Daun Penh Palace Boutique

Hotels
8.5 (360 reviews)
Saint 19z , Phnom Penh , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Well located
Helpful staff
Large rooms
Great amenities
Cons:
Cleanliness issues
Service miscommunication
High breakfast price

Categories

Cleanliness
7.71
Issues with cockroaches in the bathroom and room, and cleanliness concerns with some rooms.
Service
8.68
Most reviews described staff as helpful and accommodating, despite some service coordination issues.
Location
9.22
Well located, tranquil setting away from noise but close to central attractions.
Room Quality
8.17
Rooms as per photos but some issues reported with specific room conditions.
Amenities
8.7
Amenities were appreciated, though some complaints about the fridge smell and air conditioning.
Value for Money
8.66
Great value for the size and quality of the rooms and facilities.
Food and Beverage
8.21
Breakfast was convenient but considered pricey.
Overall Experience
8.68
Mixed experiences leading to an average feeling of satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:57

Property Description

City Views and Outdoor Pool: Enjoy stunning city views from your room and take a refreshing dip in the outdoor swimming pool.

Exceptional Service: Benefit from a 24-hour front desk, tour desk assistance, and currency exchange provided by our attentive staff.

Delicious Breakfast Options: Start your day with a delicious breakfast including à la carte, continental, and Full English/Irish options.

Experience luxury and convenience at Daun Penh Palace Boutique - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 360 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
D
Dale • solo_traveller • us
8
2026-09-18 • via Nuitee
C
Coline • family_with_children • fr
8
Très bon séjour, propre, calme, bien situé.
Pros:

Bien situé, pratique, propre.
Restaurant et piscine sur le toit.

Cons:

Rien

2026-09-06 • via Nuitee
L
Laurence • solo_traveller • gb
7
Great rooftop bar, great room. Questions about service.
Pros:

Superb room - very comfortable, nice decor.
Fridge, a/c, sink, amenities.
Amazing rooftop bar with great very well presented bar tender. Drink vouchers for each day.
Great location for nearby restaurants, shops, riverside, palace, museum. Easy to arrange transport to attractions further away. Quiet.

Cons:

After tiring travel, staff wanted me to rebook on arrival.
Phone call to the room at 11pm woke me up despite a taxi not booked until a few hours later - seemed to be confused over when it was booked for! It was just this that let down what was otherwise a superb hotel.

2026-09-04 • via Nuitee
C
CHANG • couple • sg
8
2026-08-28 • via Nuitee
R
roger • solo_traveller • es
10
Pros:

Hotel molt pràctic. Habitacions grans i comfortables amb balcó, amb piscina i ben situat.

Cons:

Res

2026-08-16 • via Nuitee
N
Natacha • solo_traveller • fr
7
Correct pour un très court séjour
Pros:

Les chambres de taille convenable.
La cuisine dans la chambre.
L'emplacement dans la ville.

Cons:

Problème de climatisation difficile à résoudre.

2026-08-16 • via Nuitee
S
Sylvie • extended_group • fr
10
2026-08-12 • via Nuitee
L
luyen • solo_traveller • us
10
2026-08-12 • via Nuitee
R
Rachany • family_with_children • fr
10
2026-08-11 • via Nuitee
B
Bobby • solo_traveller • us
9
2026-08-09 • via Nuitee
S
Sabine Güzide • solo_traveller • ch
9
Ideale Lage, sehr grosse Zimmer, Kaffee etc.
Pros:

Ideale Lage, zentral und doch ruhig, sehr grosse Zimmer, Mineralwasser, Wasserkocher, Kaffee…

Cons:

Vorhänge sollten geöffnet werden können.

2026-08-05 • via Nuitee
C
Csaba • family_with_children • hu
8
It was good.
Pros:

Nice, clean and good size new room. big fridge, sink to wash dishes, elevator

Cons:

No breakfast, no generator during a power outage so have to walk to the upper floors,

2026-08-04 • via Nuitee
Y
Yoëla • extended_group • be
9
2026-08-04 • via Nuitee
A
Amélie • family_with_children • fr
7
Bon rapport qualité/prix
Pros:

Hôtel propre, proche du palais royal et du musée national.

Cons:

Eau de la piscine à peine propre.

2026-08-02 • via Nuitee
D
David • extended_group • kh
9
2026-07-16 • via Nuitee
D
David • extended_group • kh
9
2026-07-16 • via Nuitee
T
Tim • solo_traveller • us
1
Severe Health Hazard – Inadequate Cooling and Dangerous Room Conditions
Pros:

...

Cons:

I had to check out early due to an uninhabitable room environment and management's refusal to accommodate a basic safety request. The room was large (over 30 sqm) with windows directly facing the intense afternoon sun, yet it was equipped with an ancient, underpowered 1 HP air conditioner that was entirely incapable of cooling the space.
​By 2:30 PM, the room temperature had reached dangerous levels, triggering a near heat-exhaustion episode. When I demanded a solution, management only offered an electric fan. They had cooler rooms available at the back of the building away from the sun, but refused to move me due to strict "room type" policies, showing zero regard for guest health. I was forced to leave immediately and initiate a formal dispute. Do not stay here.

2026-07-13 • via Nuitee
D
David • extended_group • kh
9
2026-06-22 • via Nuitee
D
discofishfry • solo_traveller • kh
9
2026-06-15 • via Nuitee
N
Nicola • family_with_children • gb
10
Pros:

Lovely hotel and the staff were very attentive and couldn't do enough for us. Everywhere was clean and spacious. Nice clean rooftop pool which was great for cooling down and the kids to play in. We've just booked another 4 nights!

Cons:

Space is minimal around the pool but It could benefit from a couple of sun loungers out in the daytime before the bar opens at 3pm.😁

2026-06-14 • via Nuitee