Azulea Isla Mujeres Hotel

Hotels
8.6 (157 reviews)
Fracc. Mundaca SM8 M117 L22, Col. La Gloria, Isla Mujeres, QROO, 77503 , Isla Mujeres , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Helpful staff
Cons:
Dirty breakfast area
Limited breakfast options

Categories

Cleanliness
7.78
Noted dirty towels and floor in the breakfast area.
Service
9.05
Staff was friendly and helpful, but there were some inconsistencies.
Location
9.09
Great location near the beach and away from tourist crowds.
Room Quality
8.74
Rooms were comfortable and spacious, though some needed minor improvements.
Amenities
8.77
Jacuzzi and pool available, though some cleanliness issues noted.
Value for Money
8.73
Good value considering location and room quality.
Food and Beverage
7.78
Breakfast options were limited and not well attended.
Overall Experience
8.85
Overall enjoyable stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:32

Property Description

Relax by the Pool and Garden
Enjoy the outdoor swimming pool and beautifully landscaped garden at Azulea Isla Mujeres Hotel for a tranquil retreat during your stay.

Comfort and Convenience
Experience a hassle-free stay with amenities such as concierge service, tour desk, and luggage storage available to enhance your travel experience.

Explore the Surrounding Beaches
Discover the beauty of Pescador Beach, Lancheros Beach, and Indios Beach located near the hotel, perfect for a day of sun, sand, and sea.

Plan your getaway to Azulea Isla Mujeres Hotel now for a memorable and rejuvenating vacation experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 157 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.09
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.85
C
Claudia • family_with_children • us
10
Brito hule
Pros:

The clean property is and location

Cons:

Nothing

2026-04-15 • via Nuitee
O
Oscar • extended_group • mx
10
Pros:

El servicio, ubicacion , habitaciones muy amplia y comoda en general exelente estuvimos muy satisfechos en general

2026-04-11 • via Nuitee
L
Laura Patricia • extended_group • mx
6
2026-04-07 • via Nuitee
E
Elaine • extended_group • mx
9
Pros:

Las habitaciones estaban muy bien estructuradas. Con un diseño moderno y con todo lo necesario para tu estancia. Dormimos super cómodos

Cons:

No nos gustó la atención de la señora que estaba en el área de desayuno. Nada amable.

2026-04-06 • via Nuitee
E
Evgenij • family_with_children • de
10
Insgesamt war es ein sauberer und angenehmer Aufenthalt mit schönem Meerblick und sehr freundlichem Personal.
Pros:

Insgesamt hat uns der Aufenthalt gut gefallen. Die Unterkunft war sauber und in der Wohnung hat es angenehm gerochen. Besonders schön war der Balkon mit dem tollen Meerblick. Das Personal war sehr freundlich und wir durften sogar ohne zusätzliche Kosten früher einchecken, was wir sehr angenehm fanden. Für unseren Sohn wurde das Sofa extra zum Schlafen bezogen, was sehr aufmerksam war. Außerdem gab es warmes Wasser und der Wasserstrahl in der Dusche war gut. Da wir mit dem Auto unterwegs waren, war die Lage für uns auch in Ordnung.

Cons:

Negativ fanden wir, dass Geschirr und Besteck sehr knapp bemessen waren, praktisch genau abgezählt für vier Personen. Außerdem gab es keinen Wasserkocher, was für uns etwas unpraktisch war.

2026-04-02 • via Nuitee
S
Sosa • couple • mx
9
Pros:

Las instalaciones

Cons:

Que estaba algo retirado y el acceso hacia el hotel

2026-03-31 • via Nuitee
G
González • couple • ar
10
2026-03-31 • via Nuitee
L
Lorna • couple • ie
9
2026-03-30 • via Nuitee
E
elias abuxapqui • couple • mx
10
Buen lugar para relajarse
Pros:

La atención del personal

2026-03-23 • via Nuitee
V
Valeria • couple • cl
1
2026-03-23 • via Nuitee
S
Stefanie • family_with_children • ar
9
Pros:

wir hatten sogar zwei Badezimmer, was spitze war! Die Mitarbeiter waren super nett und hilfsbereit, wir haben uns richtig wohl gefühlt.
es gab jeden Morgen ein kleines Frühstück, die Aussicht ist super, der Pool auch!!
Ventilator UND Klimaanlage in beiden Zimmern, das ist ein solches Plus!
Alles super sauber und schön.

Cons:

man ist relativ weit im Süden der Insel, zum Zentrum und Playa Norte ist daher das Taxi relativ teuer.
Die Küche könnte ein bisschen mehr ausgestattet sein, kochen kann man da nur schwierig, es gab quasi keine Töpfe, aber man hat mir dann einen geliehen :) Wasserkocher, oder Topf, also irgendwas braucht man schon, um sich zumindest einen Kaffee machen zu können.
Es riecht schon sehr oft nach der Müllverwertungsanlage, die in der Nähe ist. Ich weiß, das ist nicht die Schuld des Hotels, aber es ist doch ein relevanter Punkt, wenn man dort wohnt. Aber sehr gestört hat es auch nicht.

