Gemini Star Hotel Kuta

Hotels
6.3 (91 reviews)
Jl. Poppies II Gang Ronta , Kuta , id

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Value for Money
Good Location
Friendly Staff
Cons:
Cleanliness Issues
Limited Breakfast Options
Room Maintenance Problems

Categories

Cleanliness
4.05
Several complaints about dirtiness upon arrival and unclean facilities were noted.
Service
7.55
Staff were generally friendly, but some service requests were not accommodated.
Location
7.05
The area is well-situated for nightlife and shopping, though some found it dirty.
Room Quality
6.05
Rooms are of adequate size, but some facilities need maintenance and may not match online representations.
Amenities
6.55
Basic amenities provided; pool access from rooms was appreciated.
Value for Money
7.55
Guests felt the value was acceptable given the location and price.
Food and Beverage
5.05
Breakfast options were described as limited and not recommended.
Overall Experience
6.55
Overall stay was average; good location and service but issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:11

Property Description

Tropical Oasis Retreat

Convenient Location and Amenities
Gemini Star Hotel, just a short stroll from Kuta Beach, offers an outdoor pool for relaxation and private terraces in every room. With free Wi-Fi in the restaurant, enjoy easy connectivity during your stay.

Comfortable Accommodations and Services
Each room is well-equipped with essential amenities like a desk, wardrobe, and the option of fan or air conditioning. The hotel also provides daily breakfast buffets and assistance with laundry and airport transfers, ensuring a hassle-free experience.

Culinary Delights and Room Service
Indulge in a variety of Indonesian, Chinese, and Western dishes at the on-site restaurant or opt for room service for a cozy night in. Discover a blend of convenience and comfort at Gemini Star Hotel.

Book your stay now for a memorable tropical getaway at Gemini Star Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 91 reviews
Cleanliness: 4.05
Service: 7.55
Location: 7.05
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.05
Overall Experience: 6.55
S
seventh2015 • couple • au
1
Staff stole 250$ from room
Pros:

WARNING TO OTHER GUESTS

I had a very serious incident during my stay at this hotel. I had 250 million Indonesian rupiah in cash in my room, and after the room was cleaned, I discovered that the money was missing

Cons:

⚠️ WARNING TO OTHER GUESTS

I had a very serious incident during my stay at this hotel. I had 250 million Indonesian rupiah in cash in my room, and after the room was cleaned, I discovered that the money was missing.

2026-08-29 • via Nuitee
V
Veronica • couple • it
1
Struttura sporca
Cons:

Struttura sporchissima, cuscini del letto pieni di muffa, lenzuola bucate e sporche. Piscina inutilizzabile.
Sporco ovunque, c’era persino un rotolo di carta igienica usato con delle macchie gialle, per non parlare della tenda della camera.
Abbiamo cambiato hotel il giorno seguente.

2026-08-19 • via Nuitee
C
Cynthia • family_with_children • fr
8
Bon séjour dans un endroit bien situé et calme
Pros:

L’emplacement, le personnel très gentil, dispo Ied à l’écoute

Cons:

Le restaurant était fermé le soir

2026-08-10 • via Nuitee
M
Muhammad Arfan • solo_traveller • pk
8
Pros:

Nice location

Cons:

Old furniture and dirty bath

2026-06-30 • via Nuitee
J
Jose Alberto • family_with_children • gb
8
Everything is very good the staf members are so familiar when weal deal with
Pros:

It is very good

Cons:

-

2026-06-28 • via Nuitee
J
Jose Alberto • couple • gb
8
Very good place
Pros:

Good

Cons:

-

2026-06-25 • via Nuitee
J
Jose Alberto • couple • gb
7
Very good place
Pros:

Good

Cons:

-

2026-06-25 • via Nuitee
A
Andi • solo_traveller • id
8
Pros:

Bersih baik

2026-06-24 • via Nuitee
C
Christophe • solo_traveller • fr
10
2026-06-20 • via Nuitee
D
Dayane da Silva • family_with_children • au
5
I hope the hotel improves its cleanliness and maintenance because the staff’s hospitality was excellent.
Pros:

The staff was kind and welcoming, especially the receptionist, who was very friendly and even allowed me to stay 30 minutes past check-out, which I really appreciated.

Cons:

Unfortunately, the room itself was not in good condition. It was dirty, had an unpleasant smell, and I saw cockroaches. The bathroom smelled bad, the toilet was damaged, and the flush was not working properly. These issues made the stay uncomfortable.

2026-06-18 • via Nuitee
M
Michelle • extended_group • au
8
It was okay
Pros:

It was a nice family room and large close to poppies lane and convenient

Cons:

Shower wasn’t great and no hand soap

2026-06-15 • via Nuitee
H
hamilton • solo_traveller • au
10
Pros:

Wonderful staff. Cafe! Quiet. Locals :)

2026-06-02 • via Nuitee
T
Timothy • couple • au
10
2026-06-02 • via Nuitee
S
Syed • family_with_children • au
1
Pros:

Poor management with poor facilities

2026-05-27 • via Nuitee
G
Gregurke • solo_traveller • au
6
You get what you pay for.
Pros:

Location
Cafe

Cons:

Broken tiles and rotting timber around the pool. Shower in room 202 was terrible.

2026-05-27 • via Nuitee
A
allan • couple • au
8
2026-05-23 • via Nuitee
P
Paul • couple • au
1
Bad ,one night to many ,never again
Pros:

The water pressure was good

Cons:

On the night we stayed there was a episode where a local creamed for 1 hour non stop scaring everyone then p pole came home a 3 am were yelling and arguing and tried to get into our room

2026-05-16 • via Nuitee
C
Chauhan • family_with_children • in
6
2026-05-14 • via Nuitee
R
Rissanen • family_with_children • fi
1
Pros:

En mistään.

Cons:

Osa kuvista oli muokattu ja näyttivät huomattavasti paremmilta kuin todellisuudessa oli. Terassi oli rikkinäinen ja lahonnut. Allas likainen. Huoneen tekstiilit olivat homeisia. Pesuhuoneen lavuaari ei vetänyt, jonka seurauksena lattiakaivo tulvi. Huoneessa ei ollut käsipyyhkeitä vaikka niitä pyydettiin. Eikä siellä ollut luvattuja hammasharjoja. Emme jääneet kyseiseen hotelliin, vaan vaihdoimme heti paikkaa.

2026-05-04 • via Nuitee
S
Santos • solo_traveller • za
4
Pros:

The rooms were clean and location was good

Cons:

The noise all through the night because of the night club next door and the extremely loud sounds of night activities of ladies bringing customers back to the room next to me and above me. Yes that's right. Not just one room and not just once off.

2026-04-27 • via Nuitee