Manoir d'Youville

Hotels
6.5 (201 reviews)
498, boulevard D'Youville , Châteauguay Heights , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Beautiful views
Cons:
Dirty bathrooms
Tiny rooms
Lack of proper communication on amenities

Categories

Cleanliness
5
Bathrooms were dirty upon arrival and not cleaned until the next morning.
Service
7.5
Generally good service, but some issues with room changes and staff handling.
Location
8.5
Excellent location with beautiful views.
Room Quality
4.5
Room was tiny, outdated, and had maintenance issues.
Amenities
5.5
Basic amenities available; some issues with accessibility.
Value for Money
6.5
Good price-quality ratio, but some complaints about being charged for unused room.
Food and Beverage
8.5
Excellent breakfast and dining options nearby.
Overall Experience
6
Mixed experience with positives in location and food, but significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:47

Property Description

Beachfront Location: Enjoy stunning views and easy access to the beachfront for a relaxing stay.
Variety of Activities: From water sports to skiing, there's something for everyone to enjoy during their stay.
Family-Friendly Amenities: With a children's playground on-site, the hotel is perfect for families looking to have a fun and memorable vacation.

Book your stay at Manoir d'Youville for a perfect blend of relaxation and adventure!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 201 reviews
Cleanliness: 5
Service: 7.5
Location: 8.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 6
A
Andréanne solo_traveller ca
8
2026-08-08 via Nuitee
M
Mahnaz solo_traveller ca
10
Beautiful Manoir with dedicated staff.
Pros:

Excellent location and staff

2026-08-08 via Nuitee
F
Fleck solo_traveller ca
8
Over all good.
Pros:

The breakfast was great

Cons:

I used to be able to walk on trails to the other end of the island and this time everything was blocked of with high fences. I was still able to walk through the grounds however not nearly as far as before.

2026-08-08 via Nuitee
A
Andréanne solo_traveller ca
9
Pros:

Le site est magnifique, l'île Saint Bernard, la nature et le lac vraiment très beau !

2026-08-08 via Nuitee
S
Sébastien couple ca
7
Very quaint hotel with lots of activities in the area
Pros:

The grounds are beautiful and the views are stunning.

Cons:

The room was very warm and the pool was closed.

2026-08-06 via Nuitee
M
Marielle family_with_children ca
8
Excellente journée,nous reviendrons et le recommanderons
Pros:

Excellent service

Cons:

Nous aurions aimé se servir de la piscine

2026-08-06 via Nuitee
M
Micheline solo_traveller ca
6
Pros:

Le cadre environnemental, le respect du patrimoine historique religieux.

Cons:

L'offre disait avec piscine et elle était fermée pour une période indéterminée.

2026-08-06 via Nuitee
M
Manpreet couple ca
1
Place was nice but stay wasn’t. Small rooms and common washrooms
Pros:

It was disgusting

Cons:

No AC in room, no service

2026-08-06 via Nuitee
S
Sepideh couple ca
1
very bad management
Pros:

N/A

Cons:

We booked this hotel in advance for our family trip to Montreal. We received a confirmation email, but after driving for hours to arrive, the manager simply said, “We cannot give you your rooms. the hotel is overbooked". We received no prior cancellation notice, no explanation, and no meaningful apology.

We then spent hours dealing with Booking.com customer service, only to be offered an overpriced alternative hotel in an undesirable area and just $96 in compensation. To make matters worse, I had to repeatedly follow up to get my refund processed.

This experience completely ruined our family vacation and our child’s birthday. The hotel showed no accountability, and Booking.com’s support was extremely disappointing. This was the worst travel experience I’ve ever had, and I would strongly recommend avoiding both this property and Booking.com. Complete review is posted on google.

2026-08-05 via Nuitee
M
Martine couple ca
7
2026-08-04 via Nuitee
A
Arcade family_with_children ca
8
Moyen.
Pros:

L'emplacement et le déjeuner.

Cons:

Le service à la clientèle. La fille qui était de garde jeudi soir était très irrespectueuse et impolie. Quand on lui a demandé de répondre à certains de nos questions, elle a sacré et crié sur nous.
La climatisation estivale n'est pas adaptée. Il faisait extrêmement chaud dans les chambres

2026-08-04 via Nuitee
T
Thomas solo_traveller ca
7
2026-08-03 via Nuitee
J
Johanne couple ca
8
Relaxant et bon rapport qualité prix
Pros:

Le buffet déjeuner était correct sauf les crêpes qui étaient secs et dures, le grille pain est très très lent. Le choix était bien, il y avait de tout, très bon café.

2026-07-25 via Nuitee
L
Lee III solo_traveller ca
10
2026-07-24 via Nuitee
P
Pierre couple ca
2
Brouillants
Pros:

Très belle vue sur l’eau beau parc

Cons:

Senteur vieux bâtiment humide

2026-07-22 via Nuitee
P
Peng couple ca
10
2026-07-18 via Nuitee
E
Elisabeth couple ca
8
Nous avons aimé notre séjour au Manoir et nous y retournerons.
Pros:

L’emplacement est WOW! La propreté et la courtoisie du personnel. Bien que nous devons partager les salles de bain et les toilettes puisqu’elles sont communes, nous avons été agréablement surpris de cet hébergement.

Cons:

Il manque certains éléments dans les chambres comme entre autre un frigo.

2026-07-17 via Nuitee
E
Elisabeth solo_traveller ca
8
Endroit propre, emplacement WOW et personnel courtois.
Pros:

L’emplacement est WOW! La propreté des lieux, le personnel courtois.

Cons:

Le manque de fournitures dans les chambres ex.: frigo

2026-07-16 via Nuitee
E
Elisabeth solo_traveller ca
8
Malgré le partage des salles de bain et toilettes l’endroit est propre et confortable. L’emplacement c’est un WOW!!
Pros:

J’ai bien aimé malgré le fait que les salles de bains et toilettes sont communes. Elles sont d’une propreté impécable!

Cons:

Il manque un frigo dans les chambres. Mettre des indications pour les salles de bains et toilettes.

2026-07-16 via Nuitee
J
Julie solo_traveller ca
2
A éviter- pas de piscine
Pros:

Très déçue de cet hôtel, la piscine est fermée pour de bon et ce n'est pas indiqué sur le site Web. La seule raison pour laquelle on y allait.. l'emplacement est super, mais pour le reste, ca ressemble davantage a une résidence pour personnes âgés.

Cons:

Tout !

2026-07-14 via Nuitee