Hearton Hotel Nishi Umeda

Hotels
8.1 (3820 reviews)
Kita-ku Umeda 3-3-55 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Massage services
Fire extinguishers
See all facilities

Review Highlights

Pros:
Convenient location
Tasty breakfast
Cons:
Small rooms
Noise from trains

Categories

Cleanliness
7.81
Some cons related to the smell in the washroom, but generally clean.
Service
8.28
Service staff were generally nice, but some language barriers noted.
Location
8.82
Location is outstanding, very convenient for transportation.
Room Quality
7.27
Rooms are small with noise issues from the train.
Amenities
7.8
Good selection of amenities, generous with supplies.
Value for Money
8.26
Great value considering the location and facilities.
Food and Beverage
8.31
Breakfast options were varied and tasty.
Overall Experience
8.28
Overall a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:22

Property Description

Convenient Location and Connectivity
Hearton Hotel Nishi Umeda is just a 5-minute walk from Osaka Station and the Kansai International Airport Limousine Bus stop, ensuring easy access for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hearton Nishi Umeda Hotel are equipped with cable TV, free Wi-Fi, and essential amenities like a refrigerator and electric kettle. Guests can also enjoy the convenience of nightwear and slippers provided in the rooms.

Dining Options and Services
Indulge in a buffet breakfast and lunch at Restaurant Garden Cafe, and savor a la carte dining in the evening. Additionally, the hotel offers a coin laundry, a 24-hour front desk for various services, and proximity to multiple subway lines for exploring the city effortlessly.

Book now to experience a seamless stay at Hearton Hotel Nishi Umeda, where comfort and convenience await you.

Important information:

[Notice of breakfast price change]
Starting from April 1, 2025, breakfast prices will be changed as follows.


Adults ¥1,650 (tax included) ⇒ ¥1,980 (tax included)
Children (ages 6-10) ¥700 (tax included) ⇒ ¥990 (tax included)
*Advance ticket sales will be abolished and a flat rate will be applied.

[Notice of closure due to equipment inspection]
We will be conducting equipment inspections and will be closed on the following dates.
[Closed days] 3 days:
Sunday, April 19th, Monday, April 20th, and Tuesday, April 21th, 2026

We apologize for any inconvenience this may cause and thank you for your understanding.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 3820 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.28
L
Lindsay • family_with_children • au
9
Pros:

Super close to Osaka Station.

Cons:

We had a 3 bed room, but there was no under bed storage for luggage, so the room gets crowded.

2026-05-16 • via Nuitee
L
lin • solo_traveller • tw
10
2026-05-16 • via Nuitee
H
HIGA • family_with_children • jp
2
2026-05-16 • via Nuitee
M
METEHAN YAŞAR • solo_traveller • tr
7
2026-05-16 • via Nuitee
L
lin • couple • tw
9
我是來短期學習跟旅遊，這裡的交通非常的方便住宿來說的話就是以便利為主外面所有的商店也都很近，餐廳也都很好吃
Pros:

地點非常方便，每天也都打掃得非常乾淨，還有飲水機跟冰塊一切都不錯，以這樣的價格性價比很高

Cons:

沒有什麼不滿意的

2026-05-16 • via Nuitee
C
colin richard • solo_traveller • au
10
Wonderful- cozy - staff advising on what to do and how to get around
Pros:

Close to station- staff very helpful- coffee and tea available 24/7

Cons:

Nothing

2026-05-16 • via Nuitee
H
hikaru • couple • jp
8
2026-05-15 • via Nuitee
S
Suat Gnoh • family_with_children • sg
9
Good memories and will visit again.
Pros:

Very convenient and fantastic location, as the train station for Airport express is just 3 mins away. The room size for a twin, exceeded my expectations and I love the amenities provided.

Cons:

All good and nothing that I don't like.

2026-05-15 • via Nuitee
L
Lucia • solo_traveller • au
9
Good overall hotel
Pros:

- 5 mins walk from Osaka station west exit, convenient
- spacious bathroom
- spacious room
- comfortable stay

Cons:

n/a

2026-05-15 • via Nuitee
K
kiyomi • extended_group • jp
10
空港バス停も近いし、周辺が面白い、場所は分かりにくいけど、お手頃価格なのでまた利用します
Pros:

立地が良い、手頃価格

Cons:

特になし

2026-05-14 • via Nuitee
T
Tsubomi • solo_traveller • jp
6
2026-05-14 • via Nuitee
J
jason • couple • au
8
Would def stay there again
Pros:

Proximity to JR osaka west station, very clean and tidy, staff very courteous

Cons:

Room a little smaller then anticipated but also our ist visit to Japan

2026-05-14 • via Nuitee
L
Lea • couple • il
8
Pros:

מיקום מעולה

Cons:

חדרים קטנים

2026-05-14 • via Nuitee
C
Chiew • solo_traveller • au
7
2026-05-14 • via Nuitee
H
hiromi • solo_traveller • jp
8
2026-05-13 • via Nuitee
W
Will • solo_traveller • gb
7
2026-05-12 • via Nuitee
Y
Yulia • couple • es
10
2026-05-12 • via Nuitee
진웅 • extended_group • kr
10
2026-05-12 • via Nuitee
M
May • couple • gb
10
Excellent!
Pros:

Accessibility to train stations, excellent service, hospitable staff, great amenities and complimentaries, very clean!!!

Cons:

none to mention

2026-05-12 • via Nuitee
K
kuniko • extended_group • jp
9
駅近です。
Pros:

2回目の利用です。
大阪駅を拠点に移動するなら駅近でとてもいいです。
予約した人数より増える可能性があって色々問い合わせをしたのですが、対応も早くとても親切でした。
各階に自販機と氷・ウォーターサーバーも設置されていて便利でした。
また大阪に行く際は利用したいと思います。

Cons:

特になし

2026-05-12 • via Nuitee