Maids Guest Rooms

Hotels
8.8 (249 reviews)
288 Kew Road , Kew , gb

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
Squash
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Excellent location near Kew Gardens
Friendly and accommodating staff
Cons:
No breakfast options
Some issues with room amenities

Categories

Cleanliness
8.88
Reviews indicated the rooms were clean and well-maintained but some concerns were expressed about space.
Service
9.35
Guests praised the accommodating and friendly staff, contributing to a welcoming atmosphere.
Location
9.39
The accommodation's proximity to Kew Gardens and public transport was frequently highlighted as a major positive.
Room Quality
8.84
Rooms were described as spacious and comfortable, though some stated potential improvements.
Amenities
8.87
The availability of tea and coffee, as well as the bathroom facilities, were appreciated, but some suggestions were made for improvement.
Value for Money
8.83
Guests felt the pricing was terrific for the quality of the accommodation.
Food and Beverage
7.38
There were complaints about the lack of breakfast options, which affected perceived value in this category.
Overall Experience
8.85
Overall, guests had a positive experience, though a few issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 01:20

Property Description

Charming Accommodation in Kew Gardens

Terrace and Free WiFi: Enjoy the serene terrace and stay connected with complimentary WiFi throughout your stay at Maids Guest Rooms.

Delightful Dining Options: Indulge in British cuisine at the on-site restaurant, with special dietary requests catered to, ensuring a satisfying dining experience for all guests.

Outdoor Activities: Immerse yourself in the picturesque surroundings of Kew by exploring hiking and cycling options available nearby.

Experience comfort and convenience at Maids Guest Rooms. Book now for a memorable stay amidst the beauty of Kew Gardens.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 249 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.38
Overall Experience: 8.85
N
Nick solo_traveller gb
8
Cons:

Couldn’t get coffee machine to work

2026-03-11 via Nuitee
A
Andrew couple gb
8
Pros:

Friendly staff were always helpful. Nice accomodation above a lovely olde world tearoom. All facilities you need and lovely comfortable bed.

Cons:

Only drawback was the fact it is on the landing flight path for Heathrow. Not a problem overnight but flights start early morning.

2026-03-01 via Nuitee
D
DEBORAH solo_traveller gb
8
Pros:

It was spacious, clean and well equipped

Cons:

The shower could do with an update of power. Also perhaps a tad more natural lighting from the windows would be nice

2026-02-27 via Nuitee
S
Sarah couple gb
9
Great location and staff
Pros:

Great location,walking distance from station, bus stops right outside.
Great having the tea shop downstairs for breakfast

Cons:

We stayed in room 5 and although there was a mirror in the bathroom there wasn’t one in the bedroom so it was impossible to blow dry your hair or check your clothes.
Small niggle as eco else was excellent

2026-02-23 via Nuitee
C
Christine couple au
8
It was pleasant and close to transport
Pros:

It was as comfortable and self contained.

Cons:

Shower was very small access.

2026-01-15 via Nuitee
V
Vincent couple be
8
2026-01-01 via Nuitee
K
Kristina couple gb
10
Perfect location for Christmas at Kew
2025-12-25 via Nuitee
C
Cisticova solo_traveller gb
9
2025-12-16 via Nuitee
M
mike solo_traveller gb
10
Good nights sleep ready for work next day
Pros:

The room was a really good size , v quiet ( for London ) , had tea and coffee , fab bathroom with walk in shower . Heating really good and controllable . Really convenient to Kew Gardens ( opposite) and the tube station . Good for London generally . On top of that the price was terrific . Free overnight street Car parking around the corner .

Cons:

Nothing .

2025-12-10 via Nuitee
M
MARK couple gb
5
Pros:

Position of accommodation

Cons:

No breakfast on offer the next day of the night we stayed!

2025-12-08 via Nuitee
L
Lidia couple fr
9
2025-12-07 via Nuitee
E
Emile WAHID couple fr
7
2025-12-03 via Nuitee
J
Joan couple gb
9
2025-11-22 via Nuitee
L
LB extended_group gb
8
Lovely quaint room above a tea house
Pros:

Spacious cosy warm room with lovely high quality bathroom. Nice to have a bath as well as a shower. It was really quiet too which was a bonus.

Cons:

Being fussy here but really don't like PG Tips tea, perhaps some Yorkshire tea or herbal options would be great. Coffee machine is great to have but unfortunately I couldn't get it to work!

2025-11-21 via Nuitee
L
Lisa solo_traveller gb
10
Luxurious and affordable in a fantastic location
Pros:

On arrival the staff were so accomodating and so friendly. They made me feel so welcome. The room was spacious, clean and luxurious. Literally every little thing has been thought of. I cannot recommend Maids Guest Rooms more highly and it will be my first choice for every trip I make to London

Cons:

It was perfect

2025-11-20 via Nuitee
T
Tom solo_traveller gb
10
Classic, beautiful and spacious - great value for money
Pros:

Quant, classic, beautiful room and really lovely decor with lots of mod cons - for a great price

Cons:

Nothing - I’ve been here quite a few times. It’s superb

2025-11-19 via Nuitee
H
Hannah couple gb
7
2025-11-06 via Nuitee
S
Sita solo_traveller us
8
Cons:

It was tiny, so a little more room in the closet area would have been nice. For the price.

2025-11-06 via Nuitee
L
Lucero solo_traveller us
10
2025-11-03 via Nuitee
C
Colin couple gb
9
2025-11-01 via Nuitee