Aroma Verde Hotel

Hotels
Pedro de Valdvia 579 , Valdivia , cl

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Children allowed

Facilities

Non-smoking rooms
Room service
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Invoice provided
Free wired internet
Internet access

Review Highlights

Pros:
Central location
Friendly and helpful staff
Comfortable rooms for short stays
Breakfast provided
Cons:
Cleanliness and hygiene concerns (linen, bathroom, reclaimed timber)
Inconsistent or limited breakfast/coffee quality
Price discrepancy / overcharging reported
Limited amenities (no hairdryer) and occasional noise/bed issues

Categories

Cleanliness
1
Multiple comments about hygiene concerns (reclaimed timber furniture), need for better bathroom and bed linen cleanliness; several guests asked for more care in cleaning.
Service
1
Repeated praise for very friendly, helpful staff: attentive reception, helped with bags, gave welcome tea, quickly solved issues (hot water).
Location
1
Consistently noted as central and convenient (near plaza/terminal); many guests cited location as a key positive.
Room Quality
1
Rooms described as comfortable, with A/C and private bathrooms and generally adequate for short stays; some issues with bed comfort, true double bed configuration, and sound insulation.
Amenities
1
Basic amenities present (breakfast offered, A/C) but some lacks noted (no hairdryer, limited breakfast options); bedding/linen cleanliness also affects perceived amenities.
Value for Money
1
Mixed value impressions: some find price/quality acceptable, but at least one guest reported being overcharged versus published price, hurting perceived value.
Food and Beverage
1
Breakfast is offered and appreciated by some, but criticisms include limited selection, poor coffee strength, and instances of staff eating or not communicating during service.
Overall Experience
1
Overall generally positive stays with guests saying they'd return or that expectations were met/exceeded, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-04 09:58

Property Description

Luxurious Accommodation
Experience comfort and style at Aroma Verde Hotel in Valdivia. Each room is equipped with modern amenities such as a flat-screen TV, cozy bed linens, and a private bathroom for your convenience.

Convenient Facilities
Enjoy the convenience of room service and a tour desk during your stay. Stay connected with complimentary WiFi available throughout the property.

Ideal Location
Situated just 25 km from Pichoy Airport, Aroma Verde Hotel offers easy access for travelers. Don't miss the chance to explore Valdivia while staying at our welcoming hotel.

Book your stay at Aroma Verde Hotel now for a memorable experience!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
jonathan • couple • gb
9
Lacks attention to detail
Pros:

Location was good. It’s a cute old hotel. Bordering on boutique.

Cons:

When you make tables and furniture from reclaimed timber you need to think about hygiene
When you offer a good breakfast you need to do just that instead of eating your own breakfast and not communicating with guests. When you make coffee in a city that prides itself on good coffee I would recommend that you use plenty of good ground coffee so the guest can taste it.

2026-03-11 • via Nuitee
M
Marco • family_with_children • cl
6
2026-03-05 • via Nuitee
A
araneda • family_with_children • cl
9
2026-02-24 • via Nuitee
S
Sergio • family_with_children • cl
10
Pros:

La ubicación y la amabilidad de los dependientes.

Cons:

Nada.

2026-02-23 • via Nuitee
V
Vásquez Sepúlveda • family_with_children • cl
10
Pros:

Desayuno, habitación estaba calentita cuando llegue, habían preparado la calefacción, y el personal muy amable, me regalaron un tesito al llegar.

Cons:

Todo estaba bien

2026-02-22 • via Nuitee
L
Leonardo • family_with_children • cl
10
Pros:

muy cómodo y céntrico, el personal muy amable y preocupados.

2026-01-29 • via Nuitee
L
Lopez Vergara • solo_traveller • cl
9
Pros:

La ubicación y la atención.

Cons:

Falta claridad con los precios

2026-01-17 • via Nuitee
G
Gabriel Andrés • family_with_children • ar
8
Pros:

La amabilidad del personal. Las habitaciones son grandes, cuentan con aire acondicionado y baño privado. Adecuado para una estancia corta. Está ubicado a unas 3 cuadras de la terminal. Cuenta con desayuno estándar.

Cons:

Que no respetaron el precio que publicaron en Booking y nos cobraron mucho más Cuando se le pregunto al personal las razones, el recepcionistas refirió que eran órdenes del dueño del hotel. No obstante y debido a que ya tenía mi viaje programado decidí quedarme en el lugar.

2026-01-13 • via Nuitee
J
Jorge Antonio • solo_traveller • cl
8
Buen trato del personal
Pros:

Ubicación e instalaciones

Cons:

Un pequeño problema con el agua caliente…pero rápidamente solucionado

2026-01-12 • via Nuitee
M
Mark • family_with_children • au
10
Pros:

I expect it as good as it gets for the money. Any problems would be nit picking. They even gave us a free breakfast, and took care of our bags.

Cons:

All good.

2026-01-11 • via Nuitee
M
margarita • solo_traveller • cl
10
Supero mis expectativas
Pros:

Instalaciones y ubicación

Cons:

Estuvo bien precio / calidad

2026-01-11 • via Nuitee
J
Joachim • couple • de
9
Praktisch, freundlich, guter Deal.
Pros:

Nette Ansprache, es gab ein Frühstück, obwohl es bei Booking nicht enthalten war. Insgesamt ein entspannter Aufenthalt.

Cons:

Bettwäsche hätte sauberer sein sollen.

2026-01-08 • via Nuitee
B
Boris • solo_traveller • cl
8
2026-01-05 • via Nuitee
M
Marcela • extended_group • cl
8
2025-12-25 • via Nuitee
J
Javiera • family_with_children • cl
10
Pros:

Está en una ubicación central, es una habitación cómoda y el personal es amable

Cons:

Solo un poco más de ciudado en la limpieza del baño

2025-12-09 • via Nuitee
B
Barria • couple • cl
6
Pros:

Ubicación

Cons:

NO ES CAMA MATRIMONIAL SOLO JUNTARON 2 CAMAS DE 1 PLAZA MAL AHÍ

2025-12-08 • via Nuitee
P
PEDRO • solo_traveller • cl
7
Bien ubicado,
Pros:

Ubicación, cómodo con lo justo y necesario para un par de dias de trabajo

Cons:

cama algo incomoda, necesita mejorar

2025-12-06 • via Nuitee
M
Marcelo • solo_traveller • cl
7
Pros:

Buena ubicación, cerca de la plaza de armas. Diseño de la habitación. Limpieza

Cons:

Aislación acustica, se escucha lo que conversan en otras habitaciones.

2025-11-13 • via Nuitee
• family_with_children • cl
8
Cumplió muy bien
Pros:

El personal muy amable.

2025-11-08 • via Nuitee
W
Wilfredo • solo_traveller • us
9
Me gustó regresaría
Pros:

Localización, staff y área tranquila pero céntrica!!

Cons:

Location

2025-10-30 • via Nuitee