The Nell Ueno Okachimachi

Hotels
8.1 (138 reviews)
Taito-ku Higashi-Ueno 2-15-9 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Sauna
Shared lounge/TV area
Adult only
Public Bath
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Great location near public transport
Cons:
Checkout delay
Lack of some amenities like washing machine

Categories

Cleanliness
8.46
Overall cleanliness was praised with multiple mentions of hygiene and maintained facilities.
Service
8.13
Service was generally described positively, though there were minor wait issues at checkout.
Location
8.47
The location was highlighted as excellent, close to Ueno station with good accessibility.
Room Quality
7.92
Rooms were found to be satisfactory but had some issues with noise and amenities.
Amenities
7.85
Amenities offered good options, but some complaints about not having certain facilities like a washing machine.
Value for Money
8.01
Value perceived as good for the price, although some amenities were lacking.
Food and Beverage
7.96
Food and beverage options not heavily mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.03
Overall experience was positive with some minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:53

Property Description

Convenient Location near Ueno Train Station

Compact Capsules with Amenities

The Nell Ueno Okachimachi offers compact, air-conditioned sleeping capsules just a short walk from JR Ueno Train Station. Each capsule is equipped with a TV, alarm clock, and complimentary Japanese tea. The common lounge features a flat-screen TV, and a coin-operated launderette is available on-site. Guests can enjoy the convenience of 24/7 front desk service.

Proximity to Popular Attractions

Located near Ueno Park and the Ameyayokoko-cho Shopping Arcade, guests have easy access to various attractions. Explore Sensoji Temple with a short train ride or take a leisurely walk to Ueno Park.

Comfort and Convenience

With shared bathrooms, amenities, towels, and yukata robes provided, The Nell Ueno Okachimachi ensures a comfortable stay for guests. Book now for a unique capsule hotel experience in Ueno!

Important information:

Only men can stay at this hotel.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

All guests must leave the property from 10:00-14:00 while it is being cleaned.

Extra charges apply for late check out after 10:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 138 reviews
Cleanliness: 8.46
Service: 8.13
Location: 8.47
Room Quality: 7.92
Amenities: 7.85
Value for Money: 8.01
Food and Beverage: 7.96
Overall Experience: 8.03
K
kidou • solo_traveller • jp
9
2026-03-31 • via Nuitee
T
Takao • solo_traveller • jp
10
フロントさんの笑顔
Pros:

風呂上がり時のサービスドリンク

Cons:

無し

2026-03-30 • via Nuitee
S
Sigenori • extended_group • jp
6
2026-03-27 • via Nuitee
Y
YAMSAKI • solo_traveller • jp
7
Pros:

清潔感があること、従業員が丁寧なこと。

Cons:

もう少しお風呂が大きかったら、テレビがちゃんと見れれば良かった。
隣の人のいびきは仕方ないかな。

2026-03-25 • via Nuitee
いぐち • solo_traveller • jp
8
2026-03-20 • via Nuitee
M
Martín Marino • solo_traveller • ar
7
Pros:

La cabina está bien de tamaño. El servicio de baño está bien.

Cons:

La cama es delgada y termina siendo algo dura. El sistema de lockers termina siendo algo pesado, con pertenencias repartidas en varios pisos.

2026-03-19 • via Nuitee
Y
yoshito • solo_traveller • jp
5
2026-03-18 • via Nuitee
S
SHIMIZU • solo_traveller • jp
9
連泊時に、清掃中のロッカーの明け閉めの対応
Pros:

急なお願いでも、スタッフの対応がとても良かった。

2026-03-16 • via Nuitee
T
TOMOYASU • solo_traveller • jp
6
2026-03-12 • via Nuitee
H
HIROYA • solo_traveller • jp
4
立地が良く敷地の狭い昭和のカプセルホテル
Pros:

上野駅や食堂街から近くて便利
スタッフは良かった
７～10人が入れる浴槽の大浴場
浴場前にはウォータークーラー置いてて風呂上がりに飲めて便利
ウォシュレットに堅くないトイレットペーパーのあるトイレ
歯ブラシや剃刀が浴場と洗面所にも置いてあるので便利
ダイニングに電子レンジがあり電気のコンセントは各椅子毎にあるしティッシュペーパーもあって便利
連泊しても宿泊毎に館内着とタオルを用意してくれる

Cons:

ロッカーが幅20cm程で狭くカバンを入れるのが困難だった
カプセル内のラジオが使えずテレビも①③⑦⑧しか映らなかった
浴場には洗面器があるが置き台が無く使えない(シャワーがあるので困らない)
施設内スリッパが共同で非衛生的(拭いてるようでは無い感じだった)
敷地が狭く階段が非常時しか使えなくてエレベーター(１機)でB1の浴場やロッカーのある１階にカプセルのある階上を行ったり来たりするので不便

2026-03-10 • via Nuitee
B
bigstream244 • solo_traveller • jp
5
2026-03-06 • via Nuitee
T
TZUCHUN • solo_traveller • tw
7
方便 便宜
Pros:

膠囊旅館沒什麼好挑剔的
服務人員相當親切 很願意幫忙解決問題
澡堂很不錯 很乾淨
離上野站 跟阿美橫町很近

短暫留宿很適合

Cons:

就是要能接受隔壁的住宿人吵鬧聲(打呼、電話)

千萬不要照著地址去搜尋
我繞了一大圈

2026-03-06 • via Nuitee
B
BO XUN • solo_traveller • tw
9
2026-03-02 • via Nuitee
T
Tom • solo_traveller • jp
8
A nice place to stay for a great value.
Pros:

Very friendly staff and the bath was decent. Great value for money.

Cons:

Not a major issue, but the mattress in the capsule was very thin. It was quite hard.

2026-03-02 • via Nuitee
B
Booking • solo_traveller • tw
4
我不會再來住
Pros:

地點好，就在上野旁

Cons:

不太衛生，不知道拖鞋有沒有在換
而且大廳不給退房的住客使用，明明就全空、沒人在用，也不願讓退房的住客用
收一晚一千多台幣(六千日圓)的價格，實在是太貴了

補充說明額外花費：使用行李箱的櫃子要收費(一天200日圓)

2026-02-25 • via Nuitee
H
Hao Yuan • extended_group • tw
7
2026-02-11 • via Nuitee
C
Christopher • solo_traveller • au
8
Convenient and comfortable
Pros:

Well located in Ueno, esp. if flying into Tokyo from Narita. I only stayed a night, so was a perfect place to lay my head. The downstairs onsen was also a plus.

2026-02-08 • via Nuitee
S
Simon • solo_traveller • fr
8
2026-01-26 • via Nuitee
C
Chun-Huang • solo_traveller • tw
8
Pros:

位置很好，附近還有AEON超市可以採購。

Cons:

太多鑰匙了！
1樓鞋子、1樓小櫃子、房間行李箱大櫃子共3支，希望整合成一張卡搞定。

2026-01-23 • via Nuitee
K
KOUZABUROU • solo_traveller • jp
5
2026-01-21 • via Nuitee