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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Hiking
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Shared kitchen
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Public transport tickets
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Tour/class on local culture
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Themed dinner nights
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Temporary art galleries
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Movie nights
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
New Serkong House is conveniently located in Dharamshala and offers a range of amenities such as concierge services, free WiFi, and a shared lounge for guests to relax.
Comfortable Accommodation
The non-smoking rooms at this 3-star hotel are well-equipped with private bathrooms, free toiletries, and a kettle for your comfort and convenience.
Delicious Dining Options and Activities
Start your day with a delicious breakfast and savor American, Chinese, and Indian cuisine at the on-site restaurant. Guests can also enjoy cycling in the area and take advantage of the bike hire services available.
Ready to experience a comfortable stay at New Serkong House? Book now for an unforgettable experience!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Struttura in una posizione comoda e in via di rinnovamento. Personale molto cortese e disponibile.
I really like the staff at Serkong. Pema and the manager of the hotel are very soft spoken and helpful. They try to help you in the best way possible. There was some construction happening next to my room, for which the manager upgraded my room to the suite that basically was much more quieter. Pema is a sweetheart.
There is nothing I didn’t like…
Très très bien situé dans McLeod Gandj (possible de faire un grand nombre de choses à pied) avec un personnel qui est adorable. La vue depuis le restaurant est superbe !
Кафе
Розташування
Мала кількість шампуню та гелю. Це просто імітація що він є
פינה שקטה בתוך כל הבלאגן מסביב
מקלחת חלשה ללא מים חמים
Perfect location right on main square and good rooms
Very courteous staff, loved it :)
Приемлемая цена. Согласились со скидкой дать номер делюкс. Чуть-чуть кажется нужно отелю привести номера в порядок. Сделать косметический ремонт. И тогда цена будет полностью соответствовать.
Обычный номер совсем скромный. В нем даже темно немного.
Excellent location. Super friendly and helpful staff. Clean huge rooms
Big rooms with balcony. Staff lovely. Restaurant food delicious. Wonderful view from there. Everyone tries so hard
Nothing
Our recent stay at the New Serkong House was an absolute pleasure from start to finish. The hotel is pristine, with every corner of the property, from the inviting lobby to our comfortable room, being immaculately clean. The staff deserves special commendation for their warm, professional, and genuinely friendly service; they were always on hand to offer helpful recommendations and ensure our needs were met. The location is truly unbeatable. Tucked away perfectly, it provides a peaceful escape while still being conveniently close to all the local attractions. However, the most memorable aspect of our visit was undoubtedly the incredible views. Our room looked out onto a breathtaking panorama that was simply stunning, especially at sunrise. This hotel combines a serene environment with top-notch service and an unparalleled scenic backdrop, making it the perfect choice for a memorable getaway.
The staff - Yangchen at the front staff, the restaurant staff and the cleaning ladies were all extremely kind and helpful.
It is unfortunate that there was building work going on during most days right next to my room. The disco beat from the main chowk in the evenings was also quite loud but I know these are factors beyond the control of the guesthouse.
Reception staff very helpful
Tv did not work. Dirty bed covers. Loose connection in shower.Furniture very old. Many steep steps to the property. Not suitable for seniors
The staff was incredibly kind and helpful. Great service.
The mattress on the bed was quite firm and I didn’t sleep quite as well as I usually do. Other than that it was an excellent stay.
Lovely room and great staff and location.
Very beautiful and charming traditional hotel. The staff was outstanding friendly and attentive. In the heart of Mcleodganj.
Variery of breakfast was very limited.
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