Apartamento Embajadores XI

Hotels
7.6 (34 reviews)
Glorieta de Embajadores, 5 , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Great location
Spacious and well-equipped room
Cons:
Poor cleanliness
Unresponsive service

Categories

Cleanliness
5.55
The apartment was not clean upon arrival, and there was a dirty towel provided, impacting overall cleanliness.
Service
7.02
The service was lacking as the host was unresponsive and did not address needs promptly.
Location
9.05
Excellent location near metro and central amenities.
Room Quality
7.51
The room was spacious and well-equipped, despite some issues with noise.
Amenities
7.04
Basic amenities were lacking; insufficient towels and coffee not provided.
Value for Money
7.5
The pricing was justifiable considering location, but lack of basic amenities impacted perceived value.
Food and Beverage
9.04
Standard quality for this hotel tier.
Overall Experience
8.12
A moderate experience with both positive and negative aspects weighted evenly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:25

Property Description

Central Location
Situated in the heart of Madrid, AmazINN Places Embajadores XI is conveniently located near major attractions such as Atocha Train Station and Reina Sofia Museum, making it the perfect base for exploring the city.

Modern Amenities
This apartment offers a comfortable stay with air conditioning, free WiFi, and a fully equipped kitchen. Relax in front of the flat-screen TV or enjoy the convenience of a lift in the building.

Nearby Attractions
Explore popular landmarks like Plaza Mayor and Puerta del Sol, all within walking distance from the property. With Mercado San Miguel and Puerta de Toledo nearby, guests can immerse themselves in the vibrant culture of Madrid.

Experience the best of Madrid at AmazINN Places Embajadores XI. Book your stay now for a memorable getaway.

Important information:

A fee of EUR 25 applies for early check-in. All requests are subject to confirmation by the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 34 reviews
Cleanliness: 5.55
Service: 7.02
Location: 9.05
Room Quality: 7.51
Amenities: 7.04
Value for Money: 7.5
Food and Beverage: 9.04
Overall Experience: 8.12
F
Francisco family_with_children es
10
Estancia corta, perfecto para descansar, piso moderno
Pros:

Excelente ubicación, limpio, cómodo, tiene todo lo necesario incluso si quieres cocinar. Piso moderno. Aire acondicionado.

Cons:

Ruido en otros departamentos

2026-06-07 via Nuitee
V
Vito family_with_children it
7
Pros:

Posizione ottima

Cons:

Macchinetta del caffè

2026-05-04 via Nuitee
A
Audrey extended_group fr
4
Séjour décevant dans cet appartement
Pros:

Literie correcte

Cons:

Appartement mal insonorisé/voisinage bruyant la nuit, appartement très peu équipé/mal équipé, séjour en mars pas de chauffage et pas d’eau chaude pendant toute la durée du séjour! Attention c’est systhematique sur ce logement ! L emplacement est assez éloigné du centre cependant une bouche de métro est en bas de l immeuble.
Séjour sombre pas de fenêtre mis à part dans les chambres.

2026-04-11 via Nuitee
R
rafael extended_group es
6
Pros:

la ubicacion

Cons:

calentador roto no habia agua caliente llamamos varias veces vinieron pero eel calentador no funciono

2026-02-27 via Nuitee
W
Wendy couple gb
10
2026-02-22 via Nuitee
C
Caballero extended_group es
2
Desastre total y sin solución en todo el fín de semana
Pros:

LA UBICACIÓN

Cons:

La caldera no funcionaba, por lo que no nos pudimos duchar en todo el fin de semana y tampoco había calefacción (pasamos frío). Nadie lo solucionó. Televisor averiado y tampoco había gel ni champú.

2026-01-29 via Nuitee
D
Danielle extended_group au
7
Good location but bring your own coffee pods!
Pros:

Location is great, with a metro stop right at the front door. If you’re feeling energetic it’s also walkable to the art triangle and Atocha station. Beds were very comfy and we had plenty of room for two people. The building’s old so expect a bit of noise from neighbours, but nothing some ear plugs wouldn’t fix.

Cons:

There’s a coffee machine, but no coffee provided. We were two friends booked for four nights but got just two sachets of instant coffee. Only two small towels provided for the entire stay too. I noticed similar feedback in other comments so I’m surprised it hasn’t been taken on board. For the price, I think taking some extra care on providing the basics would have made a difference.

2026-01-19 via Nuitee
M
MARC extended_group es
8
2026-01-19 via Nuitee
N
Nikola extended_group rs
10
2026-01-18 via Nuitee
G
Giovanni extended_group it
8
2025-12-07 via Nuitee
ΑΝΤΩΝΙΟΣ extended_group gr
9
ΑΠΡΟΒΛΙΜΑΤΙΣΤΗ ΔΙΑΜΟΝΗ ΣΤΗ ΜΑΔΡΙΤΗ
Pros:

