Hearton Hotel Nishi Umeda

Hotels
8.1 (4034 reviews)
Kita-ku Umeda 3-3-55 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Massage services
Fire extinguishers
See all facilities

Review Highlights

Pros:
Convenient location
Tasty breakfast
Cons:
Small rooms
Noise from trains

Categories

Cleanliness
7.81
Some cons related to the smell in the washroom, but generally clean.
Service
8.28
Service staff were generally nice, but some language barriers noted.
Location
8.82
Location is outstanding, very convenient for transportation.
Room Quality
7.27
Rooms are small with noise issues from the train.
Amenities
7.8
Good selection of amenities, generous with supplies.
Value for Money
8.26
Great value considering the location and facilities.
Food and Beverage
8.31
Breakfast options were varied and tasty.
Overall Experience
8.28
Overall a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:22

Property Description

Convenient Location and Connectivity
Hearton Hotel Nishi Umeda is just a 5-minute walk from Osaka Station and the Kansai International Airport Limousine Bus stop, ensuring easy access for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hearton Nishi Umeda Hotel are equipped with cable TV, free Wi-Fi, and essential amenities like a refrigerator and electric kettle. Guests can also enjoy the convenience of nightwear and slippers provided in the rooms.

Dining Options and Services
Indulge in a buffet breakfast and lunch at Restaurant Garden Cafe, and savor a la carte dining in the evening. Additionally, the hotel offers a coin laundry, a 24-hour front desk for various services, and proximity to multiple subway lines for exploring the city effortlessly.

Book now to experience a seamless stay at Hearton Hotel Nishi Umeda, where comfort and convenience await you.

Important information:

[Notice of breakfast price change]
Starting from April 1, 2025, breakfast prices will be changed as follows.


Adults ¥1,650 (tax included) ⇒ ¥1,980 (tax included)
Children (ages 6-10) ¥700 (tax included) ⇒ ¥990 (tax included)
*Advance ticket sales will be abolished and a flat rate will be applied.

[Notice of closure due to equipment inspection]
We will be conducting equipment inspections and will be closed on the following dates.
[Closed days] 3 days:
Sunday, April 19th, Monday, April 20th, and Tuesday, April 21th, 2026

We apologize for any inconvenience this may cause and thank you for your understanding.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4034 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.28
K
KAZUYA extended_group jp
9
良き
Pros:

チェックアウトの時間が長い

Cons:

喫煙所がない

2026-06-06 via Nuitee
C
Clementine couple fr
10
Très bien situe
Pros:

Le personnel est très sympathique et serviable , l’hôtel est vraiment très bien situé à 2 min à pied de la gare Osaka station .

Cons:

La chambre est vraiment petite tellement qu’on peut ouvrir une grosse valise (160) que de moitié .

2026-06-06 via Nuitee
W
Wei Jian couple my
4
Disappointing as I expect Japan service to be top notch
Pros:

Location

Cons:

Old room. Pillow is thinner than my blanket and when I asked for extra pillows from the front desk, I was questioned like I did something wrong before I got it.

I believe it shouldn’t be a problem for customers to just ask for additional pillows.

Also, the provided additional pillow is not the standard pillows, but instead it feels like a make shift with a wrapper wrapping around some beads?

Lights in the Hotel room are also really dim.

Will definitely not recommend and return to this hotel on my next visit to Osaka.

2026-06-06 via Nuitee
N
Naomi solo_traveller jp
8
2026-06-06 via Nuitee
T
Toshiko couple jp
7
Pros:

Affordable, convenient location, good breakfast

2026-06-06 via Nuitee
村山 couple jp
9
2026-06-05 via Nuitee
R
Rafael solo_traveller cl
7
2026-06-05 via Nuitee
P
Paola solo_traveller ar
10
Para recomendar!
Pros:

La zona es fabulosa, hermosa para caminarla y disfrutarla. Ideal para conectar con todas las líneas de trenes. La habitación muy amplia para lo que es Japón. Limpio, amable el personal. Con un sector amplio de máquinas de lavado/secado para la ropa (luego de mucho tiempo viajando es un plus de la comodidad)

2026-06-05 via Nuitee
A
Amresh couple nl
9
Perfect location, friendly staff and free amenities if needed.
Pros:

Perfect location, close to the main station and close to plenty of stores (shopping malls)/restaurants. You are also in an area which is not that busy with people.

Cons:

Room view was against a school building (I think it's a school building) looking into classes. It wasn't an issue though, because we were always out exploring the city.

2026-06-05 via Nuitee
D
David solo_traveller au
10
2026-06-05 via Nuitee
T
TAKAKO couple jp
8
快眠
Pros:

静かで清潔な空間でした

Cons:

特にありません

2026-06-04 via Nuitee
D
Dan solo_traveller de
9
2026-06-04 via Nuitee
M
Madeleine couple nz
5
Pros:

Good location close to station

Cons:

Very small room, with little room for two suitcases

2026-06-04 via Nuitee
E
Erica couple it
8
Posizione molto buona
Pros:

Posizione centrale

Cons:

Molto grande e dispersiva

2026-06-04 via Nuitee
W
wen feei solo_traveller sg
8
2026-06-03 via Nuitee
F
FabioPag solo_traveller it
8
2026-06-03 via Nuitee
J
John couple au
10
Good location, excellent staff and service. Affordable price for the night when arriving into the city
Pros:

I liked the location and proximity to Osaka station. Had all the amenities needed for the night and check-in check-out process was simple

2026-06-03 via Nuitee
J
Jo-Jan extended_group nl
8
Prima locatie met een ideale aansluiten op het ov
Pros:

Prima locatie een paar minuten lopen vanuit Osaka station, wat op zijn beurt weer een halte rijden in vanuit Shin-osaka station. Ontbijt heeft een ruime keuze tussen westerse en Japanse opties.

2026-06-02 via Nuitee
M
MARIA DEL PILAR extended_group mx
10
Perfecta ubicación y hotel.
Pros:

La ubicación del hotel está muy bien, a unos pasos de la estación del tren donde encuentras de todo (restaurantes, 7eleven, tiendas), fue muy fácil moverse desde ahí. Mi reservación incluía desayunos, estuvo muy variado y con buen sazón. La habitación era cómoda. El personal fue muy amable, nos trataron muy bien a pesar de la barrera del idioma. Lo recomiendo mucho.

2026-06-02 via Nuitee
F
FU YIN solo_traveller tw
8
2026-06-02 via Nuitee