Maro Hotel & Apartment

Hotels
7.4 (94 reviews)
3 Phạm Văn Đồng , Nha Trang , vn

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Issues with cleanliness
Service quality inconsistent

Categories

Cleanliness
7.04
Multiple mentions of cleanliness issues and pests in rooms.
Service
8.01
Service was reported as mediocre, but some guests appreciated the staff.
Location
8.55
Convenient location with shops and beach access.
Room Quality
7.5
Inconsistencies in room quality and issues with amenities.
Amenities
6.53
Limited amenities such as no breakfast, pool, or gym.
Value for Money
7.49
Guests feel it's not worth the price paid.
Food and Beverage
5.54
No food options available, and breakfast was not provided.
Overall Experience
8.51
Overall, guests had a decent experience but highlighted significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:49

Property Description

Luxurious Accommodation
Indulge in spacious rooms with private bathrooms and stunning city views. Some rooms even feature balconies for a touch of elegance.

Convenient Amenities
Enjoy a range of services including a 24-hour front desk, room service, and free WiFi throughout the property. Make use of the ATM and concierge service for added convenience.

Delicious Dining Options
Start your day with a sumptuous buffet, à la carte, or Asian breakfast at our restaurant. Savor delectable meals without leaving the comfort of the hotel.

To experience luxury and convenience in Nha Trang, book your stay at Maro nhatrang beach hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.4
Based on 94 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 7.5
Amenities: 6.53
Value for Money: 7.49
Food and Beverage: 5.54
Overall Experience: 8.51
H
Hong Chau Long • solo_traveller • vn
4
Dịch vụ rất tệ
Pros:

Xung quanh nhiều tiện nghi

Cons:

Khi tôi nhận phòng đã thấy trong phòng tắm chảy nước, báo với nhân viên xử lý, bạn nói chiều sẽ có người qua kiểm tra - không thấy ai cả. Mỗi buổi sáng tôi gọi lên lễ tân báo xử lý vậy mà cho tới ngày thứ 3 tôi ở vẫn không xử lý cho tôi, còn nói là để xử lý chuyện đó cần có thời gian nhưng không thể vì tôi đang ở… Vậy mà cũng không đổi phòng khác cho tôi… sau đó còn đổ thừa tôi làm đổ nước chứ không phải phòng có vấn đề.. cho tới khi tôi không chịu được nữa vừa gọi vừa nhắn phàn nàn hơn 5 cuộc gọi và 1 đống tin nhắn, mới có người phản ứng lại và tới xem, xong chuyển tôi qua phòng khác

2026-03-27 • via Nuitee
Алексеева • couple • vn
9
2026-03-17 • via Nuitee
I
Ivan Dmitriev • family_with_children • ru
8
Pros:

Расположение у моря вышел и пляж. Много магазинов и ресторанов.

Cons:

Был сломан телевизор, просили поменять не заменили. Была сломанная вешалка в ванной просили починить в итоге починил сам. Уборка была по собственному запросу.

2026-03-12 • via Nuitee
I
Inga • family_with_children • ru
7
Pros:

Хорошее расположение

Cons:

Проблемы с сантехникой

2026-03-11 • via Nuitee
A
Artem • solo_traveller • ru
8
2026-03-09 • via Nuitee
S
Striupas • couple • lt
9
2026-02-10 • via Nuitee
V
Vule ThuOanh • family_with_children • vn
8
2025-10-03 • via Nuitee
Đức • solo_traveller • vn
10
Pros:

Phòng ngăn nắp gọn gàng. Hơn cả mong đợi. Sẽ sớm trở lại nơi này!

2025-09-28 • via Nuitee
E
Evgeny • family_with_children • il
10
2025-09-16 • via Nuitee
• family_with_children • vn
5
Tạm ổn, vì gđ chúng tôi k đòi hỏi quá khắt khe nhưng k xứng tầm với giá tiền bỏ ra
Pros:

Vị trí thuận tiện, ra biển gần, xưng quanh nhiều cửa hàng

Cons:

Là căn hộ cho thuê nên không có vệ sinh phòng hàng ngày, k có nước uống, giấy vệ sinh, cống toilet bốc mùi hôi, các thiết bị không được vệ sinh sạch sẽ, chăn, grap, nệm rẻ tiền và cũ kỹ

2025-09-03 • via Nuitee
L
Lê • couple • vn
6
2025-08-30 • via Nuitee
T
THUY PHUONG • family_with_children • vn
8
2025-08-28 • via Nuitee
T
Trương Toàn • solo_traveller • vn
1
Cons:

Không xuất được VAT

2025-08-26 • via Nuitee
V
Vladlena • couple • vn
10
Pros:

Обожаю этот отель.
За его расположение и цену.
Прекрасный персонал и классный вид на море ❤️❤️❤️🙏🏽

2025-08-25 • via Nuitee
N
NIKITA • couple • ru
8
2025-08-24 • via Nuitee
B
BEKZHAN • family_with_children • kg
5
Cons:

there was no towel in the room, after asking they said they would find one tomorrow and brought an old small towel for two adults

2025-08-20 • via Nuitee
S
Sarbona • family_with_children • ru
1
Pros:

Большая кровать

Cons:

Я оставил в номере 70 долларов 40 из них пропало , персонал не проявил никакого внимания к этой проблеме , просто снял с себя ответственность

2025-08-15 • via Nuitee
V
vo an • family_with_children • vn
9
Pros:

Sạch

2025-08-15 • via Nuitee
S
STEVE • solo_traveller • gb
1
They have a thief
Pros:

Good location

Cons:

There were cockroaches everyday mainly in the bathroom the staff didn't speak much English, when I moved into there studio apartment I took a video of some money from Cambodia i deliberately put in the desk draw today before leaving I went to get that money and some of it was missing, now it may of only been the same as a few dollars but still money was stolen at some point and the manager just came up with lots of excuses such as the video was taken 3 weeks prior to the theft and it wasn't her staff did I lose the money etc, so my advice is dont stay here and if you do dont leave any money or anything of value in the room because there is most definitely a thief among there staff.
The amount of money is insufficient the fact they have a thief and are not prepared to deal with the issue is extremely bad.

2025-08-14 • via Nuitee
E
Eirik • couple • no
1
2025-08-13 • via Nuitee