Hotel Novex Paris

Hotels
5.6 (1226 reviews)
8 Rue Caillaux , Paris , fr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly service
Convenient location near transport
Cons:
Poor cleanliness
Uncomfortable room quality
Minimal food options

Categories

Cleanliness
4.06
Numerous complaints about hygiene and cleanliness, including dirty linens and unpleasant odors.
Service
8.53
The staff was mentioned as friendly and accommodating.
Location
8.07
Convenient location near metro lines, suggested proximity to key areas.
Room Quality
4.02
Significant issues with room conditions including broken amenities and uncomfortable setups.
Amenities
5.05
Limited amenities, especially noted issues with breakfast options and HVAC system.
Value for Money
6.01
Mixed feedback on value; concerns over cleanliness and quality vs. pricing.
Food and Beverage
3.06
Breakfast options considered minimal and not satisfactory.
Overall Experience
6.03
General disappointment with the hotel experience due to multiple recurring issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:09

Property Description

Convenient Location
Novex is ideally located just a 3-minute walk from Maison Blanche Metro Station, granting you easy access to Paris's top attractions like Chatelet, the Louvre, and Opéra Garnier.

Comfortable Accommodation
Our guest rooms are tastefully decorated and equipped with en suite facilities, ensuring a cozy and practical living space during your visit.

Local Dining and Entertainment
Surrounding the hotel, you'll discover a vibrant culinary scene with a variety of international cuisines and charming French cafes. Additionally, the renowned AccorHotels Arena is a mere 2.4 km away, offering entertainment options for your leisure.

Book your stay at Novex now and experience the perfect blend of convenience, comfort, and local charm.

Important information:

Payment is due at check-in.

Please note that the property's elevator is out of order until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 1226 reviews
Cleanliness: 4.06
Service: 8.53
Location: 8.07
Room Quality: 4.02
Amenities: 5.05
Value for Money: 6.01
Food and Beverage: 3.06
Overall Experience: 6.03
V
Voahangy solo_traveller fr
9
2026-04-04 via Nuitee
C
Céline solo_traveller fr
6
Photos trompeuses
Pros:

Très bien situé, quartier calme et pas loin du métro. Le personnel est gentil.

Cons:

La chambre n'a rien à voir avec les photos sur la plateforme. Même la réception n'y ressemble pas. En travaux? Le ménage est moyen.

2026-04-03 via Nuitee
J
juan pablo extended_group gt
4
Las gradas están en mal estado y el mini elevador huele mal. Honestamente lo que salva el hospedaje es el personal que e
Pros:

El personal fue muy amable!!!

Cons:

Que casi morimos intoxicados por una bomba lacrimógena

2026-04-03 via Nuitee
M
Mezrioui solo_traveller ma
3
Bad
Pros:

The location only

Cons:

Everything

2026-04-02 via Nuitee
O
OLIVIER solo_traveller fr
7
Pros:

L'amabilité du personnel

Cons:

L'espace petit-déjeuner, les finitions qui laissent à désirer

2026-04-01 via Nuitee
R
RAOUL couple us
5
Worst stay ever … almost lost my life
Pros:

The staff are nice ( all the receptionists ) but the manager and the cleaning lady not at all .

Cons:

First it was something weird I noticed in the room ( some pipes on the wall ) after There Was a big incident at the hotel some sort of toxic gas I’m not sure of the nature of it , in the whole hotel , I have cardiovascular problems & I kinda loft my life that same night because of that gas … the police and the firefighters came that night to fix the situation. the next day we asking the manager some sort of solutions instead he asking me if I’m hungry like I need food … he didn’t even care about my medical situation and the incident happened the night before . To be honest I wouldn’t recommend that hotel to no one … I need to check myself again at the hospital because I don’t feel good until today . Im suffering and I’m not sure what that gas did to me .

2026-04-01 via Nuitee
C
Cocovac solo_traveller fr
4
Tarif élevé pour un hôtel mal proportionné / propreté à revoir
Pros:

Salle de bain refaite. Matelas ok

Cons:

Mal chauffé. Propreté. Café jus de chaussette. Le personnel ne demande pas si ça va en évitant de vous regarder sans vous aider lorsque vous peinez à rentrer avec une grosse valise

2026-04-01 via Nuitee
E
elodie extended_group fr
8
Excellent rapport qualité prix!
Pros:

Personnel très gentil, chambre bien agencée, super petit déjeuner. Très bon emplacement

Cons:

Parties communes à améliorer

2026-03-31 via Nuitee
Y
youssef couple eg
1
Cons:

I couldn’t sleep whole night i lost a-lot of business next day coz of that

2026-03-31 via Nuitee
E
Evelyne solo_traveller fr
3
À fuir
Cons:

Espaces communs vétustes et sales. Chambre donnant sur une coursive extérieure avec vue sur un immeuble en ruine. Climatisation en panne. Chambre très froide. Radiateur électrique poussiéreux apporté par le veilleur de nuit vers 11h. Petit déjeuner de qualité médiocre (pain mou…) servi dans la salle d’entrée vétuste et trop petite (3 tables) et pas de service en chambre. Serviettes de toilette plus grises que blanches et usées. Drap déchiré.

