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Facilities
Property facilities
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Air conditioning
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Car hire
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Covered parking
Review Highlights
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Property Description
Modern amenities
Experience luxury with our rooms equipped with coffee machines, air conditioning, and flat-screen TVs. Some units even feature a private terrace for you to relax.
Convenient location
Located just a few kilometers away from major attractions like Drum Tower and Xi'an City Wall, our hotel is the perfect base for exploring the city. The city center and Bell Tower are also within easy reach.
Exceptional service
Enjoy our 24-hour front desk and room service along with free WiFi throughout the property to ensure a comfortable and convenient stay.
Book now for an unforgettable experience at Wutong ins Designer Hotel in Xi'an.
Location
Guest Reviews
the hotel was nice and cheap and very spacious
a few cosmetic faults but nothing major
Buona posizione, camera spaziosa e pulita, letti comodi.
Le foto sono un po' ingannevoli, la struttura non è tenuta bene come sembra. La moquette del corridoio era terribile, molto sporca e dal pessimo odore, in camera il parquet del pavimento era molto rovinato, il bagno rimane allagato dopo una doccia. Le pareti non sono isolate, si sentono i rumori dalle altre stanze. Nel complesso è un compromesso sufficiente considerando posizione e prezzo
Buona stanza per breve soggiorno a Xi'an. Letti comodi e rapporto qualità prezzo imbattibile. Possibilità di farsi lavatrice e un pregio allo staff che ci ha sempre supportato con consigli e zone da vedere.
La pulizia nella stanza.. Bisogna pulire anche sotto il letto.. Abbiamo trovato un cimitero di bottigliette. E come consiglio: mettete un armadio all'interno della stanza.
All good
Good location, very helpful staff, clean rooms, modern facilities, easy check in
El primer chico del personal que conocimos era majo y nos ayudó a reservar lo de los guerreros. La habitación era cómoda
El resto del personal que conocimos parecía no trabajar allí, te dejaban dejar la mochila pero la dejaban al lado de la puerta y a veces no había nadie en la recepción. Tienen lavadora y te la ofrecen aunque no tiene jabón ni instrucciones y lo peor esque cuando preguntas dónde tender te dicen que te apañes en la habitación. La ubicación pilla entre medias de dos paradas de metro por lo que 15mins andando por lo menos que con calor y mochilas se hace muy largo. Y hay que coger metro para ir a cualquier punto turístico de visita
Hôtel bien situé, à 10 minutes du métro. Quartier qui était en travaux mais très calme. très bon rapport qualité prix. Nous avons pu garder la chambre un peu plus tard (20 yuans par heure). Les équipements proposés étaient présents.
La douche avait une fuite d'eau ce qui faisait que la salle de bain était pleine d'eau (des chaussons sont mis à disposition, ce qui rend la chose moins désagréable).
This was by far the worst accommodation we’ve stayed at during our six months of travelling through Asia. The surrounding area felt unsafe and was surrounded by noisy construction. The room itself was poorly maintained—there was visible dirt under the beds and large cracks in the flooring near the bathroom, which presented a serious health and safety concern.
Upon arrival, we noticed the TV wasn’t working. When we informed the front desk, the staff member (who was the only person working during our entire three-day stay and wore the same clothes the whole time) casually said, “Oh yeah, it’s broken. I can get someone to fix it, but only tomorrow. Or I can change your room, but only tomorrow.” That response was completely unacceptable. A hotel should be able to assist guests promptly or provide immediate alternatives, not delay everything by a day.
The following day, as we were rushing out, he finally offered a room change—but by then it was too late. We didn’t want anyone entering our room while we were gone.
Later that evening, I asked for a couple of extra towels. He told me that because I had asked for no housekeeping, they hadn’t replaced them—and added that he couldn’t give me any now because “no one is here to get towels.” I pointed out that he was there and could help, and he then said he needed to call someone to bring him the keys to access them, which would take 20–30 minutes. This seemed incredibly unprofessional for a hotel. Eventually, he did bring them after 10 minutes, but I couldn’t help but feel he might have just been trying to avoid helping in the first place.
Overall, the experience was extremely disappointing. The location, cleanliness, and service all fell far below basic expectations.
The guy at reception was really helpful, I looked for him before living to tell him thanks.
Location, room size and overall experience are good. Balcony is nice bonus.
Room smelled like someone was smoking inside. Overall room look is not "fresh".
Thank you to the three guys at the front desk for their kindness and helpfulness. They do a fantastic job despite the occasional language difficulties.
The acoustic insulation needs improving. Guests can be extremely noisy until the small hours, particularly at weekends.
Good bed, room and bathroom. Located in a good street
The receptionists do their utmost to welcome and help guests.
Congratulations to the team of receptionists!
My room was between two large rooms where the guests were noisy. Doors banging sometimes kept me awake till the small hours.
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