Hanalei Bay Resort BaliHi

Hotels
4 (2 reviews)
5380 Honoiki Road 1207/1208 , Princeville , us

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Hot tub/Jacuzzi
Heated pool
Outdoor furniture
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Property Description

Luxurious Accommodation

Hanalei Bay Resort BaliHi, located in Princeville, offers a lavish retreat just 200 meters from Puu Poa Beach. The 4-star hotel boasts an outdoor swimming pool, fitness centre, and a garden, providing the perfect blend of relaxation and recreation.

Stunning Views and Amenities

With a terrace overlooking the sea, guests can unwind in style. The hotel features a restaurant serving delectable meals and a bar for refreshing drinks. Each room is elegantly furnished with modern amenities including air conditioning, flat-screen TV, and a kitchenette. The private bathrooms are equipped with premium toiletries, ensuring a comfortable stay.

Convenient Location

Situated near Hideaway Beach and within reach of Lydgate State Park, the hotel offers easy access to popular attractions. Lihue Airport is just 47 km away, making travel hassle-free. Experience luxury and comfort at Hanalei Bay Resort BaliHi.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

4
Based on 2 reviews
M
Michael • review category business travellers • us
7
Good
2024-10-30 • via Nuitee
A
Anna • review category business travellers • us
1
Don't use this listing for booking this hotel but rather contact the hotel directly
Pros:

The hotel itself was great.

Cons:

The room belongs to a private host who doesn't know how to handle payments. My payment went to a "Therapy" business, and the host claimed to not recognize the transaction despite admitting to being a therapist. I was notified of this problem on the day of the check-in, the host handled this extremely unprofessionally, threatening to deny the check-in unless I paid "immediately" via Venmo and claiming that I was scammed. Booking.com was not helpful at all in resolving the issue, saying they could not refund me because the merchant name doesn't match the hotel name, on the other hand, they claimed that it was not possible for the host to add a bank account that does not match the name of the hotel, and that they only shared my credit card details with the host.

In the end, I had to pay again via Venmo. At least one vacation day was lost trying to figure out what was going on, and god knows how much more time and headache trying to recover the funds. I ended up disputing the original "Therapy" transaction with my credit card bank, which apparently found the "scammer", and - what a surprise - I receive an email from the host a week later accusing me of asking his business to refund me!

2023-12-17 • via Nuitee