was spacious and impeccably clean. But what really stood out was the staff's support and enthusiasm. I highly recommend this hotel for a getaway!

2023-12-11 • via Nuitee
T
Thomas • solo traveller • ve
10
Very good
Pros:

The best thing is the staff here, they would so much helpful, i was so hungry at the midnight, seems everything has been closed, but somehow the staff here tried to order the food from somewhere else, and it’s worked. Best taking care ever!! Highly recommend!!

2023-12-05 • via Nuitee
N
Nguyen • review category business travellers • vn
10
Very good trip
Pros:

Good breakfast, close to the center. Helpful staff. Good price

2023-12-05 • via Nuitee
B
Brish • review category business travellers • ca
10
A wonderful trip with good service
Pros:

The hotel has good location so that i can go to the market and visit the lake near by. The staff is very friendly and helpful.

2023-12-04 • via Nuitee