Grand Line Hotel Semporna

Hotels
6.2 (50 reviews)
Lot 3, block D, Bangunan Sedco, Semporna , Semporna , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Soundproof rooms
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Cons:
Worst booking management
Safety concerns

Categories

Cleanliness
6.03
The room was quite clean and tidy.
Service
7
Staff was friendly and helpful but had issues with counter staff rudeness.
Location
5.54
The hotel is not safe; there is a broken gate allowing easy access.
Room Quality
6.49
Room was equipped with a television for streaming services.
Amenities
6.02
No water in the bathroom.
Value for Money
6.48
Value is questionable given safety concerns.
Food and Beverage
6.03
Not mentioned; standard quality for this hotel tier.
Overall Experience
6
Overall experience marred by booking management and safety issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 08:16

Property Description

Luxurious Rooms with Modern Amenities
Indulge in our well-appointed rooms with free WiFi and air conditioning, ensuring a comfortable stay in Semporna.

Family-Friendly Accommodation
Traveling with loved ones? Our hotel offers spacious family rooms to accommodate all your needs.

Multilingual and Helpful Staff
Our reception staff fluent in English and Malay are ready to assist you with any inquiries and provide local tips.

Book your stay at Grand Line Hotel Semporna for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.2
Based on 50 reviews
Cleanliness: 6.03
Service: 7
Location: 5.54
Room Quality: 6.49
Amenities: 6.02
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 6
D
Danielle • couple • au
2
Worst stay I’ve ever experienced
Pros:

There was a place to sleep, that was about all.

Cons:

Bathroom ceiling so mouldy and crumbled that mushrooms were growing from the ceiling! I have stayed in some budget hotels before and don’t really ask/expect much, but this was a serious health issue…
Leaky bum gun.
Bed was uncomfortable.
Window into room was frosted but didn’t have a curtain so light on outside all night came through window.
Situated in room right next to reception with people coming and going all night, no consideration for other guests, not able to sleep.

2026-01-02 • via Nuitee
M
Mohammad • solo_traveller • my
7
2025-11-11 • via Nuitee
J
Junaidi • extended_group • my
3
Pros:

Nothing

Cons:

The worst booking management I've ever used online booking. 8 rooms booked on agoda only 4 rooms have this hotel's booking system. No water in the bathroom and the worst counter staff and rudeness to customers during the check out process.

2025-10-30 • via Nuitee
J
Jick Ooi • solo_traveller • my
5
2025-10-20 • via Nuitee
S
Sufri • family_with_children • my
2
2025-09-20 • via Nuitee
M
michele • couple • be
5
Looks good but feels unsafe.
Pros:

The room was quite clean, tidy and equipped. There was a television where you could watch streaming services, with your own subscription. The staff was friendly and helpful.

Cons:

The hotel is not safe at all. There is a broken gate at the back, loosely locked with a chain. After that, anyone could crawl in and get to the rooms, since the entrance door at our floor was broken. Also, at our floor there was a dodgy corridor where I'm not sure what was happening. Lastly, our corridor was very noisy in the night with a water pump going on all the time, and there was an internal window facing the corridor with the lights on all night. So, very hard to sleep without a night mask and ear plugs. I don't recommend staying here.

2025-09-18 • via Nuitee
B
bomin • couple • cn
3
2025-08-03 • via Nuitee
F
Fifi • young couple • my
3
Nothing
Pros:

Nothing

Cons:

Water shower not working. Water pressure too slow.

2025-05-12 • via Nuitee
A
Abdul • young couple • my
5
Passable
2025-04-13 • via Nuitee
D
Dominique • family with young children • us
1
Bad
Pros:

Nothing

Cons:

The room was horrible. Smells.

2025-03-22 • via Nuitee
N
Nunsi • with friends • my
10
Exceptional
2025-03-06 • via Nuitee
N
Nunsi • with friends • my
10
Exceptional
2025-03-06 • via Nuitee
S
Sitijane • solo traveller • my
6
Pleasant
2025-03-01 • via Nuitee
M
Masri • with friends • my
7
Good
Pros:

Good

Cons:

Smell not good in the area line room

2025-02-20 • via Nuitee
H
Hassan • young couple • my
3
Poor
2025-02-15 • via Nuitee
L
Lindanye • family with young children • my
7
A layover place before Island
Pros:

Very near to Bas Station and a walking distance to the jetty..everything was in working condition and value for money.

2025-02-05 • via Nuitee
A
Aqussh • young couple • my
1
Bad
2025-02-05 • via Nuitee
M
M.sarip • young couple • my
8
Very good
2025-01-27 • via Nuitee
M
Martin • review category business travellers • my
10
Value to stay
Pros:

Value for stay

2025-01-26 • via Nuitee
N
Nurhafidzah • family with young children • my
5
Bolehla..
Pros:

I like it because it is cheap and available when I need it at that moment

Cons:

Quite dirty. There was a cockroach inside the toilet. There were noisy noises on the ceiling, I believe there were rats. And the smell of the room was unacceptable. The water pressure also slow.

2025-01-24 • via Nuitee