Apart Hotel Aragon Portal

Hotels
9.3 (10 reviews)
España 446 5° Piso , Temuco , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location (near Mall Portal Temuco)
Very clean rooms
Comfortable mattresses
Good parking
Attentive service and good installations
Generally complete breakfast
Cons:
Breakfast variety limited (e.g., no eggs)
Breakfast-bar chairs too low / uncomfortable
Missing mirror in room (minor room amenity)

Categories

Cleanliness
9.5
Multiple reviewers explicitly mention 'muy limpio' and 'todo limpio' indicating strong cleanliness throughout the hotel.
Service
9.3
Service/attention is mentioned positively in reviews ('atención'), reflecting reliably good staff interactions.
Location
9.8
Several reviewers highlight the 'excelente ubicación' and convenience to Mall Portal Temuco, making location a standout feature.
Room Quality
9.1
Comfortable mattresses and generally clean rooms noted; minor issue of a missing mirror affected room completeness.
Amenities
9
Good parking and overall installations praised, though breakfast-bar seating was reported as uncomfortable (very low chairs).
Value for Money
9.3
Standard quality for this hotel tier (not explicitly mentioned in reviews).
Food and Beverage
8.8
Breakfast received mixed notes: described as 'bastante completo' by some but others noted limited variety (e.g., no eggs) and seating issues.
Overall Experience
9.6
Overall sentiment is highly positive ('Lo recomiendo', 'Muy recomendable', 'Excelente'), reflecting a very good guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 12:43

Property Description

Luxurious Accommodation
The Apart Hotel Aragon Portal in Temuco offers spacious and sophisticated apartments with modern amenities such as a full kitchen, cable TV, and air conditioning. Guests can enjoy beautiful city views from their comfortable and private accommodations.

Convenient Location
Situated just 50 meters from Portal Temuco shopping centre, guests have easy access to shopping and dining options. Additionally, the hotel is a short 5-minute walk from Araucania Regional Museum, allowing guests to explore the local culture and history effortlessly.

Complimentary Services
Start your day right with a complimentary breakfast brought to your apartment daily. Stay connected with free Wi-Fi throughout the property and take advantage of the free parking offered to all guests. Book your stay at Apart Hotel Aragon Portal for a convenient and comfortable experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 10 reviews
Cleanliness: 9.5
Service: 9.3
Location: 9.8
Room Quality: 9.1
Amenities: 9
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.6
S
Samuel • solo_traveller • ar
10
Excelente atención como siempre
2026-05-01 • via Nuitee
P
PEREZ COUSIÑO • solo_traveller • cl
10
2026-04-30 • via Nuitee
P
Pablo • solo_traveller • ar
9
Exelente estadía! Todo muy limpio!
Pros:

La ubicación es Exelente!

Cons:

Que no tiene videt….. ya que no es costumbre en el país!…… pero podrían poner uno que se puede adaptar al hinodoro sin
hacer reformas caras! ….. es adaptar un aparato tipo canilla!

2026-04-28 • via Nuitee
O
Oscar • solo_traveller • cl
8
Pros:

Cerca de todo

2026-04-27 • via Nuitee
A
Ana Maria • solo_traveller • ar
8
Pros:

La ubicacion

Cons:

Nada

2026-04-26 • via Nuitee
J
Juan • solo_traveller • cl
10
Pros:

Todo muy bien

Cons:

Nada

2026-04-25 • via Nuitee
D
Diego • solo_traveller • ar
7
buena ubicación
Pros:

La ubicación, la cochera, wifi correcto.

Cons:

Departamento equipado para 5 personas innecesariamente ya que no había lugar para estar comodo. Desayuno.......

2026-04-24 • via Nuitee
M
Mariano • family_with_children • ar
10
2026-04-23 • via Nuitee
H
Hargous • couple • cl
3
Pros:

Ubicación

Cons:

Todo lo demás.

2026-04-23 • via Nuitee
R
Rosana Elisabet • couple • ar
10
2026-04-22 • via Nuitee
I
Ines • extended_group • cl
10
Lugar cómodo, limpio y buen desayuno, amabilidad del personal
Pros:

Cercanía de la ciudad

Cons:

Nada

2026-04-21 • via Nuitee
G
Gabriel Nima • solo_traveller • pe
9
Pros:

Muy bien ubicado, limpio y ordenado. El personal es atento amable, el desayuno super bueno y lo entregan a la hora previamente acordada. Muy recomendado. Volvería con seguridad.

Cons:

El aire acondicionado de mi cuarto se hecho a perder e hizo ruido toda la noche.

2026-04-21 • via Nuitee
L
Laura • solo_traveller • cl
2
Pésimas respuesta in situ
Cons:

Me desperté muy temprano, la ducha estaba averiada, intenté pedir ayuda pero no me dieron respuesta hasta que llego la niña del desayuno, le dije que ya estaba atrasada por el problema, que me diera una solución rápido, llamo a otra señora quien lo soluciono, la llave de la ducha estaba trabada y no permite el paso desde la llave a la ducha teléfono, es un problema recurrente ya que al detectar el problema la niña fue a buscar dirigidamente a esta mujer que ya tenia la mañana para solucionarlo, el problema es que me tuve que duchar a la hora que debía estar tomando desayuno, llegue tarde por que no me dieron respuesta a tiempo y el problema de la llave simplemente se lo pasan al siguiente cliente!
Me llevo a tener un dia pésimo solo por el hecho de llegar tarde a un pabellón

2026-04-21 • via Nuitee
A
Alberto • couple • ar
6
Pros:

El desayuno es correcto aunque nada de lo que usualmente consumimos nosotros.

Cons:

No me gusto NADA que Booking me cobro directamente a mi tarjeta de reserva. Lo correcto es que el viajero pague en recepción como mas le plazca y no que lo haga Booking sin avisar.
No me gusto nada este tema.

2026-04-20 • via Nuitee
D
Daniel • extended_group • ar
10
Muy recomendable
Pros:

La habitación impecable, el personal excelente y la ubicación extraordinaria

Cons:

nada

2026-04-20 • via Nuitee
P
porte maturana • solo_traveller • cl
9
2026-04-19 • via Nuitee
F
Fernando • family_with_children • ar
9
2026-04-17 • via Nuitee
B
Burgos • solo_traveller • ar
10
Excelente estadia
Pros:

La atencion y amabilidad del personal.

2026-04-17 • via Nuitee
B
Bustos • solo_traveller • ar
8
Pros:

Práctico

Cons:

Falta sillón

2026-04-17 • via Nuitee
F
Fabiarg01 • solo_traveller • ar
9
2026-04-16 • via Nuitee