The Sterling Boutique Hotel Melaka

Hotels
7.9 (1990 reviews)
No. 43, Jalan Temenggong , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.98
Several reviews mentioned issues with cleanliness, including mold smells and ants in the room.
Service
8.95
The staff was helpful during emergencies and check-in was easy.
Location
9.49
Numerous reviews commend the location as it is close to attractions.
Room Quality
6.94
Concerns noted about old furnishings and mold smell in bathrooms.
Amenities
7.97
Amenities such as early check-in and WiFi availability were acknowledged, though some had intermittent issues.
Value for Money
7.43
Mixed reviews about pricing, especially regarding breakfast options.
Food and Beverage
6.98
Breakfast options were described as limited.
Overall Experience
8.45
General sentiment was mixed; some positive experiences but several significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:01

Property Description

Rooftop Restaurant with City View

Luxurious Room Features

Convenient Location near Heritage Sites

Book now to experience colonial charm at The Sterling Boutique Hotel Melaka, where elegance meets convenience amidst Malacca's historic sites.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that the Standard Twin Room doesn’t have windows.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1990 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.45
V
Valerie • family_with_children • au
8
Lots of room for modernisation yet keeping the authentic feel of Heritage.
Pros:

Staff are awesome and accommodating. Each level has a water dispenser which can dispense Chilled, Warm or Hot water. The room is very clean and spacious. Bed is comfortable. Hotel room that has single-room air condition and a fan. Socket next to the bed comes in very handy. Hotel lobby is spacious, well-ventilated with chairs for guests to sit while waiting. Water dispenser is available at hotel lobby to keep guests hydrated.

Cons:

The bathroom vanity sink leaks. The hotel lifts require upgrading or the cooling system requires upgrading - lack of air circulation in the lifts.

2026-04-11 • via Nuitee
E
Eva • family_with_children • gb
5
Family room
Pros:

Good location, walking distance from the main tourist spots. Reasonably quiet.

Cons:

Hotel looks nice from the outside. Inside has clearly not been updated for a very long time. No air-conditioning in the corridors, old carpets and furniture. Air conditioning unit in the room was very old and loud. It did the job but not the best hotel compared to other places at similar price.

2026-04-09 • via Nuitee
B
Balakrishnan • couple • gb
9
Nice hotel for a Malacca visit, also nice location
Pros:

Nice spacious room
Location near favourite spots in old Malacca
Staff very helpful at reception desk

Cons:

None

2026-04-08 • via Nuitee
T
Tang • family_with_children • sg
5
Great location and room is generally nice but breakfast was very disappointing and not worth it.
Pros:

Room was big and comfortable

Cons:

WiFi isn't very good, breakfast was cold and not cooked well. Just eat outside for a better experience. Sofa was old and stained.

2026-04-08 • via Nuitee
D
Damin Nicol • couple • au
7
Pleasant place to stay, the room is a decent size and modern enough, our smelt inside unfortunately
Pros:

A very good location

Cons:

The room smelt

2026-04-07 • via Nuitee
R
Rikiro • solo_traveller • sg
8
2026-04-05 • via Nuitee
M
Mohd Pouzi • family_with_children • my
6
2026-04-05 • via Nuitee
N
Naveed • family_with_children • my
10
2026-04-02 • via Nuitee
C
Chong Jia Hao • family_with_children • my
8
Pros:

服务很好 住的舒服

Cons:

3楼的餐厅没人冷气开太大 早餐变冷了 炒饭炒面都没盖起来 给冷气吹冷了，这一点需要改善

2026-03-31 • via Nuitee
B
Badrul • family_with_children • my
8
Pros:

Environment and ambience, facilities and mini fridge

Cons:

Kurang bersih especially at toilet area

2026-03-26 • via Nuitee
M
Mohd • family_with_children • my
10
Pros:

Comfortable environment

2026-03-25 • via Nuitee
A
Azhar • couple • my
10
Great
Pros:

Excellent

Cons:

Excellent

2026-03-24 • via Nuitee
K
Kevin • family_with_children • my
8
Room is spacious for family stays
Pros:

Heart of famous tourist spots it’s consider ones of the most strategic hotel for those who visit the first time..

Cons:

Overall is good but look forward if it gets modernize

2026-03-22 • via Nuitee
M
Mogana Devi • extended_group • my
10
2026-03-21 • via Nuitee
C
Clare • solo_traveller • gb
9
Pros:

The location is great, it's a short walk to the historic sites but my room was very quiet with efficient air conditioning. The hotel assisted in arranging an airport transfer, which after a long flight was much appreciated. I didn't choose breakfast as there were so many great eateries nearby.

2026-03-16 • via Nuitee
G
Grace • family_with_children • my
8
Pros:

Strategic location...walking distant to Jonker Street. Room is spacious and clean. The bathtub is hugeeeee

2026-03-15 • via Nuitee
C
Christina • extended_group • au
5
Not returning any time soon.
Pros:

The architecture of the hotel. Bed & pillows were comfy.

Cons:

Reception wasn’t very accommodating. We arrived just before 2 pm with my 88 year old mother in a wheelchair. We understood the hotel was at low capacity but there was no offer to at least check my elderly mother in for a rest being so close to check in time. I was happy to wait to check in at 3 pm but it would have been nice to show some initiative or flexibility for a tired elderly person from a hospitality standpoint.

The breakfast was dismal - the porridge was coagulated & thick like prison food you see on tv & it looked inedible. Condiments accompanying the porridge left much to be desired. The fried eggs I ordered turned up with both the yolks broken & overcooked. It was like they didn’t care at all. To say we were gobsmacked is an understatement. Very disappointing. I’d rather they didn’t offer free breakfast. There was no effort whatsoever.

2026-03-15 • via Nuitee
V
Viktor • couple • hu
8
2026-03-15 • via Nuitee
K
KPM-Guru • family_with_children • my
6
2026-03-13 • via Nuitee
D
Daniel • couple • my
8
2026-03-13 • via Nuitee