The Nell Ueno Okachimachi

Hotels
8.1 (138 reviews)
Taito-ku Higashi-Ueno 2-15-9 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Sauna
Shared lounge/TV area
Adult only
Public Bath
Front desk (limited hours)
Free wired internet
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Review Highlights

Pros:
Clean and well-maintained facilities
Great location near public transport
Cons:
Checkout delay
Lack of some amenities like washing machine

Categories

Cleanliness
8.46
Overall cleanliness was praised with multiple mentions of hygiene and maintained facilities.
Service
8.13
Service was generally described positively, though there were minor wait issues at checkout.
Location
8.47
The location was highlighted as excellent, close to Ueno station with good accessibility.
Room Quality
7.92
Rooms were found to be satisfactory but had some issues with noise and amenities.
Amenities
7.85
Amenities offered good options, but some complaints about not having certain facilities like a washing machine.
Value for Money
8.01
Value perceived as good for the price, although some amenities were lacking.
Food and Beverage
7.96
Food and beverage options not heavily mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.03
Overall experience was positive with some minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:53

Property Description

Convenient Location near Ueno Train Station

Compact Capsules with Amenities

The Nell Ueno Okachimachi offers compact, air-conditioned sleeping capsules just a short walk from JR Ueno Train Station. Each capsule is equipped with a TV, alarm clock, and complimentary Japanese tea. The common lounge features a flat-screen TV, and a coin-operated launderette is available on-site. Guests can enjoy the convenience of 24/7 front desk service.

Proximity to Popular Attractions

Located near Ueno Park and the Ameyayokoko-cho Shopping Arcade, guests have easy access to various attractions. Explore Sensoji Temple with a short train ride or take a leisurely walk to Ueno Park.

Comfort and Convenience

With shared bathrooms, amenities, towels, and yukata robes provided, The Nell Ueno Okachimachi ensures a comfortable stay for guests. Book now for a unique capsule hotel experience in Ueno!

Important information:

Only men can stay at this hotel.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

All guests must leave the property from 10:00-14:00 while it is being cleaned.

Extra charges apply for late check out after 10:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 138 reviews
Cleanliness: 8.46
Service: 8.13
Location: 8.47
Room Quality: 7.92
Amenities: 7.85
Value for Money: 8.01
Food and Beverage: 7.96
Overall Experience: 8.03
B
Booking • solo_traveller • tw
4
我不會再來住
Pros:

地點好，就在上野旁

Cons:

不太衛生，不知道拖鞋有沒有在換
而且大廳不給退房的住客使用，明明就全空、沒人在用，也不願讓退房的住客用
收一晚一千多台幣(六千日圓)的價格，實在是太貴了

補充說明額外花費：使用行李箱的櫃子要收費(一天200日圓)

2026-02-25 • via Nuitee
H
Hao Yuan • extended_group • tw
7
2026-02-11 • via Nuitee
C
Christopher • solo_traveller • au
8
Convenient and comfortable
Pros:

Well located in Ueno, esp. if flying into Tokyo from Narita. I only stayed a night, so was a perfect place to lay my head. The downstairs onsen was also a plus.

2026-02-08 • via Nuitee
S
Simon • solo_traveller • fr
8
2026-01-26 • via Nuitee
C
Chun-Huang • solo_traveller • tw
8
Pros:

位置很好，附近還有AEON超市可以採購。

Cons:

太多鑰匙了！
1樓鞋子、1樓小櫃子、房間行李箱大櫃子共3支，希望整合成一張卡搞定。

2026-01-23 • via Nuitee
K
KOUZABUROU • solo_traveller • jp
5
2026-01-21 • via Nuitee
B
Bogdan • solo_traveller • it
9
Accoglienza da nota 10!
Pros:

Pulizia, Accoglienza, Servizi

2026-01-20 • via Nuitee
N
Nao • solo_traveller • jp
10
Pros:

シンプルで分かりやすかった

2026-01-20 • via Nuitee
Y
Yuichi • solo_traveller • jp
6
よかったと思います。
Pros:

思ったより部屋が静かだった。

Cons:

浴場入口ドアのストッパーが不良で毎回閉まる時にバタンと大きな音がしたのが気になった。

2026-01-20 • via Nuitee
K
Keisuke • solo_traveller • jp
4
部屋が微妙、高い
Pros:

スタッフさんは丁寧でした。

Cons:

部屋が暑くて何度も起きてしまいました。
値段がちょっと高いと感じます。あの感じだとネカフェで良いとなってしまいます。

2026-01-19 • via Nuitee
J
Jie Ming • solo_traveller • sg
7
2026-01-19 • via Nuitee
R
RYOICHI • solo_traveller • jp
4
2026-01-19 • via Nuitee
どこかのふーが（ふらんく） • solo_traveller • jp
8
Pros:

ロケーションが良く、温泉がすばらしい
大きいロッカーも一泊200円で借りられるので便利

Cons:

とくになし

2026-01-18 • via Nuitee
N
naito • solo_traveller • jp
8
2026-01-18 • via Nuitee
K
KENJI • solo_traveller • jp
8
2026-01-15 • via Nuitee
D
Daisuke • solo_traveller • jp
10
2026-01-15 • via Nuitee
Y
yoshito • solo_traveller • jp
7
2026-01-15 • via Nuitee
F
Fowlfellow • solo_traveller • jp
9
2026-01-12 • via Nuitee
T
thanungchat • solo_traveller • th
5
2026-01-07 • via Nuitee
T
TOSIHISA • solo_traveller • jp
9
2026-01-06 • via Nuitee