Grand Mercy Hotel

Hotels
7.3 (31 reviews)
Maharlika Highway, Purok-1, Brgy. Rawis, Calbayog City, Samar , Calbayog , ph

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable bed
Responsive service for room change
Cons:
Limited food options
Room quality did not match expectations

Categories

Cleanliness
6.53
The bed was fine, but the general cleanliness is not assessed positively due to the negative review about the room.
Service
8
Standard service quality for this hotel tier, but the experience could have been better with clearer information.
Location
8.54
Location was satisfactory, although not explicitly mentioned in the review.
Room Quality
6.49
The initial room was disappointing, as it had no ocean view; however, the hotel provided a different room.
Amenities
8.02
WiFi and TV signal were poor, but the facilities are adequate overall.
Value for Money
7.48
Felt overpriced given the limited food choices and the room quality.
Food and Beverage
6.03
The food options were very limited, only rice, eggs, and sausage available.
Overall Experience
7.3
Average stay with several concerns, but redeeming qualities in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:24

Property Description

Luxurious Accommodation

Grand Mercy Hotel, nestled in Calbayog, offers a 4-star experience with top-notch amenities. Each room is equipped with a desk, flat-screen TV, air conditioning, and a private bathroom. Some rooms even boast a charming terrace for a relaxing retreat.

Family-Friendly Environment

Perfect for families, this hotel features spacious family rooms ensuring everyone's comfort. The accommodating staff, fluent in both English and Filipino, are always ready to assist in making your stay memorable.

Convenient Location

Located just 10 km from Calbayog Airport, Grand Mercy Hotel provides easy access for travelers. With free WiFi, an on-site restaurant, and a bar, this hotel is the ideal choice for your next getaway.

Book your stay at Grand Mercy Hotel now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.3
Based on 31 reviews
Cleanliness: 6.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7.3
C
Chris • solo_traveller • us
9
2026-03-25 • via Nuitee
C
Chris • solo_traveller • us
9
2026-01-30 • via Nuitee
J
Joe • couple • nl
3
Pros:

De aicro en het bed waren prima

Cons:

Ik dacht dat er een lopend buffet was, maar er was alleen maar rijst ,ei , en worst beschikbaar.
Met inchecken dacht ik een kamer te hebben met ocean view , maar het bleek een betonnen muur te zitten achter de gordijnen🙄
Heb wel een andere kamer kunnen krijgen maar was veel kleiner, de wifi en TV had een slecht signaal.

2026-01-19 • via Nuitee
S
Sherwin • solo_traveller • ph
10
2026-01-19 • via Nuitee
L
Luis Isajah • family_with_children • ph
8
2026-01-19 • via Nuitee
E
Estephany • solo_traveller • ph
8
Pros:

Approachable staff

Cons:

N/A

2026-01-02 • via Nuitee
N
NIKOLAOS • couple • gr
9
2025-12-04 • via Nuitee
K
Kila • family_with_children • ph
1
2025-11-11 • via Nuitee
H
Hobbs • solo_traveller • au
10
2025-08-20 • via Nuitee
W
willy • couple • ph
8
2025-08-01 • via Nuitee
R
Ronald • family with young children • us
8
Very good
Cons:

The elevator was not working.

2025-05-24 • via Nuitee
N
Nancy • solo traveller • ph
5
It was okay but could have been better
Pros:

The upgrade and transfer to a new room was a good boost after an unpleasant stay in a different room.

Cons:

The room allotted to me was not comfortable. There was a smell in the comfort room, and the aircon was not cooling properly. There was even a cockroach in the Comfort Room. The balcony was also dirty and needed cleaning daily. The elevator was not working also. I had to use the stairs as a Person With Disability, it was too hard for me.

2025-05-17 • via Nuitee
D
Darrell • young couple • nz
10
Exceptional
2025-05-08 • via Nuitee
P
Papp • young couple • ph
10
Exceptional
2025-05-08 • via Nuitee
R
Romeo • with friends • us
9
Superb
2025-02-18 • via Nuitee
R
Romeo • with friends • us
9
Superb
2025-02-16 • via Nuitee
J
Jesus • young couple • us
10
Exceptional
2025-02-12 • via Nuitee
M
Mads • young couple • ph
10
Exceptional
Pros:

The place was nice and comfy

2025-01-29 • via Nuitee
J
James • young couple • gb
1
Bad
2024-12-03 • via Nuitee
A
Angeli • review category business travellers • ph
8
Very good
2024-10-03 • via Nuitee