The Nell Ueno Okachimachi

Hotels
8.1 (160 reviews)
Taito-ku Higashi-Ueno 2-15-9 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Sauna
Shared lounge/TV area
Adult only
Public Bath
Front desk (limited hours)
Free wired internet
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Review Highlights

Pros:
Clean and well-maintained facilities
Great location near public transport
Cons:
Checkout delay
Lack of some amenities like washing machine

Categories

Cleanliness
8.46
Overall cleanliness was praised with multiple mentions of hygiene and maintained facilities.
Service
8.13
Service was generally described positively, though there were minor wait issues at checkout.
Location
8.47
The location was highlighted as excellent, close to Ueno station with good accessibility.
Room Quality
7.92
Rooms were found to be satisfactory but had some issues with noise and amenities.
Amenities
7.85
Amenities offered good options, but some complaints about not having certain facilities like a washing machine.
Value for Money
8.01
Value perceived as good for the price, although some amenities were lacking.
Food and Beverage
7.96
Food and beverage options not heavily mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.03
Overall experience was positive with some minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:53

Property Description

Convenient Location near Ueno Train Station

Compact Capsules with Amenities

The Nell Ueno Okachimachi offers compact, air-conditioned sleeping capsules just a short walk from JR Ueno Train Station. Each capsule is equipped with a TV, alarm clock, and complimentary Japanese tea. The common lounge features a flat-screen TV, and a coin-operated launderette is available on-site. Guests can enjoy the convenience of 24/7 front desk service.

Proximity to Popular Attractions

Located near Ueno Park and the Ameyayokoko-cho Shopping Arcade, guests have easy access to various attractions. Explore Sensoji Temple with a short train ride or take a leisurely walk to Ueno Park.

Comfort and Convenience

With shared bathrooms, amenities, towels, and yukata robes provided, The Nell Ueno Okachimachi ensures a comfortable stay for guests. Book now for a unique capsule hotel experience in Ueno!

Important information:

Only men can stay at this hotel.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

All guests must leave the property from 10:00-14:00 while it is being cleaned.

Extra charges apply for late check out after 10:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 160 reviews
Cleanliness: 8.46
Service: 8.13
Location: 8.47
Room Quality: 7.92
Amenities: 7.85
Value for Money: 8.01
Food and Beverage: 7.96
Overall Experience: 8.03
K
KENICHIRO • couple • jp
8
2026-04-24 • via Nuitee
よこばいの • solo_traveller • jp
9
カプセルで充分
Pros:

スタッフが優秀
清潔感あり
お風呂もゆったり

Cons:

トイレのウォシュレットが壊れていたのが残念

2026-04-20 • via Nuitee
K
Kuniharu • solo_traveller • jp
5
2026-04-19 • via Nuitee
L
Lukas • solo_traveller • de
7
2026-04-19 • via Nuitee
K
Kiyoshi • solo_traveller • jp
7
2026-04-13 • via Nuitee
Z
Zheng • solo_traveller • nz
6
2026-04-13 • via Nuitee
C
CHUN-HAO • solo_traveller • tw
10
2026-04-12 • via Nuitee
J
JHENGYI • solo_traveller • tw
6
2026-04-12 • via Nuitee
B
Bo • solo_traveller • jp
8
2026-04-11 • via Nuitee
B
Bo • solo_traveller • jp
8
2026-04-11 • via Nuitee
J
Junji • solo_traveller • jp
7
2026-04-10 • via Nuitee
S
Shao Chun • solo_traveller • tw
10
2026-04-09 • via Nuitee
J
John • solo_traveller • sg
10
Pros:

Cleanliness

Cons:

Bathroom at basement dont have toilet

2026-04-09 • via Nuitee
L
Lautaro • solo_traveller • ar
9
Pros:

Super clean, staff doesn't speak a lot of english but they will find a way to communicate. Don't expect to see foreigners, it was mostly japanese people so you'll have to be extra careful and respectful !

Cons:

You have to spend a lot of time outside while they clean, so don't expect to be around at noon.

2026-04-07 • via Nuitee
M
Mervin • solo_traveller • ph
9
2026-04-05 • via Nuitee
K
kidou • solo_traveller • jp
9
2026-03-31 • via Nuitee
T
Takao • solo_traveller • jp
10
フロントさんの笑顔
Pros:

風呂上がり時のサービスドリンク

Cons:

無し

2026-03-30 • via Nuitee
S
Sigenori • extended_group • jp
6
2026-03-27 • via Nuitee
Y
YAMSAKI • solo_traveller • jp
7
Pros:

清潔感があること、従業員が丁寧なこと。

Cons:

もう少しお風呂が大きかったら、テレビがちゃんと見れれば良かった。
隣の人のいびきは仕方ないかな。

2026-03-25 • via Nuitee
いぐち • solo_traveller • jp
8
2026-03-20 • via Nuitee