The Southern Hotel Surabaya

Hotels
8.1 (90 reviews)
Jl. Raya Jemursari No. 110 , Surabaya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Best breakfast ever
Friendly service
Cons:
Location disturbances
Shower and air conditioning issues

Categories

Cleanliness
7.15
The shower was not properly secured, indicating issues with maintenance.
Service
8.65
Friendly service was noted, which is typical for this hotel tier.
Location
7.65
Location was mentioned as a drawback due to disturbances from students on the hallways.
Room Quality
7.65
Issues with air conditioning and shower but received a new room after delay.
Amenities
8.15
The swimming pool is aesthetically pleasing but lacks sitting space.
Value for Money
8.15
Standard quality for this hotel tier.
Food and Beverage
9.15
Best breakfast ever, indicating high quality.
Overall Experience
8.25
Mixed experiences but overall decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:32

Property Description

Rooftop Pool and 24-Hour Front Desk
Enjoy a relaxing stay at The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari with a rooftop pool offering stunning views and convenient 24-hour front desk service.

Modern Amenities and Services
Experience comfort in our contemporary air-conditioned rooms equipped with a flat-screen TV, personal safe, and free WiFi. Benefit from services like daily housekeeping, gym access, and meeting rooms.

Dining Options and Nearby Attractions
Indulge in international cuisine at Restaurant or unwind with drinks at Lobby Lounge and Woot Pool Lounge. Explore nearby attractions such as Galaxy Mall and Tunjungan Plaza for a memorable stay.

Book your stay now at The Southern Hotel Surabaya for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 90 reviews
Cleanliness: 7.15
Service: 8.65
Location: 7.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.25
L
Lestari • family_with_children • id
8
It was good experience to stay in southern hotel with my baby
Pros:

It's tasty

Cons:

Nothing

2026-02-09 • via Nuitee
L
Lidia • couple • pr
9
Pros:

Best breakfast ever

Cons:

Location

2025-11-21 • via Nuitee
E
Evan • solo_traveller • ca
10
2025-10-19 • via Nuitee
L
Liesbeth • family_with_children • nl
6
Net hotel met vriendelijke bediening, heeft wel een renovatie nodig.
Pros:

Net hotel met vriendelijke bediening. Ontbijt was erg Aziatisch gericht, weinig westers.

Cons:

De douche kwam letterlijk van de muur afzetten en de airco deed het niet goed. Na een uur wachten (er moest eerst iemand van de technische dienst komen) kregen we een nieuwe kamer. Op de gang veel scholieren die hotelkamers huren om eindexamen te vieren. Alle kamerdeuren staan open en ze liepen continue over de gang heen.
Het zwembad is op de 3e verdieping en ziet er mooi uit. Weinig ruimte om er lekker te zitten of te zonnen.

2025-08-24 • via Nuitee
B
Bas • family_with_children • nl
6
2025-08-03 • via Nuitee
L
Lisa • couple • de
8
2025-07-26 • via Nuitee
L
Leon • family_with_children • nl
7
2025-07-23 • via Nuitee
F
Frederic • family_with_children • fr
8
2025-07-11 • via Nuitee
F
Febrianto • family with young children • id
7
Good
2024-11-18 • via Nuitee
J
Jim • group • gb
3
Since the Ibis Styles became the Southern Hotel it has really gone downhill. I will not go there aga
Cons:

The restaurant was terrible. Slow service and inedible food. The menu pretended to do Western style dishes but they were awful. The staff spoke very poor English and ignored our complaints.

2024-11-15 • via Nuitee
L
Lukas • family with young children • de
8
Very good
Pros:

The room was very clean

2024-10-27 • via Nuitee
T
Tamla • young couple • nz
7
Great for a short stay!
Pros:

Exactly what we need for one night before flying out, comfortable bed, breakfast, there is a pool & tiny gym.

Cons:

It does have a corporate hotel feel, but that was ok.
No towels by the pool area.

2024-10-23 • via Nuitee
W
Wah • young couple • my
7
Good
2024-10-21 • via Nuitee
L
Liza • review category business travellers • ca
10
Exceptional
2024-10-17 • via Nuitee
U
Untung • review category business travellers • id
10
Exceptional
2024-09-27 • via Nuitee
C
Colas • solo traveller • gb
5
Disgusting, avoid.
Pros:

Nice facilities

Cons:

The whole place is disgusting. Everything, everywhere. Had to ask for bed sheets to be changed, found some hairs, bathroom absolutely awful.

2024-09-08 • via Nuitee
A
Arieri22 • family with young children • id
8
Not bad
Pros:

Cleanliness

Cons:

Very small parking lot, no seating in the lobby

2024-09-03 • via Nuitee
I
Itay • family with young children • pt
6
Pleasant
Pros:

The rooms are great with great service

Cons:

There is an extra cost to anything. The meals are very expensive and not so good, and the laundry is absurdly expensive.

2024-08-22 • via Nuitee
R
Ruben • young couple • be
9
Clean
Pros:

It was a very clean and friendly hotel we really enjoyed our night here.

Cons:

The gym was for us personally a bit to small.

2024-07-26 • via Nuitee
D
Dobroslav • young couple • gb
9
Great for an early flight
Pros:

Excellent value for money. Clean and luxurious with great facilities. Good restaurant and surprisingly delicious coffee from the bar. We stayed there to be close the airport, definitely worth going a bit further and staying at the airport hotel. Only 15 min taxi which reception helped book.

2024-07-14 • via Nuitee