Elegant Flat Internacional Plaza-Garagem e Piscina

Hotels
8.4 (24 reviews)
981 Al. Santos 981 , Sao Paulo , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Lift / Elevator
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Included parking
Cons:
Cleanliness issues
Room not ready
Malfunctioning amenities

Categories

Cleanliness
6.36
The cleanliness of the environment was criticized due to dirt in several areas, including unused items with odors.
Service
9.33
The staff and host were noted to be supportive and accommodating.
Location
9.37
The location is mentioned as very convenient, being close to major attractions.
Room Quality
7.32
There were concerns about the room not being ready upon arrival and issues with room amenities.
Amenities
8.35
Amenities had some praises for included parking but also noted issues such as a malfunctioning hairdryer.
Value for Money
8.81
Standard quality for this hotel tier.
Food and Beverage
8.86
Standard quality for this hotel tier.
Overall Experience
8.83
The overall sentiment is positive with an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:23

Property Description

Central Location: Situated in the heart of Sao Paulo, our hotel is near major attractions such as MASP Sao Paulo and Sao Paulo Metropolitan Cathedral. Explore the city with ease from our convenient location.

Modern Amenities: Enjoy a comfortable stay with our well-equipped rooms, featuring a kitchen with a fridge, microwave, and stovetop. Perfect for those looking for a home away from home experience.

Relax and Unwind: Take a leisurely dip in our on-site pool or grab a refreshing drink at the bar. Our attentive staff are on hand to ensure you have a pleasant stay.

Experience luxury and convenience at Elegant Flat Internacional Plaza-Garagem e Piscina. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 6.36
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
E
Eneas • couple • br
7
2026-03-23 • via Nuitee
A
Antonio • solo_traveller • br
10
2026-03-03 • via Nuitee
M
Manuela • couple • br
10
2026-01-31 • via Nuitee
A
Artur • couple • br
1
PROPAGANDA ENGANOSA
Pros:

Da vista do quarto

Cons:

CUIDADO NÃO CAIAM NESSA ARMADILHA - Decepção na recepção, na limpeza, nas informações NÂO prestadas e do serviço em geral.
entrei no site Booking e fiz a reserva no Hotel, porém, ao chegar na portaria fui informado que minha reserva era por outra empresa no condomínio e não no hotel.
O serviço de quarto não existia, o número informado para contato não atende nem telefone, whatsApp ou e-mail.
Fizeram um limpeza no quarto na primeira diária e levaram as toalhas, o Hotel informou que não podia fazer a reposição. Importante OS FUNCIONÁRIO DO HOTEL A TODO MOMENTO FAZIAM QUESTÃO DE FRIZAR QUE NÃO ESTAVAMO NO HOTEL E SIM NO CONDOMÍNIO. O número informado para atendimento não respondia. RESUMO tive que COMPRAR TOALHA para usar durante as diárias.
CUIDADO, NÃO CAIAM NESSA ARMADILHA.

2026-01-27 • via Nuitee
D
DULA • couple • br
1
Pros:

Nada

Cons:

O locatário já tinha alugado e não fechou no site, foi muito constrangedor pra.mim e minha namorada e ainda aguardo reembolso no cartão.

2026-01-14 • via Nuitee
G
Gustavo • solo_traveller • br
10
Muito boa.
Pros:

Localização excelente.

2026-01-05 • via Nuitee
A
Alexandra • couple • ro
10
2026-01-05 • via Nuitee
J
Joséluiz88 • couple • br
5
Boa estadia
Pros:

Gostei muito da localização e do atendimento dos funcionários do hotel, as instalações do hotel também são muito boas.

Cons:

O quarto não tinha papel higiênico, tinha um vazamento de água no lavatório do banheiro, o contato com o proprietário foi impossível, nunca respondia as mensagens, quando chegamos no hotel ele nao tinha deixado avisado que iríamos chegar, mas o ótimo atendimento do hotel nos ajudou

2025-12-23 • via Nuitee
E
Edison • couple • br
10
Show
Pros:

Tudo

2025-12-21 • via Nuitee
R
Rosana • family_with_children • br
9
Pros:

Muito perto da Paulista. Segurança ótima. Muito Confortável . O pessoal do hotel muito solícito. Nosso anfitrião organizou tudo, nós deixando Confortáveis. Foi excelente.

Cons:

Uma quadra da Paulista

2025-12-05 • via Nuitee
R
Rodrigo Antônio Nogueira • couple • br
3
Pros:

Do estacionamento ser incluso!!!

Cons:

Recepção despreparada com cama desarrumada!!!
Internet ruim é sem contato nenhum com a adm !!!

2025-11-26 • via Nuitee
D
Diego • couple • ar
9
Gran lugar en Sao Paulo
Pros:

La ubicación

Cons:

No tuve respuesta cuando necesite servicios

2025-11-12 • via Nuitee
M
Marcos Ibanhe • solo_traveller • br
5
Pros:

Localização e atendimento da recepção foi fantástico.

Cons:

Não gostei da limpeza dos ambientes. Sujeira nos armários, talheres e utensílios de cozinha. Muita poeira no chão, sob a cama, cobertores usados com odores. Não possuia detergente, sacos de lixo, itens de higiene adequados.

2025-10-29 • via Nuitee
C
Caue • couple • br
10
Voltaria com certeza !
Pros:

Localização

Cons:

O secador de cabelo não estava funcionando… Parecia q estava travado.

2025-10-03 • via Nuitee
A
Ana • couple • co
10
2025-09-09 • via Nuitee
M
Maryam • couple • us
3
The host doesn't respond even when there are serious issues. I don't recommend booking with him.
Pros:

The location and the staff

Cons:

The host did not respond at all. The room was not ready when we arrived. The host did not provide proper information. Please see the attached image which I took upon arriving.

2025-08-25 • via Nuitee
O
Olimpio • couple • br
9
2025-07-28 • via Nuitee
R
Roseneide C Ferraz • couple • br
10
2025-07-05 • via Nuitee
D
Daniel • review category business travellers • ae
9
Superb
2025-02-13 • via Nuitee
B
Bogdan • group • gb
10
Exceptional
2025-01-28 • via Nuitee