ECHO Suites Extended Stay by Wyndham Indianapolis AmeriPlex

Hotels
7.5 (126 reviews)
5831 Alta Lake Drive , Indianapolis , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient airport location
Good value for money
Some staff praised (e.g., Ms. Pam, friendly reception)
Clean fridges/beds/bathrooms reported by several guests
Elevator and dollies for luggage
Cons:
Significant cleanliness issues reported (bed lice/bugs, blood, poop remnants, dirty hallways)
Inconsistent service (rude front desk/manager in some cases)
Flaky Wi‑Fi
No breakfast/pool for some guests; limited food & beverage
Inconsistent room quality (poor pillows, mediocre showers, infrequent cleaning for some)

Categories

Cleanliness
4.5
Strongly mixed to negative: several reviews report filthy conditions (bed lice/blood, poop remnants, dirty bathrooms, trash in hallways), though a number of guests praised clean fridges, bathrooms and beds. Overall cleanliness is a key concern.
Service
8.5
Mixed but often positive: multiple guests praised specific staff (e.g., Ms. Pam, friendly reception), while others reported rude front desk behavior and a manager who refused entry. Overall service shows helpful individuals despite some notable lapses.
Location
10
Consistently praised for airport proximity and convenient location (explicitly cited as a primary need by guests and recommended for truck drivers), making it a strong point for travelers.
Room Quality
6
Mixed: some rooms were described as clean and comfortable, but others had major issues (evidence of pests, poor pillows, mediocre showers). Quality appears inconsistent across rooms.
Amenities
7
Mixed amenities: positives include elevators and dollies and basic comforts; negatives include flaky Wi‑Fi, lack of pool/breakfast for some guests, and missing small items (towels/kleenex). Functional but limited.
Value for Money
9.5
Frequently noted as good value: several guests called it 'great value' or 'well worth the price,' especially given the convenient airport location, making value perception high among many reviewers.
Food and Beverage
5
Below average: multiple notes of no breakfast available and only 'okay' coffee; food/beverage offerings are limited or absent for several guests.
Overall Experience
9.5
Varied guest experiences: while some stays were described as 'terrible' with serious cleanliness concerns, others were 'wonderful' or 'exceptional' (noting service, location and value). Many guests found the hotel met their immediate needs (airport access/value), which lifts overall impressions for a large subset of reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Convenient Location: Strategically positioned near popular attractions like Lucas Oil Stadium, Indianapolis Motor Speedway, and Indiana Convention Center.

Comfortable Rooms: Enjoy air-conditioned rooms with private bathrooms and desks for a relaxing stay.

Helpful Reception: Count on our friendly reception staff to provide valuable information and assistance throughout your stay.

Book your stay at ECHO Suites Extended Stay by Wyndham Indianapolis AmeriPlex for a fulfilling experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 126 reviews
Cleanliness: 4.5
Service: 8.5
Location: 10
Room Quality: 6
Amenities: 7
Value for Money: 9.5
Food and Beverage: 5
Overall Experience: 9.5
J
Jerry • couple • us
10
2026-11-03 • via Nuitee
M
Mark • couple • us
7
2026-10-26 • via Nuitee
W
Williams • couple • us
10
Comfy and relatively painless!
Pros:

The clean fridge, bathroom, and beds! I didn't have to worry about anything being left uncleaned by staff or any bedbugs that might've been hiding. I also appreciate the elevator and dollies for carrying up large heavy items.

Cons:

The wi-fi can be a bit wishy washy. Sometimes you're connected, sometimes you'll be disconnected in the middle of the day or upon coming back to the room. Of course though, sometimes internet problems are unavoidable.

2026-10-25 • via Nuitee
Y
Yessy • couple • us
9
2026-10-25 • via Nuitee
T
Tinika • solo_traveller • us
8
2026-10-24 • via Nuitee
A
Alexis • couple • us
8
2026-10-16 • via Nuitee
D
Desiree • couple • us
1
Terrible
Pros:

Nothing! It was filthy smelled
Like animals. The elevators were so nasty. The front desk person was rude and not friendly. I would never recommend this place they lied in the reviews.

Cons:

Nothing!!!!!!!!

2026-10-14 • via Nuitee
P
Pam • solo_traveller • us
1
Pros:

The elevator hallways to room had garbage on floor, dirty. Room had poop remnant in toilet, I flushed it and it overflowed so I left

2026-09-19 • via Nuitee
M
Michelle • family_with_children • us
10
It was wonderful wish I could have stayed longer
Pros:

Didn't really eat breakfast but the coffee was okay. My daughter and myself mainly had our own stuff

Cons:

There wasn't anything I didnt like about the hotel it was actually really nice I just didnt want to leave

2026-09-16 • via Nuitee
R
Rodríguez Sánchez • couple • us
10
Le recomiendo a cualquier camionero que sea de otro estado y trabaja aquí en el estado de Indianapolis que puede rentar
Pros:

Súper limpio y cómodo

2026-09-14 • via Nuitee
R
Royal • solo_traveller • us
10
2026-09-03 • via Nuitee
A
Ann • couple • us
6
Met our immediate needs for early airport access but not a place we'd stay at for comfort / fun.
Pros:

Location near airport was primary need

Cons:

A little impersonal; staff was helpful but the whole environment seems very bare bones and impersonal. Maybe this is the European feel...but not something I like. Front desk limited hours, etc.

2026-08-24 • via Nuitee
N
Nobuyoshi • solo_traveller • us
8
これからも必ず使う
Pros:

１）ロケーションが良かった
２）清潔で快適だった
３）部屋もホテル室内も広くて快適だった

Cons:

１）クリネックスとFaceタオルが無かった

2026-08-24 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-08-18 • via Nuitee
D
Danyell • family_with_children • us
10
My stay was exceptional and the staff were great especially Ms Pam she was amazing
Cons:

There was no breakfast or pool my

2026-08-16 • via Nuitee
L
Lori • solo_traveller • us
1
Pros:

Wouldn’t know. Luckily, manager didn’t unlock the door or answer the interior phone or direct line. When taxi returned to pick me up, said it was better that I’m not staying. Very questionable activities clearly going on the hour I waited to get in, then taxi assured me it was what I saw.

2026-07-19 • via Nuitee
A
Andrew • couple • us
5
2026-07-01 • via Nuitee
D
Daniel • couple • us
1
Pros:

Nothing

Cons:

The bed lice, the blood on the beds, the dirty bathroom

2026-06-23 • via Nuitee
E
Eric • extended_group • us
10
Great value next to airport!
Pros:

Excellent place!

2026-06-06 • via Nuitee
A
Ann • solo_traveller • us
8
2026-06-05 • via Nuitee