2026-03-18 • via Nuitee
R
richard • couple • ca
1
The first 3 days were uncomfortable until we made a claim to booking.com and then we got moved to a 3rd floor unit. The
Pros:

The ocean view

Cons:

Only the 3rd floor units have the view in the photos. The air conditioners needed repair during our stay. There wasn’t a coffee maker, kettle and microwave in the kitchen. The pots and pans were broken or missing. Repairs were required in both units we stayed in. The unit is further out than we expected and even though we planned to use the bus the bus service was spotty to not available. Taxis from the location are 200 pesos each trip. We ended up renting a golf cart for 5 of the 8 days for 9000. Pesos. The roof tops don’t have any furniture so even though this is the best view there is nothing to sit on so you can enjoy it. The hot tub didn’t have any water in it. There are a lot nicer places to stay on Isla!

2026-03-13 • via Nuitee
T
Tamara • couple • de
3
Ich kann jedem nur von dieser Unterkunft abraten.
Pros:

Die Aussicht ist tatsächlich sehr schön auf das Meer und die ruhige Lage ist auch klasse… das war es dann aber auch schon…

Cons:

Wo soll ich nur anfangen? Die Apartments sind schon sehr verwohnt und verwittert. Bei Problemen wird man nicht ernst genommen. Es wird einfach ein Angestellter geschickt, der sich den Missständen bewusst ist aber auch nichts ausrichten kann. Es beschweren sich wirklich sehr viele Leute und es reisen auch viele vorzeitig ab.

2026-03-10 • via Nuitee
O
Omar Alexander • extended_group • co
10
Excelente
Pros:

Todo

2026-03-06 • via Nuitee
I
Ilaria • extended_group • it
7
Pros:

Sono stati accoglienti e la camera era grande

Cons:

La colazione era molto scarsa e le paste probabilmente del giorno prima

2026-03-05 • via Nuitee
I
Ixo • couple • es
5
2026-03-04 • via Nuitee
C
Camilla • couple • no
9
Greta place, would def come back again
Pros:

Loved the balcony , the calm ambience and everything about the place :) The bed was also good, what is an important thing when on vacay

Cons:

Nothing

2026-03-01 • via Nuitee
K
Kevin • couple • ca
9
Fun, relaxing and comfortable!
Pros:

This was a great boutique hotel! Very private and on the South Island which is quiet with picturesque ocean views. Our room was a King suite with two full baths. There was a daily continental breakfast which was excellent and a great way to start our day. You do require transportation to see and access the entire Island but we knew this before booking this hotel. We purposely wanted to avoid staying in the popular North Beach area due to congestion, noise and partiers. This place was the answer and all of the staff were friendly, accommodating and professional. Highly recommend it!

Cons:

It met and exceeded all of our expectations.

2026-02-27 • via Nuitee
C
Charles • couple • fr
2
Les photos ne sont pas conformes à la réalité!
Pros:

La literie est bonne et le personnel fait de son mieux…

Cons:

La baie vitrée ne fermait pas et il y avait beaucoup de vent, donc beaucoup de bruit. Le pommeau de douche était plein de calcaire, le poubelle était pleine à notre arrivée. Et le petit déjeuner était absolument nul! Autant ne pas en proposer!!!

2026-02-22 • via Nuitee
G
Guna • couple • lv
9
A nice place to stay for a laid back holiday
Pros:

Spacious, clean apartment with a nice view. Decently equipped kitchen - fridge, stove, toaster oven (there are some spices and oil as well). The air conditioning works very well. Free parking in front of the hotel for guests. There's nice breakfast and dinner places right down the street (DeNuccio's, Mayakita). Hotel offers a small complimentary breakfast for the guests as well (coffee, fruit and pastries). A small beach just a short walk away. Great location - quiet, a bit away from all the noises and action. Since the island is not that large, getting around is easy as well - taxis, golf carts and bikes are great options to get to\from the hotel. Nice and welcoming staff.

Cons:

No kettle/microwave in the room - had to warm up water for tea in a pan. The shower in the main bedroom couldn't be used, as the water was spraying everywhere, when turned on. As some other guests are saying - when the wind blows from a certain side, the smell from the wastewater treatment plant is quite strong and there will be no sitting on the terrace. Could use a drying rack on the balcony for swimsuits etc. The wifi is basically non-existent. There's a tv in the room, but as there is no internet, you can't use it anyway.

2026-02-22 • via Nuitee