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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Happy hour
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Cooking class
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Television in common areas
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Express check-in
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Free wired internet
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Beautiful Garden and Mountain Views
Hotel La Serrania in Boquete offers a serene escape with its lush garden, inviting terrace, and rooms that showcase stunning mountain views from private balconies.
Convenient Amenities
Enjoy the convenience of free WiFi, room service, and a helpful concierge service during your stay. The hotel also provides airport transfers and bicycle rentals for easy exploration of the picturesque surroundings.
Delicious Dining Options
Start your day right with a delicious continental breakfast served every morning at the hotel's restaurant.
Experience tranquility and comfort at Hotel La Serrania. Book now for an unforgettable stay in Boquete.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for US$15 per person per night when using an existing bed.
People no matter the age stay for US$27.50 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La ubicacion es excelente
El desayuno, buen menú y complementos, habitación limpia,
Todo bien, pero creo que pueden agregar a las habitaciones:
Un teléfono de linea directa a recepción.
Caja fuerte digital, para no tener que viajar con pertenencias o artículos de valor al salir en estadias prolongadas.
Una nevera tipo bar para poder mantener bebidas o similares.
Una cafetera pequeña, de al menos 1 o 2 tazas.
Ubicación
Estacionamiento
Todo bien en general. Trato con el personal, el mejor.
Ubicación excelente,
No hay estacionamiento suficientes, las distribuciones del cuarto no son buenas por ejemplo la prendas de vestir hay que ubicarlas dentro del cuarto de baño lo cual es insalubre, no hay donde poner las pertenencias y maletas, sólo tienen una mesita o sea no hay muebles vitales para la comodidad, tuve problemas con el agua caliente, los horarios de atención no son los que dicen ejemplo me dijeron que la recepción cierra a las diez lo cual no fue cumplido y me obligaron a cancelar un compromiso ya que la recepcionista me dijo que se retiraría a las 9.00 pm y no a las 10.00 para recibirme y me dice que me recibiría el seguridad lo cual no es correcto ya que su horario de salida es a las 10.00 pm como lo anuncian y como me dijeron y por último me dicen al retirarme que una toallita estaba manchada lo cual me pareció ridículo ya que fui a comprobar y solo estaba sucia como debe ser, esto me pareció miserable ya que esto es un consumible barato. El precio no está de acuerdo con lo que ofrecen ya que me tome la molestia de ver otros lugares que ofrecen más por menos costo
Rico desayuno.
Hay mobiliario en mal estado, sofás rotos y sucios. No hay suficientes estacionamientos, debes dejar tu auto a orillas de la carretera.
Excelente ubicación y atención. Las habitaciones limpias y acogedoras. El desayuno delicioso y completo. Todos fueron muy agradables y amables. Full recomendado.
Me gustó mucho la ubicación, la comodidad de las habitaciones.
El tema del parking es complejo, no siempre podrás estacionar en los 5 puestos que tiene el hotel en frente; quizás te toque estacionar en la calle.
Très cher! Ne valait pas du tout ce tarif.
Pas d’eau chaude durant le séjour…
צוות מקסים עוזר מעל ןמעבר,אכפת לו מהאורחים שלו וכן הניקיון של החדר
ממוקם רחוק מהמרכז. וכן האטימות של החדרים לפעמים השיחה של חדר ליד נשמעת אצלך בחדר
Buen desayuno y muy atentas
It was a nicely decorated hotel, and it had a wonderful buffet, breakfast with pancakes and eggs and fruit. It was a very quiet place, too.
Well, it was a nice quiet place because it was outside of town and it took about 38 minutes to walk uphill from town to the hotel. It didn’t matter with many activities because we are picked up at the hotel and dropped off afterward. We planned our evenings accordingly however because it took a while to get back.
centrico
hay que hacer una renovasion de colchones
We really liked the beautiful garden and the hotel’s charming façade. The location is convenient, as it is close to the city center. The service was very kind and accommodating — even when we arrived late for breakfast one day, the staff still made sure to prepare something for us.
Unfortunately, the room had a very strong detergent smell. The bedsheets and mattress cover were loose and uncomfortable, and the door lock felt almost broken. Some basic amenities could be improved — the soaps provided were very small and barely enough for a couple of showers, there was no air extractor in the bathroom, and the toilet paper was very thin. There was also no proper space to store clothes, and the breakfast options were quite limited. Additionally, when paying for the stay, the hotel rate did not match the price shown on Booking, which was disappointing.
Grote kamer, 2 bedden
Minst aardige personeel van hele reis. Grauw, ongezellig hotel. Wat verder uit centrum
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