WaterWalk Extended Stay by Wyndham Jacksonville Deerwood Pk

Hotels
8.6 (696 reviews)
8895 Perimeter Park Boulevard , Jacksonville , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent/attentive staff (morning staff, Marc, John, front desk)
Clean, well-kept rooms reported by many guests
Convenient location close to hot spots
Quiet and private environment
Good amenities and comfort
Consistent positive stays for repeat guests
Cons:
Reported room with roaches requiring move
Worn kitchen supplies (scratched nonstick pan) and lack of replacements
Reservation canceled without notice / poor handling of cancellation
Isolated unhelpful or biased staff interactions
Confusing billing holds and pending charges
Strict/changeable check-in/check-out policy and third-party late checkout issues
Challenging access to the property noted by one guest
Packages withheld instead of placed in locker (reported incident)

Categories

Cleanliness
6.5
Mixed signals: several guests praised cleanliness, but at least one report of roaches required a room move — cleanliness is a notable negative in some stays.
Service
10
Service generally highlighted as excellent: multiple mentions of outstanding, attentive staff (morning staff, Marc, John, front desk) despite isolated incidents of unhelpful behavior and a cancellation issue.
Location
9.8
Location praised as very close to hotspots and convenient; one comment noted property access can be challenging, so near-perfect but not flawless.
Room Quality
7
Room quality mixed: many clean and well-equipped rooms, but reports of worn kitchen supplies (scratched nonstick pan) and at least one room with roaches lowered this category.
Amenities
9.6
Amenities frequently noted positively ('all the amenities'); minor negatives where kitchen items needed refreshing, but overall amenities are strong.
Value for Money
7.6
Perceived value reduced by confusing billing holds and pending charges, plus frustration over check-in/check-out policy and third‑party late-checkout rules.
Food and Beverage
8.6
No mentions of food & beverage in reviews — assigned the target overall rating.
Overall Experience
9.7
Overall stays are very positive for many guests (consistent good stays, comfort, helpful staff), tempered by isolated but impactful negative incidents (cancellation without notice, billing confusion, cleanliness issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Convenient Location

Modern Amenities

Exceptional Service

Book your stay at WaterWalk Extended Stay by Wyndham Jacksonville Deerwood Pk for a comfortable and convenient experience. Indulge in our modern amenities including an outdoor swimming pool, fitness center, and free WiFi. Our dedicated staff is available 24/7 to ensure your needs are met. With easy access to popular attractions like EverBank Field and Veterans Memorial Wall, your stay with us will be nothing short of memorable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 696 reviews
Cleanliness: 6.5
Service: 10
Location: 9.8
Room Quality: 7
Amenities: 9.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 9.7
C
Caroline • solo_traveller • ie
9
2026-11-07 • via Nuitee
J
Jalicia • couple • us
10
2026-11-05 • via Nuitee
I
Igor • solo_traveller • us
5
Cons:

Сняли с карты деньги на почти 300 долларов больше и пока не могу вернуть, а также не вернули залог 100 долларов.

2026-11-04 • via Nuitee
I
Inshan • couple • us
1
Pros:

Nothing

Cons:

Everything l
Ll

2026-10-29 • via Nuitee
B
Bessie • couple • us
10
2026-10-28 • via Nuitee
R
Rafael • solo_traveller • us
10
Excellent experience!
Pros:

Great service and comfort.

Cons:

The access to the property is challenging.

2026-10-22 • via Nuitee
D
David • solo_traveller • us
1
Cons:

The staff were absolutely the worst. I’ve stayed here before no problems. Recently I reserved a room as usual. No prepayment required, they canceled my room without letting me know. No email or any form of contact were given to me about the cancellation. Drove over 4 hours just to scramble to find a room in JAX. The man at the desk had no answers for me and was SUPER unhelpful!! Ended up staying at the delta a few miles down the road, STELLAR service and staff. Go there instead!!

2026-10-20 • via Nuitee
D
Daryl • couple • us
8
Overall, I enjoyed the stay except for my experience with the worn kitchen supplies and the situation with the to
Pros:

The property appeared to be clean and well kept.

Cons:

The kitchen supplies needed to be refreshed. For example, the non stick frying pan was completely scratch up and not safe to use (PFAS). When I asked the manager for another pan, I was told that all pan on the property looked the same. I ended up going to the store and buying my own pan to use. Also, my room had roaches and I had to be moved to another room which did not have roaches.

2026-10-20 • via Nuitee
S
Sabrina • couple • us
10
2026-10-19 • via Nuitee
S
Sabrina • couple • us
10
Morning Staff was amazing and attentive
Pros:

Everything. Clean and peaceful

Cons:

Nothing compliants

2026-10-19 • via Nuitee
K
Katina • couple • us
10
Exceptional
Pros:

Everything .. I always have a good stay here

Cons:

I loved everything

2026-10-13 • via Nuitee
C
Caroline • solo_traveller • ie
9
2026-10-13 • via Nuitee
A
Ahmad • solo_traveller • kw
7
2026-10-09 • via Nuitee
K
Katrina • couple • us
10
My stay was great . I will definitely stay again.
Pros:

Every thing was great, the front desk was outstanding. Great Team .

2026-10-08 • via Nuitee
C
Christopher • couple • us
10
Great
Pros:

All the amenities

Cons:

Nothing

2026-09-18 • via Nuitee
C
Christopher • couple • us
10
2026-09-18 • via Nuitee
A
April • couple • us
9
Pros:

LOCATION, THE ROOM WAS VERY CLEAN ABD WELL EQUIPPED! THE STAFF WAS GREAT! MARC AND JOHN WAS SO HELPFUL AND ALWAYS DISPLAYED WONDERFUL CUSTOMER SERVICE.

Cons:

I REALLY hate the fact they change both check in and check out times , check in is 4pm now and now check out is 11AM!! That is absolutely RIDICULOUS! Way too early to check out of a hotel , I also hate the fact that they don’t allow 3rd party booking to pay for late check out which would be 3pm , but they can take a $100 deposit hold from 3rd party bookers but won’t let us pay for late check out! They need to fix that issue because money is money! We would like to check out late too !

2026-09-15 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Very clean, very private and quiet. Staff was excellent

Cons:

Everything was great to be honest

2026-09-15 • via Nuitee
J
Janet • solo_traveller • us
10
2026-09-13 • via Nuitee
M
Menciana • solo_traveller • us
8
2026-09-09 • via Nuitee