Serra Madre Hotel

Hotels
8.8 (109 reviews)
Rua Rio Grande do Norte, s/n quadra 05 lote 05 A – Esplanada do Rio Quente , Rio Quente , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Spacious and clean rooms
Cons:
Small pool
Inadequate amenities like old cookware

Categories

Cleanliness
8.54
Guests reported the hotel was very clean and organized, with daily towel changes.
Service
8.91
Many guests praised the attentiveness and courtesy of the staff.
Location
9.25
The hotel is in an excellent location, close to local commerce and attractions.
Room Quality
8.7
Rooms are spacious and comfortable, suitable for families.
Amenities
8.23
The amenities include a small pool and basic kitchen, but some items were noted as old or inadequate.
Value for Money
8.99
Described as a good value, especially for families wanting space.
Food and Beverage
8.74
Breakfast is varied and well-served, though some improvements were suggested.
Overall Experience
9.01
Overall positive experiences noted, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:17

Property Description

Luxurious Accommodation with Exciting Amenities

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or work out at the fitness centre during your stay at Serra Madre Hotel.

Family-Friendly with Sun Terrace: Relax with your loved ones in the family rooms and soak up the sun on the charming sun terrace provided by the hotel.

Entertainment Options: Have a fun-filled stay with facilities like a hot tub, billiards, and table tennis available for your entertainment at this 3-star hotel.

Book now to experience a blend of comfort and leisure at Serra Madre Hotel in Rio Quente.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 109 reviews
Cleanliness: 8.54
Service: 8.91
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.99
Food and Beverage: 8.74
Overall Experience: 9.01
R
Richard • family_with_children • br
10
2026-03-24 • via Nuitee
C
Cássia • family_with_children • br
9
2026-03-19 • via Nuitee
E
Euclides • couple • br
9
2026-03-19 • via Nuitee
L
Lucas • couple • br
10
2026-03-19 • via Nuitee
B
Bruno Guilherme • family_with_children • br
9
2026-03-17 • via Nuitee
T
Talita • couple • br
10
Pros:

Funcionários atenciosos e dedicados.

2026-03-16 • via Nuitee
V
Valéria • family_with_children • br
10
2026-03-14 • via Nuitee
R
ROBERT HAAS • solo_traveller • br
6
No geral e bom, nao tive problemas. Recomendo!
Pros:

O cafe nao era bem o que esperava, longe de ser um cafe de hotel, mas e satisfatorio. O local e bom. Os atendentes so otimos e a limpeza tambem. O apartamento tem um bom tamanho e bom. Recomendo.

Cons:

O unico ponto que poderia melhorar era o cafe, para um hotel poderia ser melhor. As toalhas sao muito duras, parecem lichas, e os amanities tb poderiam ser melhor.

2026-03-07 • via Nuitee
N
Norma • extended_group • br
8
2026-03-04 • via Nuitee
V
Vaz • solo_traveller • br
9
2026-03-02 • via Nuitee
M
Marcus • family_with_children • br
9
Apesar dos pontos negativos voltaria
Pros:

Quarto amplo e funcionários sensacionais

Cons:

Café da manhã muito simples, garagem muito apertada

2026-03-01 • via Nuitee
P
Priscilla • family_with_children • br
9
Maravilhosa
Pros:

a primeira vez que fui pedi berço porém não conseguiram e estava tudo bem, pois tinha mais camas, coloquei do meu lado e deu tudo certo.
desta vez o berço estava à nossa espera, foi perfeito!

2026-02-26 • via Nuitee
F
Felipe • family_with_children • br
10
Voltarei ao mesmo local
Pros:

O local é um Apart Hotel. Então temos o serviço de café da manhã e troca das roupas de cama e banho. Quarto extramamente limpo. Café da manhã com o necessário (não é excepcional mas tem o que se precisa). Local bem centralizado. Apenas tem uma subidinha.

Cons:

A localização é centralizada, mas tem uma subidinha. Mas nada que atrapalha.

2026-02-25 • via Nuitee
E
eliandro • family_with_children • br
10
2026-02-24 • via Nuitee
A
Ana Paula • family_with_children • br
3
2026-02-23 • via Nuitee
T
Thais • family_with_children • br
8
Vale a pena este hotel para quem quer curtir o Hot Park
Pros:

Localização e o quarto é ótimo

Cons:

Nada a reclamar

2026-02-22 • via Nuitee
V
Vilson • couple • br
10
Um dia apenas mas foi muito bom
Pros:

Tudo muito organizado

Cons:

Tudo ok

2026-02-13 • via Nuitee
E
EZIO • couple • br
10
2026-01-20 • via Nuitee
D
Dionisio Wagner • extended_group • pt
9
Recomendo vivamente, voltarei!
Pros:

Localização excelente perto do Hot Park, cerca de 5 minutos a pé. Perto de excelentes restaurantes, como o Empadão Goiano da Tânia que adorei e recomendo também! A limpeza era impecável e todos os dias as toalhas eram trocadas, e ao final de dois dias de estadia, o chão foi limpo. Todos os funcionários eram simpáticos e acessíveis. O café da manhã era variado e com doces apetitosos.

Cons:

O parque de estacionamento situado no subsolo era bem complicado de entrar, super apertada a entrada.

2026-01-20 • via Nuitee
W
Wedisley • family_with_children • br
9
Pros:

Otima instalação
Bom café da manhã
Serviços bons

Cons:

As salas dos apartamentos deveriam tem no mínimo ventiladores. Pois são muito quentes.

2026-01-20 • via Nuitee