Capitol Hotel By Umbrella

Hotels
8.9 (36 reviews)
1 Alexandre Oniani , Tbilisi City , ge

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor amenities
Inconsistent service

Categories

Cleanliness
8.63
Rooms were clean but some reviews mentioned the need for renovation.
Service
8.6
Mixed sentiments; some mentioned useless staff but also highlighted friendly service in positive reviews.
Location
10
Multiple reviews praised the great location of the hotel.
Room Quality
9.14
Generally clean and comfortable, though some comments suggested the rooms are getting old.
Amenities
8.09
Lack of certain amenities like adequate breakfast options and working air conditioning reported.
Value for Money
8.62
Overall value perceived as average given the mixed reviews.
Food and Beverage
8.58
Breakfast was mentioned as poor in some reviews but good in others.
Overall Experience
9.53
Despite some negative points, many found their stay to be enjoyable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:10

Property Description

Luxurious Amenities
Experience comfort and convenience with air-conditioned rooms, safety deposit boxes, and plush bedding ensuring a relaxing stay.

Central Location
Located near top attractions such as Freedom Square and Rustaveli Theatre, our hotel is the perfect base to explore the vibrant city of Tbilisi.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, tour desk, and airport transfer services, all designed to cater to your needs and enhance your experience.

Book your stay at Capitol Hotel By Umbrella now and indulge in a memorable and hassle-free vacation.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 36 reviews
Cleanliness: 8.63
Service: 8.6
Location: 10
Room Quality: 9.14
Amenities: 8.09
Value for Money: 8.62
Food and Beverage: 8.58
Overall Experience: 9.53
M
Mustafa review category business travellers ge
10
Exceptional
2025-07-28 via Nuitee
H
Hashim young couple ae
10
Exceptional
2025-07-28 via Nuitee
D
Diana group kz
10
Exceptional
2025-07-28 via Nuitee
S
Shalva young couple ge
10
Exceptional
2025-07-28 via Nuitee
A
Artem young couple pt
1
Bad
Pros:

Nothing to say.

Cons:

One of the worst hotels I’ve ever stayed in — I wouldn’t even give it one star.

The staff is completely useless and not friendly at all. We asked them to wash a pair of trousers and they never got back to us. When we went to check, they hadn’t even ironed them and just told us to take them as they were — seriously?

The breakfast was one of the poorest I’ve ever seen — very limited and low quality. When we asked for an extra shampoo or two (those tiny 20ml ones), they refused. Absolutely miserable service.

They brought us an adapter that made a strange noise and even sparked — extremely unsafe. The room was supposed to have a coffee machine, as stated on Booking, but of course, there was none.

Overall, a terrible experience. Horrible place — avoid at all costs.

2025-07-28 via Nuitee
P
Pawel solo traveller pl
10
Exceptional
2025-07-28 via Nuitee
E
Eldar solo traveller az
10
Exceptional
2025-07-28 via Nuitee
L
Lionis solo traveller am
10
Exceptional
2025-07-28 via Nuitee
N
Narine family with young children us
10
Exceptional
2025-07-28 via Nuitee
R
Rblyz solo traveller ua
1
Bad
2025-07-22 via Nuitee
M
Mariam young couple ge
5
Passable
Pros:

Location

Cons:

There was no hot water and the air conditioning didn't work.

2025-07-21 via Nuitee
U
Unknown777 family with young children ru
8
Pretty good
Pros:

Nice hotel. Breakfast was good.

Cons:

Too old, need to renovate

2025-07-19 via Nuitee
H
Hasmik young couple am
10
I liked hotel, it was clean, comfortable and staff was very friendly.
Pros:

It was clean and comfortable

2025-07-13 via Nuitee
M
Mahmoud family with young children sa
6
Pleasant
Pros:

Very good

Cons:

Break fast need more improvement
No boy for taking bags
Reception staff need to be more kind

2025-07-06 via Nuitee
K
Kiknadze young couple us
10
Exceptional
Pros:

Everything was perfect

2025-07-06 via Nuitee
N
Natia young couple ge
10
Exceptional
2025-07-03 via Nuitee
L
Liza solo traveller ge
10
Highly recommend this place! Everything was great 🩷
Pros:

I had a wonderful stay at this hotel. The staff was incredibly friendly and helpful. The atmosphere was relaxing and clean. Breakfast was delicious with a good variety. The room was spacious, comfortable, and well-maintained. Highly recommend this place!

2025-07-03 via Nuitee
T
Tekla solo traveller ge
10
Exceptional
Pros:

Best hotel

2025-07-03 via Nuitee
E
Ella solo traveller am
10
Exceptional
Pros:

Հյուրանոցը գտնվում է շատ լավ վայրում, կենտրոնին մոտ։ Սենյակները մաքուր և հարմարավետ են։ Հատուկ շնորհակալություն անձնակազմին ջերմ ընդունելության համար։❤️❤️❤️

2025-07-03 via Nuitee
M
Manchkhava young couple ge
10
I liked everything , it was perfect , staff and rooms are great
Pros:

Everything was really good

Cons:

Nothing was bad

2025-07-03 via Nuitee