Aroma Verde Hotel

Hotels
Pedro de Valdvia 579 , Valdivia , cl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Room service
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Invoice provided
Free wired internet
Internet access

Review Highlights

Pros:
Central location, close to terminal/plaza
Friendly and helpful staff (prepared heating, offered tea, handled bags)
Comfortable rooms with heating and A/C
Breakfast often included or provided
Spacious rooms for short stays
Cons:
Cleanliness concerns: bedlinen and bathroom attention needed; hygiene of reclaimed-timber furniture
Inconsistent breakfast quality and weak coffee; staff sometimes eating during service
Price discrepancy / charged more than Booking rate
Noise through thin walls between rooms
Bed configuration issues (two singles pushed together instead of a true double)
Limited amenities (e.g., missing hairdryer)

Categories

Cleanliness
1
Multiple comments requesting better hygiene: reclaimed timber furniture raising hygiene concerns, bed linen 'should be cleaner', and requests for more bathroom cleaning.
Service
1
Repeated praise for very friendly and helpful staff: staff prepared heating, gave tea, handled luggage, resolved hot water quickly and generally described as amable/attentive.
Location
1
Consistently highlighted as a strong point: central, close to terminal/plaza, convenient for short stays and sightseeing.
Room Quality
1
Rooms described as comfortable, large, with heating and A/C, but some issues noted: noisy thin walls, some beds uncomfortable or joined singles instead of a double.
Amenities
1
Basic amenities present (breakfast often provided, heating/AC), but some missing items (hairdryer) and limited breakfast offerings reported.
Value for Money
1
Mixed to negative: at least one serious complaint about being charged more than the published Booking price; others felt price/quality only 'okay'.
Food and Beverage
1
Breakfast reception mixed: some guests appreciated free or included breakfast, others complained about limited offering, poor coffee and hosts eating the breakfast service.
Overall Experience
1
Generally a mixed but usable stay: many guests said they'd return or were satisfied due to staff and location, tempered by cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 10:01

Property Description

Luxurious Accommodation
Experience comfort and style at Aroma Verde Hotel in Valdivia. Each room is equipped with modern amenities such as a flat-screen TV, cozy bed linens, and a private bathroom for your convenience.

Convenient Facilities
Enjoy the convenience of room service and a tour desk during your stay. Stay connected with complimentary WiFi available throughout the property.

Ideal Location
Situated just 25 km from Pichoy Airport, Aroma Verde Hotel offers easy access for travelers. Don't miss the chance to explore Valdivia while staying at our welcoming hotel.

Book your stay at Aroma Verde Hotel now for a memorable experience!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
jonathan • couple • gb
9
Lacks attention to detail
Pros:

Location was good. It’s a cute old hotel. Bordering on boutique.

Cons:

When you make tables and furniture from reclaimed timber you need to think about hygiene
When you offer a good breakfast you need to do just that instead of eating your own breakfast and not communicating with guests. When you make coffee in a city that prides itself on good coffee I would recommend that you use plenty of good ground coffee so the guest can taste it.

2026-03-11 • via Nuitee
M
Marco • family_with_children • cl
6
2026-03-05 • via Nuitee
A
araneda • family_with_children • cl
9
2026-02-24 • via Nuitee
S
Sergio • family_with_children • cl
10
Pros:

La ubicación y la amabilidad de los dependientes.

Cons:

Nada.

2026-02-23 • via Nuitee
V
Vásquez Sepúlveda • family_with_children • cl
10
Pros:

Desayuno, habitación estaba calentita cuando llegue, habían preparado la calefacción, y el personal muy amable, me regalaron un tesito al llegar.

Cons:

Todo estaba bien

2026-02-22 • via Nuitee
L
Leonardo • family_with_children • cl
10
Pros:

muy cómodo y céntrico, el personal muy amable y preocupados.

2026-01-29 • via Nuitee
L
Lopez Vergara • solo_traveller • cl
9
Pros:

La ubicación y la atención.

Cons:

Falta claridad con los precios

2026-01-17 • via Nuitee
G
Gabriel Andrés • family_with_children • ar
8
Pros:

La amabilidad del personal. Las habitaciones son grandes, cuentan con aire acondicionado y baño privado. Adecuado para una estancia corta. Está ubicado a unas 3 cuadras de la terminal. Cuenta con desayuno estándar.

Cons:

Que no respetaron el precio que publicaron en Booking y nos cobraron mucho más Cuando se le pregunto al personal las razones, el recepcionistas refirió que eran órdenes del dueño del hotel. No obstante y debido a que ya tenía mi viaje programado decidí quedarme en el lugar.

2026-01-13 • via Nuitee
J
Jorge Antonio • solo_traveller • cl
8
Buen trato del personal
Pros:

Ubicación e instalaciones

Cons:

Un pequeño problema con el agua caliente…pero rápidamente solucionado

2026-01-12 • via Nuitee
M
Mark • family_with_children • au
10
Pros:

I expect it as good as it gets for the money. Any problems would be nit picking. They even gave us a free breakfast, and took care of our bags.

Cons:

All good.

2026-01-11 • via Nuitee
M
margarita • solo_traveller • cl
10
Supero mis expectativas
Pros:

Instalaciones y ubicación

Cons:

Estuvo bien precio / calidad

2026-01-11 • via Nuitee
J
Joachim • couple • de
9
Praktisch, freundlich, guter Deal.
Pros:

Nette Ansprache, es gab ein Frühstück, obwohl es bei Booking nicht enthalten war. Insgesamt ein entspannter Aufenthalt.

Cons:

Bettwäsche hätte sauberer sein sollen.

2026-01-08 • via Nuitee
B
Boris • solo_traveller • cl
8
2026-01-05 • via Nuitee
M
Marcela • extended_group • cl
8
2025-12-25 • via Nuitee
J
Javiera • family_with_children • cl
10
Pros:

Está en una ubicación central, es una habitación cómoda y el personal es amable

Cons:

Solo un poco más de ciudado en la limpieza del baño

2025-12-09 • via Nuitee
B
Barria • couple • cl
6
Pros:

Ubicación

Cons:

NO ES CAMA MATRIMONIAL SOLO JUNTARON 2 CAMAS DE 1 PLAZA MAL AHÍ

2025-12-08 • via Nuitee
P
PEDRO • solo_traveller • cl
7
Bien ubicado,
Pros:

Ubicación, cómodo con lo justo y necesario para un par de dias de trabajo

Cons:

cama algo incomoda, necesita mejorar

2025-12-06 • via Nuitee
M
Marcelo • solo_traveller • cl
7
Pros:

Buena ubicación, cerca de la plaza de armas. Diseño de la habitación. Limpieza

Cons:

Aislación acustica, se escucha lo que conversan en otras habitaciones.

2025-11-13 • via Nuitee
• family_with_children • cl
8
Cumplió muy bien
Pros:

El personal muy amable.

2025-11-08 • via Nuitee
W
Wilfredo • solo_traveller • us
9
Me gustó regresaría
Pros:

Localización, staff y área tranquila pero céntrica!!

Cons:

Location

2025-10-30 • via Nuitee