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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Ironing service
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Currency exchange
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Japanese garden
Review Highlights
Categories
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Property Description
Conveniently located in Mardin, Kaya Ninova Hotel offers air-conditioned rooms, a garden, free WiFi, and a terrace.
Luxurious Accommodation: The rooms are equipped with modern amenities like flat-screen TVs, private bathrooms, and comfortable bedding. Some rooms even offer stunning city views, ensuring a memorable stay for guests.
Exceptional Services: Enjoy the convenience of 24-hour room service, luggage storage, and currency exchange facilities. The multilingual staff at the front desk, fluent in Arabic, German, English, and Turkish, are always ready to assist guests with any inquiries or requests.
Ideal Location: Situated just 20 km from Mardin Airport, Kaya Ninova Hotel provides easy access for travelers. Explore the vibrant city and return to the tranquility of the hotel's garden and terrace.
Book your stay at Kaya Ninova Hotel now for a delightful and hassle-free experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
سي
كل شي
Staff, location
The regular room is very small, no place even for the bag
A nice and central location in the old part of Mardin, everything can be reached on foot. An amazing view of Mesopotamia from the rooftop balcony.
This is a nice hotel in the center of the old town. Everything looks nice inside, although it is clear that the renovation took place a long time ago, but the overall appearance is still good. The beds are quite comfortable. Breakfast is ok. The convenient location makes the hotel even more attractive. Located on the main road, no need to climb any steps. The staff doesn't speak English. But at the same time, they are very nice and try very hard to help, and through Google translator we manage to come to an agreement. Fortunately, in the morning a young man came to work at the reception who understood English. He helped me call a taxi and was generally very friendly.
My room was small, the internet worked very poorly.
The location was very good, there was a large amd clean room and bathroom, a comfortable bed and pillows. Helpful and kind staff.Havataş airport shuttle's station is just in front of the hotel. Lots of local shops and restaurants in walking distance.
The breakfast could be better: vegetables could be washed better, when something (like tomato, cucumber, omlets, gözleme) is finished it could be refilled if it's still before 10:30.
The hotel is superb, totally recommend for any future trips and visits to Mardin. Very comfy bed, nice room, and good shower. Everything is very clean, and guests oriented.
Hotel has small parking on the street, I recommend you to call them in advance and ask for assistance. Coz the street is super busy and you might not want to create additional traffic.
Very helpful personnel.
all was good
Staff are kind, I pretty had a nice time. Hotel is center of old city, you can walk around easily. Now just tourists are decreasing by earthquake, but Mardin is out of area. So please visit there.
Not bad, but my stay was durling Ramadan. And Mardin Museum was closed during my staied. Of course it's not Hotel's matter.
the location
the services
Perfect location, perfect service
Regular breakfast
We stay 2 nights 3 room with 3 couplle and it was good choosen , staf very good, clean, Brekfast very good on the roof, Location perfect
The location of the hotel is key! It is in the middle of the old town, so you have everything near! Restaurants, public transport, museums! The room was nice and clean! The breakfast was good to start a day of activities! But the best was the staff, Helin, she was so helpful, I asked thousands of questions and she helped whith each one! Of course it was between Turkish and English, but for that there is google translator! 100% recommended for foreign.
Everything was amazing. Room was huge, very celan, we had a baby crib. The girl that works on reception was ready to help, always smiling. She was great host. We cant remember her name, but thanks again for all her help.
We had 3 rooms , the hotel is Perfect location, perfect breakfast, clean, rooms are big clean and comfortable, just one problem is otopark
No auto park
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