2026-03-31 via Nuitee
C
Claus couple dk
4
Viledende omtale af hotellet på Booking.com siden. Skuffende ophold
Pros:

Beliggenheden. Personalet var venligt, men meget ungt. Fik indtryk af at hotellet var en 'pengemaskine'.

Cons:

Fotos af værelser og reception svarer overhovedet ikke til virkeligheden. Værelset meget lille, spartansk indrettet, koldt og støj fra gangområde. Iskoldt badeværelse uden opvarmning. Vi var der ultimo marts. Hotel kun egnet for unge mennesker på lavbudget.

2026-03-29 via Nuitee
A
Arsen Arturi couple fr
1
Hôtel sale
Pros:

Rien

Cons:

L’hôtel était sale. J’ai trouvé deux cheveux roux de femme dans le lit.
Il n’y avait pas d’eau chaude dans la chambre, la salle de bain était sale et il y avait de la saleté partout.
Je regrette de ne pas avoir pris de photos pour partager, mais c’était vraiment horrible.
À cause de cela, nous sommes arrivés très tard dans la chambre et nous avons quitté l’hôtel dès le matin.
Je suis content que nous ayons réservé pour seulement une nuit.

2026-03-29 via Nuitee
I
Iva family_with_children bg
7
2026-03-29 via Nuitee
F
Florian couple fr
4
Pros:

L'emplacement.

Cons:

Hotel très sale, des la réception.
Chambre très sale, la fenêtre était ouverte + pas de chauffage.

2026-03-29 via Nuitee
M
Maury solo_traveller fr
4
Pros:

L'endroit est propre

Cons:

Pas de chauffage allumé alors qu'il fait très froid dehors, ni couverture suffisante.
Lavabo dans la douche donc une fois celle ci prise le sol est bien mouillé...

2026-03-29 via Nuitee
B
Bénédicte couple fr
1
Séjour catastrophique nous avons très mal dormi .
Pros:

Pas de petit dejeuner prit

Cons:

Très bruyant les portes claques toutes la nuit.
La literie pas confortable faudrait la changer...
On voit la lumière du couloirs par la porte de la chambre.
La climatisation souffle sur le lit plus voyant lumineux qui gènes ainsi que l alarmes incendie qui reste allumés...
La pente de la douche très mal réalisée quand on.et au toilette les pieds sont aussi trempés par l eau qui arrive de la douche.
La VMC dans la salle de bains tres bruyante.

2026-03-28 via Nuitee
L
LAETTICIA solo_traveller fr
9
Je recommande
Pros:

Personnel très accueillant et l’emplacement

2026-03-28 via Nuitee
J
Julie solo_traveller fr
3
A proscrire si besoin de calme
Pros:

Points positifs : personnel d’accueil et femme de ménage gentils et serviables.

Cons:

l’isolation phonique, totalement inexistante. Bruit constant jour et nuit : clients qui vont et viennent en parlant à voix haute, portes qui claquent, ascenseur qui s’ouvre et se ferme.
On a littéralement l’impression d’être dans la même pièce que les voisins… et malheureusement, on entend tout : téléphone, télévision, conversations, passages aux toilettes, jusqu’aux ronflements.

2026-03-28 via Nuitee
A
Albert couple cz
1
Pros:

This is my first negative review ever I am providing via the Booking app. However, unfortunately an absolutely deserved one. Especially the approach of the management, respectively the lack of thereof.

Cons:

We arrived after 5.00pm, even though check in was supposed to start at 3.00pm, and our booked room was still not ready. After waiting and discussing the situation with the receptionist, we were offered a different room instead. Unfortunately, the alternative room was in a very poor condition, with an unpleasant smell, poor air quality, and a general appearance that did not match the photos shown on the Booking.com listing. The air-conditioning unit also looked to be in poor condition, which did not inspire confidence.
What made the situation even more frustrating was the complete lack of management support. The receptionist told us that the manager was on holiday and that there was nobody else available with authority to resolve the issue. Given the condition of the room, we did not feel it was safe or appropriate to stay there, so we had to look for another solution. Overall, this was a very disappointing experience, especially as the property did not reflect the standard presented online. Furthermore, the online communication with the hotel’s representatives was very frustrating. I am not used to giving reviews, especially negative ones, but here I need to make an exception—I really wouldn't recommend this hotel to anyone!

2026-03-26 via Nuitee
M
Margherita solo_traveller fr
5
2026-03-26 via Nuitee