Iris Hotel Boston

Hotels
9.3 (325 reviews)
30 Webster Street , Brookline , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Unprofessional service on package handling
Spa experience issues
Rude front desk staff

Categories

Cleanliness
9.61
The hotel is noted as comfortable and clean.
Service
9.08
Mixed reviews on service; some found staff friendly while others faced issues.
Location
9.82
Conveniently located for Brookline and the hospital area.
Room Quality
9.57
Rooms are well-maintained and have excellent linens, towels, and a comfortable bed.
Amenities
8.6
Spa experience not satisfactory, affecting overall amenities perception.
Value for Money
9.06
Issues raised with package handling and breakfast credit affect perceived value.
Food and Beverage
9.11
Mixed sentiments regarding the restaurant service and experience.
Overall Experience
9.58
Overall positive experience from multiple reviews, overshadowed by one negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:00

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV.

On-Site Dining and Bar
Enjoy a delicious meal and refreshing drinks at our restaurant and bar, perfect for relaxing after a day of exploring the city.

Fitness Center and Business Facilities
Stay active in our fitness center and take advantage of our business center for all your work needs.

Book your stay at Iris Hotel Boston and indulge in a luxurious experience near Fenway Park and Boston University.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 325 reviews
Cleanliness: 9.61
Service: 9.08
Location: 9.82
Room Quality: 9.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.58
B
Bernardo solo_traveller br
10
2026-07-14 via Nuitee
J
Jen couple es
10
Wonderful stay made wonderful by the people who work here!
Pros:

The staff here is beyond amazing! So caring and lovely! And the restaurant is excellent, so much care and attention given to the food, which was delicious!

2026-07-09 via Nuitee
S
Silvia solo_traveller us
10
2026-07-06 via Nuitee
J
Jorge couple us
9
2026-07-02 via Nuitee
A
Alistair solo_traveller gb
10
Pros:

We stayed in a deluxe suite. Yhe room was spacious. Housekeeping was excellent and the staff very friendly and helpful.

Cons:

Nothing we didnt like

2026-06-21 via Nuitee
יצחק אייזנר solo_traveller il
10
Pros:

החדר היה גדול ומרווח. הכיל מטבחון עם כיריים, מיקרוגל, מקרר וכיור מטבח.
ניתן לעמעם ולהגביר את התאורה באופן קל.
הצוות היה אדיב מאוד.
ביקשנו כסא נוסף לחדר וקיבלנו מיד.
ביקשנו קומקום חשמלי וקיבלנו מיד.

Cons:

לא אהבנו את שיטת ה vallet להחניית הרכב. כלמדבר שרצינו לקחת ו/או להחזיר לרכב דרשה התערבות של הצוות.

2026-06-17 via Nuitee
A
Anita couple us
7
Great rooms.
Pros:

Good location

Cons:

Some of the staff were indifferent and disheveled. Not helpful even to check out. Weird.

2026-06-17 via Nuitee
P
Peggy couple us
10
2026-06-11 via Nuitee
A
Abar couple us
9
2026-06-08 via Nuitee
R
Rammy Shellef couple il
9
Pros:

Room and its comfort. Location was perfect for us.

Cons:

Price too high. Water pressure too low. Elevators are not up to the standard expected from such a pricey hotel.

2026-06-06 via Nuitee
M
Michelle couple us
10
We look forward to a future stay at this incredibly well run, pristine hotel with a very attentive staff!!
Pros:

The staff was exceptional!!! The property was lovely and in a great location!

2026-06-05 via Nuitee
M
Marcela solo_traveller ar
7
Una buena opción en Brookline
Pros:

la ubicacion es muy buena. En Coolidge Corner a dos cuadras de la Green line que te lleva a Boston. El hotel muy bien mantenido, la habitación confortable y muy limpia. Buenas camas y almohadas. Buena ducha

Cons:

El desayuno no me gustó. Era a la carta y con opciones poco saludables. Y la habitación tiene microondas y heladera pero sin vajilla ni cubiertos. tuve que insistir bastante para que me mandaran dos platos y dos pares de cubiertos.

2026-06-01 via Nuitee
G
Gil couple rs
9
2026-05-31 via Nuitee
E
Elana solo_traveller il
10
Pros:

החדר גדול, מואר ומעוצב בצורה יפה. נהנינו מאד לשהות בו.
גם אנשי הצוות בקבלה היו ידידותיים והציעו עזרה בכל דבר

2026-05-25 via Nuitee
R
rebecca couple us
10
2026-05-24 via Nuitee
M
Mariana couple ar
9
Buena ubicación
Pros:

Habitaciones amplias

2026-05-20 via Nuitee
P
paula family_with_children ar
8
Buen hotel
Pros:

Muy bien ubicado

Cons:

La habitación tenía y fue uno de los motivos de mi elección cocina pero tenias que pedir cualquier utensillo plato taza etc por teléfono coso que me resultó muy incomoda.

2026-05-20 via Nuitee
N
Nicola extended_group gb
7
good
Pros:

Location great especially for the marathon. Room comfortable and clean.

Cons:

The breakfast was the worst part of the stay. Breakfast was included in our rate but it was terrible -poor choice and terrible service I would never book breakfast there again
Difficult to get room cleaned - very slow

2026-04-28 via Nuitee
C
Corinne solo_traveller fr
8
Hôtel IRIS ...nous recommandons!
Pros:

Très bel hôtel ! Notre chambre était spacieuse et très confortable. Lumineuse. Nous avions un lit king size avec un matelas de très bonne qualité. L'hôtel est idéalement situé très proche des transports en commun et des commerces, dans un quartier agréable. Le personnel est avenant et disponible. Nous recommandons ! Si nous retournons à Boston, nous opterons à nouveau pour cet Hôtel!

Cons:

Nous avions une kitchenette fonctionnelle, avec un grand frigidaire et un grand micro ondes qui faisait aussi grill. Seul petit bémol, les placards étaient vides, non équipés en assiettes, verres, couverts etc...nous avons dû les demander.

2026-04-25 via Nuitee
M
Morgan solo_traveller us
10
2026-04-23 via Nuitee