Hotel Casa Barbara Holbox

Hotels
7.8 (175 reviews)
Avenida Tiburón Ballena s/n , Holbox Island , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Fax/photocopying
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Inadequate breakfast

Categories

Cleanliness
5.51
Numerous complaints about cleanliness and maintenance; significant room for improvement.
Service
8.48
Reception staff were notably helpful despite some service challenges.
Location
9.52
Great location near ferry and beach, making it convenient for guests.
Room Quality
7.47
Rooms were nice but had issues like humidity and poor lighting.
Amenities
8.5
Good amenities overall, but a lack of basic items like soap noted.
Value for Money
7.96
Reasonable pricing, but compromised by service and cleanliness issues.
Food and Beverage
7.01
Breakfast did not meet expectations in quantity.
Overall Experience
7.98
Mixed feelings due to cleanliness and service, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:48

Property Description

Tropical Oasis with Spectacular Views

Outdoor Pool and Free Wi-Fi
Immerse yourself in the beauty of lush gardens while lounging by the refreshing outdoor pool. Stay connected with complimentary Wi-Fi throughout the property.

Excursions and Island Exploration
Let our dedicated staff help you discover the wonders of Holbox and the Yum Balan Nature Reserve. From arranging tours to iconic sites like Chichen Itza to renting a golf cart for island exploration, we have you covered.

Central Location with Easy Access
Located just a short walk from the beach and Holbox’s main square, Casa Barbara offers convenience and comfort. Explore the vibrant local scene with diverse dining options and shops just steps away.

Book your stay at Hotel Casa Barbara Holbox now to experience tropical paradise at its finest.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Check in until 22:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for MXN 17.65 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 175 reviews
Cleanliness: 5.51
Service: 8.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.98
D
Diego • extended_group • mx
10
2026-04-18 • via Nuitee
P
Pelayo • solo_traveller • es
10
Pros:

La televisió, terraza y ducha

2026-04-15 • via Nuitee
L
Lise • couple • ca
8
Pros:

La localisation central

Cons:

Assez bruyant, mais tolérable

2026-04-10 • via Nuitee
K
Krzysztof • family_with_children • ie
8
2026-04-07 • via Nuitee
A
ALMA • family_with_children • mx
8
Pros:

El diseño del hotel es bonito

Cons:

No había agua en las habitaciones y le falta mantenimiento a las llaves del baño

2026-04-04 • via Nuitee
Y
Yesica Crisabel • family_with_children • mx
8
Excelente ubicación
Pros:

La cercanía con las atracciones principales

Cons:

Tiene algunos detalles de mantenimiento

2026-03-31 • via Nuitee
K
kelly • family_with_children • ca
8
Pros:

Clean. Comfortable. Patio outside of room. Good staff.

Cons:

Pool wasn't always available.

2026-03-30 • via Nuitee
N
Noemi • couple • it
8
Piacevole
Pros:

Tanta natura all’interno della struttura, ottima posizione!

2026-03-30 • via Nuitee
K
kelly • family_with_children • ca
8
Pros:

Very clean, good location. Staff were very helpful.

Cons:

Pool want always available.

2026-03-30 • via Nuitee
J
jorge • family_with_children • mx
1
Pros:

El puerto estaba cerrado y esta el momento ni la app y el hotel dan la respuesta de la cancelación

Cons:

En que. El hotel no áviso.el cierre del ouerto

2026-03-17 • via Nuitee
L
Ludivine • solo_traveller • fr
10
Un super séjour! 🤩
Pros:

Le personnel incroyable, l’emplacement, la piscine… En résumé : tout!

2026-03-15 • via Nuitee
C
Carolina • couple • ar
9
Feliz
Pros:

Tenía mapaches 🦝

2026-03-14 • via Nuitee
J
jens martin • solo_traveller • dk
6
2026-03-13 • via Nuitee
H
Hancu • solo_traveller • ro
10
Pros:

The location is perfect, sorrounded by restaurants, bar and shops, still so close to the beach and yoga studios. The personal was very nice, Francesco gave me all the info I needed at the reception, kind and enjoying his job. Friendly and kind was also the personal in the restaurant.
Definately a good choice for an accomodation in the amazing Holbox, waiting already to be back😊!

2026-03-10 • via Nuitee
M
Mario • extended_group • mx
3
Just stay here for the location, everything else is bs. Bad service and bad accommodation.
Pros:

Location

Cons:

The first room had a broken ac unit and they did not believed us, each time we wanted to talk to the concierge we had to move across 3 floors so it was very upseting. In addittion, after all the mess they gave us another room with a working ac unit, but the toilet was cloged and we noticed around 8:00- 9:00 pm. The coincierge told us it would be fixed tomorrow morning... like hello? I AM GOING TO SPEND ALL NIGHT WITHOUT TOILET????

2026-03-09 • via Nuitee
J
Juri Alessandro • extended_group • it
7
Pros:

Buona posizione, pulito.
Ottimo rapporto qualità prezzo.
Ricardo gentilissimo.

Cons:

Sconsiglio la colazione.
Fatta in un caffetteria a fianco, maleducati, cari e con poca scelta.

2026-03-09 • via Nuitee
F
fabiana • couple • ar
8
Hotel muy confortable y de buen gusto cercano de los destinos turísticos
Pros:

Muy confortable la habitación y la ubicación en una zona tranquila pero no distante de la playa y la zona restaurantes. Muy linda la piscina en medio de una hermosa ubicación y la visita de simpáticos mapaches!. Hotel confortable y de muy buen gusto decorado

2026-03-07 • via Nuitee
G
Guillermo • family_with_children • mx
9
Pros:

Está muy en el centro del pueblo, la habitación tenía aire acondicionado, televisión Smart tv, cama cómoda y el baño limpio, buena relación calidad-precio

Cons:

Que te cobran un extra por un impuesto adicional, no es mucho el importe pero es mejor que lo especifiquen desde un inicio

2026-03-06 • via Nuitee
R
Renato • family_with_children • br
8
Boa opção pra quem vai de primeira vez
Pros:

Pousada na rua principal da ilha e perto do comercio e praia principal.

Cons:

Chuveiro com pouquíssima pressão e difícil mistura de agua quente e fria. Para a limpeza do quarto sugiro ficar em cima pra limparem todos os dias, apesar da limpeza ser ótima. Poderia ter agua liberada para hospedes, minha família bebe muita agua e facilitaria demais. Frequento a ilha a algum tempo e tudo é muito caro.

Funcionário Ricardo da recepção é sempre muito atencioso, merece ser lembrado e elogiado.

2026-03-02 • via Nuitee
H
Heidi • couple • fi
9
Pros:

Perfekt läge, fräscha rum. Allt var bra.

2026-02-28 • via Nuitee