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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Luggage storage
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Car hire
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Concierge service
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Snack bar
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Indoor pool
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Adult only
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Coffee Shop on site
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Indoor Pool
Experience relaxation and refreshment at our indoor pool after a long day at the beach.
Private Balconies
Enjoy stunning views and fresh ocean breezes from the comfort of your own private balcony.
Complimentary Breakfast
Start your day right with a delicious continental breakfast provided for all guests.
Book now to experience the perfect blend of comfort and convenience at Castillo de Arena.
The area is known as Punta ZicatelaThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Pas grand chose
Il n'y a pas de fenêtre ça a été insupportable d'entendre des bruits permanents !!!
L'eau de la douche n'est jamais chaude
Certaines prises ne fonctionnaient pas
Me encantó el diseño! La habitación súper amplia. Divino todo! La atención muy buena, todos amables.
No tiene aislante de sonidos porque no tiene ventanas de vidrio, son unas puertas de madera. Entonces se escuchan todos los ruidos de la calle. En frente hay una obra en construcción (arrancan a trabajar temprano todos los días, incluso los sábados).
El agua de la ducha fría (no tenían agua caliente, al principio no me molesto porque hacía calor, pero al dia siguiente quise darme una ducha caliente y no les andaba, insólito).
Instalaciones muy cuidadas y muy buena ubicación. El personal fue muy amable.
La habitación podría tener un poco más de luz.
We really loved our stay at Torreana! Such a beautiful place, with lovely design, a relaxed atmosphere and lots of little details that make it feel special. Everything was so welcoming and we felt at home straight away. You can really tell how much care has gone into creating this place. We would definitely love to come back!
Hotel di design molto bello, accogliente e con ub cortile interno mozzafiato. Camere grandie spaziose e orgnizzate bene.
Great location and very helpful staff. Unfortunately the hotels ‘design’ is its downfall. There is quite literally a hole in the bedroom wall which opens to a balcony, meaning you can hear every sounds from outside, including the current building works next door. The room was incredible hot as the cold air from the aircon escapes through the open balcony. I believe this wouldn’t be such a problem if the hotel was transparent about this to customers before arriving to the hotel, instead they say nothing about the noise and leave earplugs at the bedside…
Extremely loud, no privacy your windows are straight on the road, they promised me refund for extra night that they didn’t stay there because it was too noisy and they never refunded me.
L’emplacement
La piscine intérieur
LE BRUIT A 8h DU MATIN
L’isolation de la chambre
Diseño
Mucho ruido
La habitación es muy bonita
se me hace oscura, y no tenia TV
Este hotel me estafo porque en ninguna parte aclaran que a travez de booking solo cobran una parte de la reservacion. Al llegar al hotel en la recepcion me dijeron que faltaban $3,5000 mxn (aproximadamente 170 usd) pendientes por pagar y no tuve otra opcion que pagarlos. Les recomiendo que revisen bien el costo para que no les ocurra lo mismo.
Estafan con el monto de la tarifa por reservacion
La ubicación , la limpieza y la atencion del personal
Todo
The location was incredibly convenient, right next to local restaurants, nightlife, and the beach. The rooms were aesthetically pleasing, and the pool was generally great. There’s a great spa next door with a view
Buena atención por parte del personal
El aire de mi habitación no servía en la habitación. No hay mucha luz, no tenía botellas de agua.
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