Hillside Motel Glen Mills

Hotels
4.8 (65 reviews)
458 Baltimore Pike , Glen Mills , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
BBQ facilities
Laundry
See all facilities

Review Highlights

Cons:
Poor service from management
Room cleanliness issues
Poorly maintained amenities

Categories

Cleanliness
3.44
The room was dusty and poorly maintained, which negatively impacted cleanliness.
Service
6.91
The Manager was abrasive and rude, declining a refund and providing poor service.
Location
5.45
Not explicitly mentioned, assumed to be average for the area.
Room Quality
4.4
The room had poor construction quality and issues that impacted the overall quality.
Amenities
4.43
Amenities such as the BBQ grill were in poor condition and not as described.
Value for Money
5.39
Not good value for money considering the poor service and room condition.
Food and Beverage
4.44
Not mentioned, assigned an average score.
Overall Experience
3.91
Overall experience negatively impacted by service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:17

Property Description

Convenient Location
Located in Glen Mills, Hillside Motel Glen Mills offers easy access to popular attractions like the Delaware Museum of Natural History and Mann Center for Performing Arts, making it an ideal choice for travelers looking to explore the area.

Comfortable Rooms with Scenic Views
The rooms at Hillside Motel Glen Mills are thoughtfully equipped with amenities such as air conditioning, flat-screen TVs, and some even feature kitchens with stovetops. Guests can also enjoy picturesque garden and mountain views from their private patio.

Helpful Reception Staff
The motel's reception is always ready to assist guests with information and tips to navigate the surrounding area, ensuring a smooth and enjoyable stay for all visitors.

Book your stay at Hillside Motel Glen Mills now to experience comfort, convenience, and hospitality at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.8
Based on 65 reviews
Cleanliness: 3.44
Service: 6.91
Location: 5.45
Room Quality: 4.4
Amenities: 4.43
Value for Money: 5.39
Food and Beverage: 4.44
Overall Experience: 3.91
M
Maura couple us
1
Not good no WiFi or tv
Pros:

Nothing

Cons:

Everything

2026-07-15 via Nuitee
B
Byron couple us
2
2026-06-15 via Nuitee
S
Sully7758 solo_traveller us
4
Pros:

The beds were comfortable. The location is good.

Cons:

The mice droppings on the floor near the sink and in the bathroom. The hair on the floor in multiple locations.

2026-05-20 via Nuitee
R
Ralph solo_traveller us
1
2026-02-27 via Nuitee
B
Buskey family_with_children us
9
2026-01-26 via Nuitee
E
Edward couple us
1
Checked out after 3 hrs because the power went out. Mgr declined a refund or discount.
Pros:

N/A

Cons:

Checked in around 3:45. By 7 pm, the power went out. The Manager was abrasive & rude; Refused to give his name. Declined a refund or discount. He said my elderly, disabled parents should have stayed because the power eventually came back on. Also, that this is an independently-operated motel and his decision is final.

2026-01-19 via Nuitee
W
Wendy couple us
3
I booked this for Memorial day weekend. Their systems were down so they couldn't properly book us i
Pros:

Na

Cons:

I booked this for Memorial day weekend. Their systems were down so they couldn't properly book us in correctly. If you're looking to be able to sleep forget it. The site says soundproof rooms and they are not. You can smell people smoking through the walls. If you book the hotel because the site also states they have bbq grills, they do, but it's a small stand up grill with the bottom rusted out. The back side of the hotel has christmas ornaments just stashed on the sidewalk. The vending maching takes your money. As far as the room itself, it was dusty, they give you 2 washclothes and 2 towels with a bathmat. We went for extra towels at 4 pm and was told you can only get towels before 12 pm. The construction looks like a 10 yr old painted and spackled the room. Upon inspection the good thing is we didn't see any bugs of any sort.

2026-01-15 via Nuitee
L
Liebling solo_traveller us
1
My wife was paranoid. She feared for her safety.
Pros:

Nothing

Cons:

It was dirty. The rooms were unkept They were full of cockroaches. The curtains were worn and can be seen through like a peep hole to name just a few

2025-07-12 via Nuitee
J
Judi young couple us
8
Check in lady and housekeeper were so kind.
Pros:

The serenity and peace and the smile from the young lady checking us in. That made all the difference. She was so patient and sweet even though it was well past 1am.

2025-06-29 via Nuitee
C
Caleb solo traveller us
4
Disappointing
Pros:

Decent room.

Cons:

I couldn't connect to the wifi for even a second.

2025-06-14 via Nuitee
S
Spooner review category business travellers us
1
Do not come here unless you’re a smoker and can handle everything broke!
Pros:

Absolutely disgusting. They do not

Cons:

Absolutely disgusting. They do not have an actual non-smoking room and I’m allergic. 3 rooms we tried and the third one: had brown stains on the pillow case, hair on the sheets, cigarette holes in the comforter, dust and paint on the table, poop stains on the toilet seat and cover and the shower head doesn’t work.

2025-05-25 via Nuitee
R
Rudolph solo traveller us
1
Do not stay here
Pros:

Location is good

Cons:

The bed had stains and cigarette burns on the blankets. So gross. I slept In my car. Should have requested a refund but wan in no mood for an argument. Screw that place

2025-05-12 via Nuitee
A
Anthony young couple us
10
Exceptional
Pros:

It was Clean and everything worked. Quiet and comfortable.

2025-04-26 via Nuitee
N
Nina review category business travellers us
8
The staff were very accommodating
2025-03-01 via Nuitee
N
Nina review category business travellers us
8
Very good
2025-03-01 via Nuitee
K
Kap young couple us
1
Bad
Cons:

I did not like the smell of the smoking, it’s supposed to be (non- smoking)room.😒 the smell are very bad and gross.

2025-02-26 via Nuitee
T
Tanya family with young children us
10
Exceptional
2025-02-19 via Nuitee
C
Courtney with friends us
10
Very beautiful but far away
Pros:

It was far away

Cons:

It was too far away

2024-12-28 via Nuitee
R
Rajk young couple us
9
Superb
2024-11-07 via Nuitee
R
Ritchie young couple us
7
Not too bad for what I paid
Pros:

Good location good prices fair room

Cons:

Floors need redone

2024-10-28 via Nuitee