Guided Hospitality - Luxury Accommodations

Hotels
8.6 (148 reviews)
5 Banana Island Road , Lagos , ng

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Attentive Staff
Good Food Quality
Cons:
Hidden Fees
Poor Housekeeping

Categories

Cleanliness
7.93
Housekeeping was not maintained properly during the stay.
Service
9.4
Staff were reported as polite and attentive, particularly Godwin, who received high praise.
Location
8.94
Location was described as peaceful with good neighbours.
Room Quality
8.89
Room was fine and spacious, meeting standard expectations.
Amenities
8.42
Amenities like the pool and Netflix were positively noted.
Value for Money
7.38
Issues with hidden fees and unexpected charges negatively impacted perceived value.
Food and Beverage
8.93
Food was well presented and tasty, with positive comments on the chef's offerings.
Overall Experience
8.9
Overall experience was affected by operational issues, but moments of exceptional service stood out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:31

Property Description

Luxurious Accommodations with Top-Notch Amenities

Outdoor Swimming Pool and Restaurant
Indulge in a refreshing dip in our outdoor swimming pool or savor delicious African and American dishes at our on-site restaurant.

Comfortable Rooms with Modern Facilities
Relax in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bed linens. Enjoy a good night's sleep in our comfortable accommodations.

Convenient Location and Exceptional Service
Located just 5.5 km from Ikoyi Golf Course, our 5-star hotel offers easy access to nearby attractions. Our friendly staff is always ready to assist you during your stay.

Book your stay at Guided Hospitality - Luxury Accommodations for a truly unforgettable experience in Lagos!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 148 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 8.9
S
Sylvester • solo_traveller • us
10
Pros:

Staff (Dominic) was very helpful. Security was excellent.

2026-02-14 • via Nuitee
M
Moustapha • solo_traveller • fr
9
Perfect, will come back for sure !
Pros:

The property is very nice and clean. The staff very helpful and respectful.

2026-02-14 • via Nuitee
A
Ajia Taofeeq • solo_traveller • ie
8
2026-02-13 • via Nuitee
A
Ajia Taofeeq • solo_traveller • ie
8
2026-02-13 • via Nuitee
A
Ajia Taofeeq • solo_traveller • ie
8
2026-02-13 • via Nuitee
D
Davidson • couple • ng
3
Disappointing
Pros:

Location

Cons:

The food provided by the hotel was cold. Clean towels were NOT provided during our visit. The bathroom needs repairs and a fresh coat of paint. No microwave was included in the room. False advertisement, we booked a lagoon view and was given a pool view.

2026-01-19 • via Nuitee
I
Inioluwa • couple • ng
10
2026-01-15 • via Nuitee
C
Chiagozie • solo_traveller • ng
9
Awesome!!!
Pros:

I love how hospitable the staff are. They deserve 110%. They made my stay a wonderful one. The breakfast was good too.

Cons:

The washroom to be honest. Shower gel, shower cap and hand towel was not provided and they should work towards changing their towels. Besides this, every other thing is superb.

2026-01-15 • via Nuitee
B
Billy • solo_traveller • cd
9
2026-01-05 • via Nuitee
J
Jessica • couple • ng
7
Pros:

The environment

Cons:

The small space

2025-12-25 • via Nuitee
I
Iyanuoluwa • couple • ng
7
2025-12-21 • via Nuitee
O
Oladoyin • couple • ng
10
Jaja Maraji
Pros:

I love the whole experience

Cons:

I didn't meet anytime I don't like totally remarkable experience thank you so much

2025-12-17 • via Nuitee
O
Olanrewaju • solo_traveller • ng
5
Pros:

Quietness

Cons:

Coloured towels

2025-12-12 • via Nuitee
A
Abdullahi • couple • gh
10
2025-12-12 • via Nuitee
O
ola • couple • gb
9
The stay was an extraordinary pleasure in Nigeria for the very first time, I can say you have your customers first servi
Pros:

The serenity and beauty of the environment. The excellent customer service especially Godwin and the team

Cons:

Attending to request and providing service even till 3am in the morning. Super guys !!!

2025-12-08 • via Nuitee
M
Michael • couple • dk
4
The hotel is fine, but they are sneaky with money and keep the deposit even if you do nothing wrong
Pros:

The room was fine and Netflix on the TV was a welcome bonus. The pool was good, and food was nice and well presented. The staff were OK, Godwin - who is the main worker at the hotel was attentive.

Cons:

The breakfast was very confusing, even if there are two people on the booking only one gets breakfast and they still have to pay. This was only explained afterwards. To put it simply - breakfast is not included, plus there are also a lot of hidden fees.

Our invoice at the end of our stay was the most confusing financial document I have ever seen. It was also full of mistakes. This took a very long time for them to understand and change.

Finally, they charge a deposit for the room in case anything gets damaged. We left our room in good condition, the same condition we found it it in. We never received the money back. This is stealing.

Overall, while the stay was nice and Godwin is an attentive hotel staff worker, I would not recommend staying here.

2025-12-02 • via Nuitee
A
anna maria • couple • it
8
2025-11-25 • via Nuitee
Z
Zahra • solo_traveller • gh
1
Pros:

I really wish I could rate this higher because the staff who attended to me personally were wonderful. Godwin was excellent. Very polite, fast, very attentive, and made sure I had everything I asked for. The chef’s food was also very impressive, both in taste and presentation. So this review is not about them.

Cons:

Unfortunately, the issues came from the way Guided Hospitality operates as a company:
• Unexpected charges: Even after I clearly messaged that I was paying cash, I received bank alerts showing attempts to charge my card. After paying cash in full, there was still an additional £50 attempt that I wasn’t informed about. I had to contact the bank so the card can’t be charged and guided hospitality wouldn’t have informed me had I not brought it up. There were also several fees that weren’t disclosed upfront, including a caution fee.
• Lack of communication with security: The security guards will not allow anyone in without a phone call, yet Guided Hospitality does not provide their number at check-in. I arrived from abroad without a Nigerian SIM card, messaged ahead to explain that, and still wasn’t allowed entry at first. On another day an Uber driver came and they refused to let him in or even speak to me on the phone. I had to drag my luggage to the gate myself. This could easily be avoided if proper communication existed.
• Very poor management: During my extended stay, I repeatedly asked for an updated invoice and never received it. When I needed to check out at 4 a.m., the manager suddenly insisted on extra charges and was extremely dismissive when I tried to clarify. His own staff had not informed him of anything, yet he still insisted I pay.
• No housekeeping unless you beg for it: I stayed for two weeks and housekeeping never came once until I started chasing. The bathroom particularly was not maintained properly.

It’s a shame, because the house itself is peaceful, and my neighbours were great. With better management and transparency, this could easily be a 5-star stay. But until the operational issues are fixed, I cannot recommend it.

2025-11-23 • via Nuitee
M
Maureen • family_with_children • nl
8
Pros:

Spacious

Cons:

Drinks 🍷 prices

2025-11-21 • via Nuitee
P
Predrag • solo_traveller • rs
7
2025-11-18 • via Nuitee