HB Lugano Center

Hotels
7.7 (2457 reviews)
Via Besso 24 , Lugano , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor room quality
Unpleasant odors
Limited amenities

Categories

Cleanliness
7.3
Multiple reviews indicated issues with cleanliness and maintenance.
Service
8.8
Staff was described as friendly and helpful in several reviews.
Location
8.8
Proximity to transport and attractions was frequently praised.
Room Quality
7.3
Concerns were raised about room conditions being dated and comfort levels.
Amenities
6.8
The amenities received mixed reviews, with some complaints about poor quality.
Value for Money
7.8
General sentiment suggests fair value consideration but with some room for improvement.
Food and Beverage
6.8
Negative feedback regarding breakfast options.
Overall Experience
8
The overall experience was adequate but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:57

Property Description

Newly Renovated Hotel Besso
Located near the Main Train Station of Lugano, Hotel Besso offers free Wi-Fi throughout the property.

Buffet Breakfast
Start your day with a delicious buffet breakfast before heading out for sightseeing or business meetings.

Convenient Parking
Leave your car worry-free at Hotel Besso and enjoy your stay without any parking hassles.

Book your stay at Hotel Besso now for a memorable experience!

Important information:

Please inform the hotel, if you want to check-in after 20:00.Air conditioning is available in the rooms at an additional charge. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. No extra charges.

Location

Guest Reviews

7.7
Based on 2457 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8
P
Pinar • solo_traveller • de
10
Pros:

Bahnhof Mailand zu Fuß erreichbar, Zimmer groß und sauber, alles erforderliche im Zimmer vorhanden

2026-04-18 • via Nuitee
R
Ruth • couple • ch
6
2026-04-17 • via Nuitee
T
Tatiana • solo_traveller • ch
7
Comodo
Pros:

Vicino alla stazione, pulito, personale cordiale.

Cons:

Per un breve viaggio di lavoro va bene.
Mi sono mancate le uova a colazione :)

2026-04-15 • via Nuitee
J
Josef Werner • solo_traveller • at
1
2026-04-15 • via Nuitee
A
Amrit • solo_traveller • ch
9
2026-04-14 • via Nuitee
C
Caroline • couple • at
6
Super Lage Bahnhof in unter 5min Gehweg. Sehr nettes Personal. Basic Ausstattung, grossteils sauber.
Pros:

Sehr nettes Personal und sehr zuvorkommend.

Cons:

Dusche teilweise nicht ganz sauber.
Schreiendes Kind als Zimmernachbar (Wände etwas hellhörig… ) - aber dafür kann das Hotel an sich ja nichts, Zimmerservice trotz bitte nicht stören Schild.

2026-04-13 • via Nuitee
E
Eva • solo_traveller • ch
7
Pros:

Gute Lage direkt am Bahnhof. Sehr nette Mitarbeitende. Sauber

Cons:

Aus unserem Zimmer Aussicht fast nur gegen die nahe Wand des Nachbarhauses. Völlig ok für eine Nacht.

2026-04-13 • via Nuitee
E
EDMOND • family_with_children • it
5
Soggiorno da desiderare….
Pros:

Mi e piaciuto molto accoglienza del ragazzo in sportello .

Cons:

Non mi e piaciuto per niente la struttura in costruzione mentre esegue gli lavori in corso gil ospiti non devono essere in struttura…! Praticamente un cantiere con impalcatura davanti chiusa con telone bianco!!

2026-04-13 • via Nuitee
N
Natalya • solo_traveller • ch
10
2026-04-12 • via Nuitee
M
Marc • couple • ch
8
2026-04-11 • via Nuitee
M
Michael • family_with_children • ch
9
2026-04-09 • via Nuitee
F
Fernanda • family_with_children • ar
10
Pros:

Ubicacion muy buena, cerca de estacion de tren y centro

2026-04-08 • via Nuitee
G
Gabriel • couple • ch
7
Das Hotel entsprach unseren Vorstellungen: Nahe beim SBB-Bahnhof und günstiger Preis.
Pros:

Zentrale Lage und günstiger Preis.

Cons:

Das Hotel war schwer zu finden, da die Fassade eingekleidet und somit die Bezeichung *Hotel" nicht sichtbar war.

2026-04-07 • via Nuitee
C
Carlo • family_with_children • ch
9
2026-04-06 • via Nuitee
S
Spiess • family_with_children • ch
8
2026-04-06 • via Nuitee
N
Nicole • family_with_children • ch
6
Okay
Pros:

Die Lage

Cons:

Sehr hellhörig
Mobiliar veraltet

2026-04-06 • via Nuitee
A
Alvariñas Garcia • family_with_children • ch
5
2026-04-06 • via Nuitee
H
Hamid • family_with_children • ch
8
Gut 1 Tag geht
Pros:

Bahnhof Nähe

Cons:

Die Park möglichkeiten sehr eng gasse zum Rausfahren milimeter arbeit für das mann 15 fr bezahlt.

2026-04-06 • via Nuitee
L
Liliam • family_with_children • it
8
2026-04-05 • via Nuitee
F
Frederic • solo_traveller • ch
8
Très bien
Pros:

L’emplacement et le personnel

2026-04-04 • via Nuitee