HB Lugano

Hotels
7.7 (2734 reviews)
Via Besso 24 , Lugano , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor room quality
Unpleasant odors
Limited amenities

Categories

Cleanliness
7.3
Multiple reviews indicated issues with cleanliness and maintenance.
Service
8.8
Staff was described as friendly and helpful in several reviews.
Location
8.8
Proximity to transport and attractions was frequently praised.
Room Quality
7.3
Concerns were raised about room conditions being dated and comfort levels.
Amenities
6.8
The amenities received mixed reviews, with some complaints about poor quality.
Value for Money
7.8
General sentiment suggests fair value consideration but with some room for improvement.
Food and Beverage
6.8
Negative feedback regarding breakfast options.
Overall Experience
8
The overall experience was adequate but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:57

Property Description

Newly Renovated Hotel Besso
Located near the Main Train Station of Lugano, Hotel Besso offers free Wi-Fi throughout the property.

Buffet Breakfast
Start your day with a delicious buffet breakfast before heading out for sightseeing or business meetings.

Convenient Parking
Leave your car worry-free at Hotel Besso and enjoy your stay without any parking hassles.

Book your stay at Hotel Besso now for a memorable experience!

Important information:

Please inform the hotel, if you want to check-in after 20:00.Air conditioning is available in the rooms at an additional charge. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2734 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8
M
M Thompson • solo_traveller • gb
9
2026-09-19 • via Nuitee
Y
Yvonne • solo_traveller • nl
6
Onverwacht schoon en lekker bed op ideale locatie
Pros:

Het bed. Deze was groot, fris en sliep heerlijk. De kamer was groot en goed genoeg voor 1 nacht op doorreis met de trein naar huis. Vlakbij het station en het centrum. Prijs/kwaliteit erg goed maar wel oubollig.

Cons:

Nergens goede verlichting en geen stopcontact in badkamer. Kon mij haren niet krullen. Douchen in bad waarbij douche kop niet hoog kon, maar toch lekker opgefrist. Je moet alleen geen haren gaan wassen als vrouw . Haha

2026-09-19 • via Nuitee
S
Shan Owens • couple • gb
8
2026-09-18 • via Nuitee
• solo_traveller • ch
8
Pros:

Espace de la chambre

Cons:

Isolation sonore

2026-09-18 • via Nuitee
X
Xhezide • solo_traveller • ch
5
War dass preis nicht wert ,Bett unangenehm,Keine Wasserkocher, keine Glass oder Tasse
Pros:

Respektvolle Personal

Cons:

Keine Wasserkanne im Zimmer, keine Glass,

2026-09-18 • via Nuitee
B
Barbara • solo_traveller • ch
8
2026-09-17 • via Nuitee
J
John • couple • gb
8
Pros:

Proximity to station and therefore funicular to city.

2026-09-16 • via Nuitee
G
Gian Marco • solo_traveller • it
10
2026-09-15 • via Nuitee
J
Jean Pierre • solo_traveller • br
7
Pros:

L'emplacement, à deux pas du funiculaire gratuit pour l'hôtel, qui te pose plein centre ville . La chambre très spacieuse, même si un peu vieillotte ( bidet ).

Cons:

La déco. Un peu vieillotte.

2026-09-15 • via Nuitee
R
René • solo_traveller • nl
8
Prima hotel dichtbij station en dichtbij mooie centrum
Pros:

Snelle incheck, locatie dichtbij station, fijn ontbijt

2026-09-15 • via Nuitee
S
Senn • couple • ch
10
Preis-Leistung sehr gut lohnend die Reise zu wiederholen!
Pros:

Alles hat mir und meiner Lebenspartnerin gefallen sogar Zusatzleisung Morgenessen. Super war auch die überraschung die Bus haltestellen vor HB Besso Hotel auf beiden Strassenseiten in alle Richtungen.Aussicht und Weitsicht in Lugano ! Panoramafahrt :Luzern Dampf-Schiff bis Flüelen, dann Panorama Gotthardzug bis nach Lugano!

2026-09-13 • via Nuitee
C
Carnino • couple • it
10
2026-09-13 • via Nuitee
T
Tomasz • couple • gb
8
10/10
Pros:

Very nice, welcoming staff, big clean room.

Cons:

Nothing

2026-09-13 • via Nuitee
L
Laura • extended_group • it
7
2026-09-13 • via Nuitee
E
Emanuela • extended_group • it
8
Ottima esperienza
2026-09-12 • via Nuitee
V
Vickie • couple • us
7
Basic hotel room for one night near train station
Pros:

Location near the train station, value, fan

Cons:

washcloths and shampoo would’ve been nice,

2026-09-08 • via Nuitee
S
Samuele • couple • it
8
2026-09-08 • via Nuitee
S
SIMONE • couple • it
9
OTTIMO
Pros:

L ' AFFABILITA' DEL PERSONALE ALLA RECEPTIN
E GLI ALTRI ADDETTI

Cons:

UNA MAGGIORE DISPONIBILITA' DI PANE PER COLAZIONE

2026-09-07 • via Nuitee
M
Mya • couple • us
8
Located close to the train station and room was basic.
Pros:

It was near the train station.

Cons:

The room was on the top floor which required an elevator and a flight of stairs. Without AC the room would have been unbearable. Heat radiated from the ceiling and walls.

2026-09-07 • via Nuitee
E
Eva • couple • se
8
Bra och prisvärt
Pros:

Fräscht och renoverat

Cons:

Hög trafiknivå utanför fönstret

2026-09-07 • via Nuitee