Doubletree By Hilton Chengdu Xinglong Lake

Hotels
•
Doubletree by Hilton
9.8 (12 reviews)
388 Jingrong Road, Xinglong Street, Tianfu New Dis , Chengdu , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Concierge service
ATM/banking
Front desk (limited hours)
Express check-in
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Beautiful views
Good food
Cons:
Limited location
Check-in issues

Categories

Cleanliness
9.85
The rooms were kept very clean, contributing to a pleasant stay.
Service
10
Staff was super friendly and helpful, particularly Yvonne from the restaurant.
Location
8.85
The location is quite remote, so amenities are limited.
Room Quality
10
The rooms were spacious, modern, and comfortable with a lovely view.
Amenities
9.85
Good facilities and well-maintained areas contributed positively.
Value for Money
9.85
The experience and facilities make it worth the price.
Food and Beverage
10
The chef provided excellent meals that were well appreciated.
Overall Experience
10
An amazing stay that exceeded expectations with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:29

Property Description

Experience luxury and comfort at Doubletree By Hilton Chengdu Xinglong Lake.
Modern Rooms: Enjoy stylish rooms with flat-screen TVs and balconies.
Dining Options: Indulge in culinary delights at the on-site restaurant and bar.
Convenient Location: Explore nearby attractions like Kuanzhai Ancient Street and Du Fu Thatched Cottage.

Book now for an unforgettable stay at Doubletree By Hilton Chengdu Xinglong Lake.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.8
Based on 12 reviews
Cleanliness: 9.85
Service: 10
Location: 8.85
Room Quality: 10
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
A
ANNA-MARIA • couple • ru
10
2026-03-08 • via Nuitee
雯琳 • couple • tw
10
2026-03-07 • via Nuitee
L
Lucie • extended_group • cz
10
2026-01-19 • via Nuitee
Айнабеков • extended_group • ro
9
2025-12-04 • via Nuitee
T
Teannaki Tongaua • extended_group • ki
10
I really enjoy my stay. It is a very nice hotel to stay with.
Pros:

The room is spacious enough to comfortably fit your luggage, and there's a cozy spot for work as well. It's kept very clean, and you can enjoy a lovely view outside.

Cons:

The location is quite remote, so amenities like shops and restaurants are limited. There are a few options, but you'll need to walk 400 meters or more to reach them. It might be a good idea to plan ahead to ensure you have everything you need nearby.

2025-11-19 • via Nuitee
Y
Yanlai • family_with_children • de
9
2025-10-20 • via Nuitee
N
Nynke • family_with_children • nl
9
Pros:

Hotel,personeel en de kamer waren fantastisch! Nieuw hotel. Kamer werd elke dag schoongemaakt. Aan het meer, uitzicht was fantastisch. Personeel was ook super vriendelijk en behulpzaam. Vooral.Yvonne van het restaurant was super behulpzaam en ontzettend lief voor onze kinderen. Zou zo weer teruggaan!

2025-10-14 • via Nuitee
M
Mark • solo_traveller • nl
9
2025-08-17 • via Nuitee
D
Dominique
10
Pros:

I love how friendly & helpful everyone was.

2025-08-16 • via Nuitee
L
Leila • couple • nl
10
I wish every hotel had these standards!
Pros:

I wish every hotel had these standards! Clean modern and very comfortable. Good restaurants perfect clean rooms, good facilities!

2025-08-15 • via Nuitee
L
Leila • couple • nl
10
Clean, modern and luxurious hotel!
Pros:

We stayed in the deluxe suite, the room felt like a luxury apartment with a beautiful terrace and lake view. It was clean and very comfortable. The hotel managers made sure our stay was perfect. The chef cook is amazing! We stayed 5 days and after each day of exploring chengdu it was a warm and relaxing homecoming. Big compliments!

2025-08-15 • via Nuitee
Z
Zsolt • family_with_children • hu
10
Pros:

Segítőkész a személyzet, nagyon kedvesek.

Cons:

Nem volt ilyen.

2025-08-13 • via Nuitee
C
Cengiz • review category business travellers • tr
9
Superb
Pros:

The facility is quite new and fantastic — super clean, well-organized, and overall very comfortable. Everything felt neat and well-maintained, creating a pleasant experience.I experienced some difficulty during check-in. I was asked to pay a deposit that was actually higher than the nightly rate, which had not been mentioned on Booking.com. Additionally, resolving the issue required using Google Translate (English to Chinese), which made the process a bit stressful.

Cons:

experienced some difficulty during check-in. I was asked to pay a deposit that was actually higher than the nightly rate, which had not been mentioned on Booking.com. Additionally, resolving the issue required using Google Translate (English to Chinese), which made the process a bit stressful.
Fortunately, after some discussion, my check-in was completed without paying the deposit.

2025-07-18 • via Nuitee
J
Jason • review category business travellers • nz
10
A true 5 star hotel with brand new facilities including nice Gym. Hotel staff are super friendly and professional
Pros:

.

2025-04-25 • via Nuitee