Hotel Acuario de Veracruz

Hotels
6.4 (654 reviews)
Valencia 225 Colonia Zaragoza , Veracruz , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Car hire
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Pool
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
4.4
Multiple reviews cited poor cleanliness, with mentions of cockroaches and issues with hygiene.
Service
8.4
Several reviews noted the professionalism and attentiveness of the staff.
Location
7.9
Reviews praised the location, though parking issues were mentioned.
Room Quality
5.4
Feedback indicated issues like old beds, lack of maintenance, and a generally poor room experience.
Amenities
6.4
Amenities like the pool were appreciated, but many complaints about the lack of hot water and internet were noted.
Value for Money
6.9
Some reviews indicated dissatisfaction with costs versus quality.
Food and Beverage
6.4
No specific feedback about food; amenities had limited offerings.
Overall Experience
5.4
Overall sentiment reflects significant dissatisfaction with several aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:04

Property Description

Prime Location near the Seafront
Hotel Acuario de Veracruz boasts a prime location just 100 metres from the seafront in Veracruz. With the beach, Veracruz Aquarium, and the city's bus station nearby, guests can easily explore the vibrant surroundings.

Top-Notch Amenities
Guests can enjoy a refreshing dip in the outdoor pool or unwind in the spacious, air-conditioned rooms equipped with cable TV. The free Wi-Fi zone ensures connectivity throughout the stay, and the availability of free private parking adds to the convenience.

Delicious Dining Experience
Indulge in a culinary journey at Hotel Acuario's restaurant, offering a delightful blend of regional and international cuisine in an elegant setting. Treat your taste buds to a memorable dining experience during your stay.

Book your stay at Hotel Acuario de Veracruz for a perfect blend of comfort, convenience, and culinary delights.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 654 reviews
Cleanliness: 4.4
Service: 8.4
Location: 7.9
Room Quality: 5.4
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 5.4
E
Elia Maria • family_with_children • mx
1
Hospedaje pésimo por $1,595.00
Pros:

Solo la ubicación

Cons:

El hotel está pésimo, viejo, feo, colchones super incómodos, almohadas con bolas, huele a humedad, toallas pequeñas, corrientes que no secan. Nos cambiaron de habitación porque no tenia señal la pantalla de TV. Pasillos con ventanas sin cristal, puertas sin chapas y amarradas con alambre. No hay plancha, ni secadora de cabello. Los elevadores dan terror, falta mantenimiento. Y tampoco alcanzamos estacionamiento, tuvimos que dejar el vehículo en la calle.

2026-03-17 • via Nuitee
A
Armando • family_with_children • mx
5
Pros:

Solo la ubicación es buena.

Cons:

Hotel muy descuidado, colchones sucios y duros, plaga de cucaracha, no venden nada, no ofrecen ni una botella de agua, el agua caliente solo la ponen durante la noche, el agua en la regadera no se iba, el elevador de miedo, nos quedamos dentro ya que la puerta se atoró, en pocas palabras evítenlo, hay opciones al mismo costo.

2026-03-17 • via Nuitee
E
EUSTAQUIO ALBERTO • family_with_children • mx
5
Pros:

La cama y sábanas limpias

Cons:

Baño sucio

2026-03-17 • via Nuitee
C
Carolina • couple • mx
3
Hotel en mal estado
Pros:

Ubicación

Cons:

Habitación

2026-03-17 • via Nuitee
F
Felipe De Jesus • family_with_children • mx
8
Pros:

Habitación miy amplia, limpia, confortable

Cons:

El baño, esta algo viejo, el drenaje parece tapado

2026-03-16 • via Nuitee
G
Georges • couple • it
7
2026-03-09 • via Nuitee
C
Carlos • solo_traveller • mx
10
2026-03-06 • via Nuitee
T
Tenorio Palacios • solo_traveller • mx
8
Parking
Pros:

La alberca

Cons:

No tiene estacionamiento

2026-03-06 • via Nuitee
J
Jorge • family_with_children • mx
10
Pros:

El trato del personal

Cons:

La alberca

2026-03-05 • via Nuitee
B
Bianca Noemí • family_with_children • mx
8
Pros:

El precio y cercanía en la zona de ubicación a los lugares turisticos

Cons:

Las instalaciones están ya un poco seterioradas

2026-03-04 • via Nuitee
A
alfredo • family_with_children • mx
9
2026-03-03 • via Nuitee
J
Julio Cesar • family_with_children • mx
8
Pros:

Lo serca del mar

Cons:

Todo bien

2026-03-03 • via Nuitee
H
Herreragarcia • couple • mx
10
Un viaje muy relajante
Pros:

Me encantó 💕 la atención tan amable 😊 de los resecionistas

Cons:

Todo me gustó

2026-03-01 • via Nuitee
L
Luis Antonio • family_with_children • mx
7
Pros:

Ubicacion y atención

Cons:

Esta en remodelacion o reparación se ve abandonado

2026-02-26 • via Nuitee
J
Juan Luis • solo_traveller • mx
10
2026-02-25 • via Nuitee
H
Hector Hugo • family_with_children • mx
9
Pros:

La ubicación, instalaciones y trato del personal...

Cons:

Es una lastima que aún sigan en remodelación y que no tengan restaurante

2026-02-23 • via Nuitee
S
Salvador • family_with_children • mx
7
Pros:

Ubicación.

Cons:

La regadera del cuarto tenía tapados las salidas y el baño no tiene donde colgar la toalla y ropa.

2026-02-23 • via Nuitee
O
ortega gonzalez • family_with_children • mx
8
2026-02-23 • via Nuitee
L
Laz • family_with_children • mx
8
2026-02-22 • via Nuitee
D
Daniel • family_with_children • mx
7
Experiencia acuario
Pros:

La ubicación

Cons:

El Tamaño de la habitación y que la alberca tiene un horario de uso muy limitado

2026-01-30 • via Nuitee