ΤΟ ΚΑΤΑΛΥΜΑ ΗΤΑΝ ΔΙΠΛΑ ΣΤΟ ΜΕΤΡΟ ΔΥΟ ΣΤΑΣΕΙΣ ΑΠΟ ΤΗΝ ΣΟΛ.ΕΙΧΕ ΔΥΟ ΥΠΝΟΔΩΜΑΤΙΑ ΜΕ ΜΕΓΑΛΑ ΚΡΕΒΑΤΙΑ ΜΠΑΝΙΟ ΕΥΡΥΧΩΡΟ ΣΑΛΟΝΙ ΚΑΙ ΚΟΥΖΙΝΑ ΚΑΛΑ ΕΞΟΠΛΙΣΜΕΝΗ.ΕΙΝΑΙ ΣΤΟΝ 4 ΟΡΟΦΟ ΚΑΙ ΕΧΕΙ ΑΣΑΝΣΕΡ.ΔΕΝ ΕΧΕΙ ΘΕΑ ΕΙΝΑΙ ΕΣΩΤΕΡΙΚΟ.ΤΟ check in ΗΤΑΝ ΗΛΕΚΤΡΟΝΙΚΟ ΚΑΙ ΟΙ ΠΟΡΤΕΣ ΜΕ ΠΛΗΚΤΡΟΛΟΓΙΟ ΚΑΙ ΚΩΔΙΚΟ.Η ΠΕΡΙΟΧΗ ΕΙΝΑΙ ΣΧΕΤΙΚΑ ΚΕΝΤΡΙΚΗ ΚΑΙ ΕΧΕΙ ΤΑ ΠΑΝΤΑ ΜΟΚΙΣ ΒΓΕΙΣ ΑΠΟ ΤΟ ΚΑΤΑΛΥΜΑ.ΔΕΝ ΥΠΗΡΞΕ ΚΑΠΟΙΟ ΠΡΟΒΛΗΜΑ ΚΑΤΑ ΤΗΝ 3ΜΕΡΗ ΔΙΑΜΟΝΗ ΜΑΣ

Cons:

ΓΕΝΙΚΑ ΤΟ ΚΤΙΡΙΟ ΕΙΝΑΙ ΠΑΛΙΟ ΚΑΙ ΑΥΤΟ ΦΑΙΝΕΤΑΙ ΣΤΟΥΣ ΚΟΙΝΟΧΡΗΣΤΟΥΣ ΧΩΡΟΥΣ ΟΠΩΣ ΤΟ ΚΛΙΜΑΚΟΣΤΑΣΙΟ ΑΛΛΑ ΣΤΑ ΔΩΜΑΤΙΑ ΕΧΕΙ ΓΙΝΕΙ ΑΝΑΚΑΙΝΗΣΗ ΜΕ ΩΡΑΘΟ ΑΠΟΤΕΛΕΣΜΑ

2025-12-03 via Nuitee
A
Andreas Stefan extended_group ro
4
Pros:

The location.

Cons:

1.It was very noisy.We were able to get some sleep after 3,4 or even 5 in the morning.

2.When we arrived there were only 2 towels and one of them was dirty for 4 people!

3.The relation with the host was horrible.When we arrived we asked her to get us the extra towels that we needed and instead of finding solutions she asked me lots of unnecessary questions and it took her one day to get us the towels after trying to take money from us for the towels that we already needed.

4.We arrived early in the morning so we asked her if there is a possibility to get the apartment earlier which didn’t happen, but that was not the problem.When we arrived at 3pm the cleaning lady was finishing the cleaning but the door was dirty, as I already said there was 2 towels and one of them was dirty, the smell in the apartment was horrible we were obligated to leave the windows open for 30 minutes almost an hour for the smell to go away.

5.The instructions that we received were not clear at all.Thy were vague so we had to find our way.There was no picture or something to help us.

2025-11-25 via Nuitee
T
Thibaut extended_group es
10
2025-11-22 via Nuitee
S
Sara extended_group it
6
Soluzione pratica che con qualche attenzione in più potrebbe diventare perfetta.
Pros:

Posizione comodissima, appartamento spazioso e ben fornito.

Cons:

L’appartamento è molto freddo e il condizionatore non molto potente per scaldare, si sentono tantissimo i rumori degli altri appartamenti, una maniglia era rotta, il sapone delle mani quasi finito, poca carta igienica e lo staff non ha mai risposto a un mio messaggio.

2025-11-11 via Nuitee
D
Diana family_with_children co
10
Excelente ubicación
Pros:

Excelente ubicación justo enfrente de la estación de metro, cerca de supermercados y del centro

Cons:

El ascensor es estrecho

2025-11-07 via Nuitee
R
ronald couple es
9
warm aan bevolen,
Pros:

Geen lawaai van de weg. Heerlijke douche , heel kort bij de metro

2025-11-02 via Nuitee
M
Miriam family_with_children es
7
2025-10-18 via Nuitee
P
Paul extended_group ca
7
Pros:

Centrally located and a good price for a 2 bedroom apartment.

Cons:

Very noisy, walls are paper thin and we heard the loud conversation of the woman next building (10 feet away) yapping to her boyfriend from 11 till midnight, the drunks on the street, the worker yelling "Paco!!!!!" At 5am both mornings, etc.
This was also difficult to find. A pic of the front door would have been helpful.

2025-10-11 via Nuitee
T
Tracy family_with_children au
8
Cute, comfortable and central to public transport.
Pros:

The location was very close to the Metro which was great. There were also lots of restaurants, cafes and bars around.
The apartment was cute and was big enough for my family of 4.
The shower worked well, had good pressure and was warm.
Both bedrooms had comfortable matresses with blankets/sheets for all preferences.

Cons:

2 of our 3 night stay were quite noisy into the early morning hours with people in the other apartments. Earplugs helped fixed the problem.
The wifi didn't work - the network we were given wasn't even an option at the apartment, I reached out several times however kept recieving the same message back, that the wifi information was in the check-in instructions. This was frustrating & meant we had to pay for international roaming whilst staying.

2025-10-10 via Nuitee
J
Jorge Enrique family_with_children ar
4
2025-10-01 via Nuitee