Pousada Encanto dos Mares

Hotels
8.2 (895 reviews)
45 Rua Poeta Jorge Fernandes pousada , Natal , br

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Facilities

Room service
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Key access
Access to health care professionals
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Good service
Cons:
Cleanliness issues
High price
Amenities not functioning

Categories

Cleanliness
6.94
Several guests complained about the room cleanliness and issues like mold and dirty linens.
Service
8.91
Most reviews indicated a generally good service experience, although some noted issues with reception.
Location
9.45
Repeatedly highlighted as excellent, with many guests appreciating proximity to the beach and other attractions.
Room Quality
7.9
Room quality was mentioned positively but had complaints about noise and general upkeep.
Amenities
7.93
Some amenities did not function properly, with issues like broken air conditioning noted by guests.
Value for Money
7.39
Guests expressed concerns about the high prices not matching the quality provided.
Food and Beverage
8.44
Breakfast was not provided, which some guests mentioned as a drawback.
Overall Experience
8.61
Despite some issues, the overall sentiment is positive with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:57

Property Description

Prime Location in Ponta Negra District

Located in the heart of Ponta Negra, Pousada Encanto dos Mares offers easy access to top attractions like Arena das Dunas and Ponta Negra Beach. Enjoy the convenience of being near key landmarks during your stay.

Comfortable Accommodations with Garden Views

Relax in well-equipped rooms featuring private bathrooms and some with charming garden views. Unwind in comfort and style after a day of exploring Natal's beauty.

Convenient Amenities and Services

Benefit from free WiFi, room service, and a 24-hour front desk for all your needs. Experience a hassle-free stay in a non-smoking environment with attentive staff at your service.

Book your stay at Pousada Encanto dos Mares now for a memorable Natal getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 895 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 8.61
M
Márcio • solo_traveller • br
10
2026-04-25 • via Nuitee
S
Santos • solo_traveller • br
7
2026-04-25 • via Nuitee
B
Beatriz • family_with_children • br
10
2026-04-25 • via Nuitee
S
Silva • solo_traveller • br
8
2026-04-25 • via Nuitee
A
Aline • family_with_children • br
10
Local extremamente limpo!
Pros:

Agilidade nas respostas, localização, limpeza !

Cons:

Gostei de tudo, atendeu a necessidade da minha família para passar algumas horas….

2026-04-24 • via Nuitee
M
Maressa Carvalho • solo_traveller • br
9
Pros:

Funcionários atenciosos, principalmente o Timóteo. Bem perto da praia de ponta negra, dá pra ir andando. Ótimo custo-benefício.

2026-04-24 • via Nuitee
A
Anderson • solo_traveller • br
10
EXCELENTE IMPRESSÃO
Pros:

Atendimento

Cons:

Nessa data o quarto em questão estive estava excelente, foi o 3

2026-04-23 • via Nuitee
G
GUSTAVO • couple • br
10
Pros:

Do quarto e da organização do ambiente.

2026-04-23 • via Nuitee
A
Anderson • solo_traveller • br
10
SENTINDO-SE EM CASA
Pros:

Localização

Cons:

Uma tomada no banheiro

2026-04-23 • via Nuitee
G
Giovana • solo_traveller • br
7
algumas observações
Pros:

localização, facilidade de acesso

Cons:

barulho devido proximidade com a recepção, alarme acionando durante o sono, barulho de caixa d'água derramando a noite toda, não ter um local onde guardar roupas

2026-04-23 • via Nuitee
A
Andreza • extended_group • br
9
Otima
Pros:

Ótima localização, atendeu nossas expectativas, próximo de tudo, ótimo lugar

Cons:

Sem reclamação

2026-04-21 • via Nuitee
L
Leticia • solo_traveller • br
10
Pros:

Custo-benefício e localização.

2026-04-21 • via Nuitee
R
RobsonFBonfim • family_with_children • br
9
2026-04-20 • via Nuitee
G
Greenhalgh • solo_traveller • br
10
Pros:

Tudo

Cons:

Tudo

2026-04-20 • via Nuitee
P
PAULO CEZAR • solo_traveller • br
10
Pousada encanto dos mares
Pros:

Funcionários prestativos, muito limpa e em ótima localização

2026-04-19 • via Nuitee
S
silvia • solo_traveller • br
10
Pros:

Do atendimento,do café,3 do quarto que era espaçoso e do local

Cons:

da localização maravilhosa,fiquei na pousada sol que da mesma rede do hotel

2026-04-19 • via Nuitee
E
e10ceea8c4ef739666e0bddb3c13e8ce • couple • br
10
Recomendo muito
Pros:

Gostei do suporte, quanto amplo e fácil acesso.

Cons:

Nada

2026-04-18 • via Nuitee
4
443b19005b92702abe6c92969121b5b7 • solo_traveller • br
10
2026-04-18 • via Nuitee
C
c438c8ebc0a973bd0f306198578fad3a • solo_traveller • br
10
Ótimo custo benefício.
Pros:

Quarto limpo, organizado, confortável. Funcionários bem prestativos. Há poucos metros da orla da praia de Ponta Negra.

2026-04-18 • via Nuitee
3
3eb419adb5b07295e0709ecc0e84e3c4 • extended_group • br
10
2026-04-17 • via Nuitee