Altis Porto Hotel, a member of Preferred Hotels & Resorts- LVX

Hotels
9.7 (242 reviews)
Rua Jorge de Viterbo Ferreira no 30 , Porto , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Noise from the street
Lack of variety in breakfast options

Categories

Cleanliness
9.6
Clean and modern rooms were reported, although some mention of room noise.
Service
10
Staff described as helpful and friendly, with exceptional guest relations.
Location
9.6
Close proximity to the center, well-received by many guests.
Room Quality
9.6
Comfortable, spacious rooms with modern amenities.
Amenities
9.6
Facilities like the spa, indoor pool, and gym are highly valued.
Value for Money
9.6
Seen as high quality for the price, though some amenities could improve.
Food and Beverage
9.6
Breakfast variety received praise, yet some minor suggestions for improvement.
Overall Experience
10
Guests expressed great satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:04

Property Description

Luxurious Accommodation
Stay in stylish air-conditioned rooms with modern amenities and beautiful city views from some balconies.

Exceptional Services
Enjoy top-notch services such as room service, 24-hour front desk assistance, and complimentary WiFi throughout your stay.

Convenient Location
Explore Porto's attractions with ease as popular landmarks and the metro station are within walking distance from the hotel.

Book your stay at Altis Porto Hotel now for an unforgettable experience in Porto.

Important information:

The parking is closed daily from 11/01/26 to 25/01/26.

When traveling with pets, please note that an extra charge applies per day of 30 EUR per pets, and only for dogs with a maximum weight of 15 kg are allowed.

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-01-31 until 2026-01-11

Check-in and check-out hours:

Location

Guest Reviews

9.7
Based on 242 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
R
Raniero • couple • it
9
Una garanzia!
Pros:

Colazione, SPA, massaggi, camere ampie, cuscini comodi, ottimi prodotti da bagno, continuo check delle pulizie

Cons:

Materasso troppo soft. Luminosità della camera

2026-02-13 • via Nuitee
C
Carlos • couple • pt
1
Para nunca mais repetir!!!
Pros:

A localização.

Cons:

O quarto para ser inverno estava frio, chamamos o técnico que nada resolveu, 2 horas depois ligamos para a recepção e voltamos a dizer que não estava confortável o ar do quarto, disseram-nos já ligamos a resolver, esperamos 1:30 ao que nada disseram, chegou a hora de sairmos pois tínhamos compromissos e dirigi-me à receção, informei que nos íamos embora porque ninguém resolucionou o problema, então já tinham um quarto diferente para nós, rejeitamos e disseram novamente que quando chegarmos um colega apresenta o novo quarto e aí decidíamos. Chegamos ao hotel por volta da meia noite dirigimos-nos à receção e falamos que éramos do quarto 123 e que nós íamos embora por causa de um problema no quarto, ao que nos respondem “tudo bem”, pedimos a chave do carro, nem sabia onde estava, e fomo-nos embora sem que pudéssemos ver o tal quarto. Para um hotel 5 estrelas a inoprerância foi má demais!

2026-02-11 • via Nuitee
T
Tiago • family_with_children • pt
10
2026-02-10 • via Nuitee
A
Archad • solo_traveller • pt
10
2026-02-09 • via Nuitee
B
Bruno • extended_group • pt
10
Pros:

Excelente pequeno almoço.
Funcionários extremamente simpáticos e prestáveis.
Hotel com spa muito bom. Recomendo

Cons:

Tudo impecável.

2026-02-09 • via Nuitee
S
Simão • couple • pt
9
2026-01-28 • via Nuitee
M
Maria • couple • pt
5
Agradável mas deixou a desejar
Pros:

A cama do hotel era extremamente confortável

Cons:

O spa a piscina não estava aquecida, água demasiado fria para a altura do ano.
Fomos na passagem de ano e não pagamos propriamente pouco para passar a noite e só queriam assegurar pequeno almoço caso o tomássemos as 7h da manhã. Pois não tinham pessoal suficiente para dar vazão à quantidade de pessoas. Ora na noite mais movimentada e cara do ano parecia me razoável que locassem recursos suficientes para que os clientes não saíssem prejudicados

2026-01-28 • via Nuitee
P
Patricia • couple • pt
10
2026-01-22 • via Nuitee
B
Bruna • couple • pt
10
Uma ótima escapadinha no Porto, com descanso e vista maravilhosa.
Pros:

A decoração moderna, a vista maravilhosa do quarto e as instalações do spa.

2026-01-22 • via Nuitee
T
Tomas • couple • pt
10
2026-01-20 • via Nuitee
A
anne • couple • pt
10
2026-01-19 • via Nuitee
J
Jo-Anne • couple • au
10
A most suitable hotel meeting all our requirements
Pros:

Efficiency, willingness to please and be accomodating .

Cons:

NA

2026-01-19 • via Nuitee
V
Vadym • couple • dk
9
2026-01-19 • via Nuitee
P
Paul • couple • us
10
Wonderful stay in a beautiful hotel.
Pros:

The breakfast is fantastic. The staff pampered us beyond expectations. Very polite and professional. Wonderful recommendations for our stay as far as restaurants and things to see.

Cons:

Nothing. Only that we had to leave this wonderful place.

2026-01-19 • via Nuitee
J
Jan • couple • nl
9
Erg fijn hotel om vanuit Porto te verkennen
Pros:

Heerlijk ontbijt, vriendelijk en professioneel personeel, lekkere douche, schoon en netjes

Cons:

Als ik al iets minder positiefs moet zeggen is er een 14kg dumble mist in de gym 😜

2026-01-19 • via Nuitee
H
Henrique • couple • pt
10
Pros:

Em geral gostei de tudo desde o momento em que entrei até sair do alojamento.
Mas quero realçar toda a equipa do Staff foram bastante atenciosos e prestáveis.

2026-01-19 • via Nuitee
A
Ana • family_with_children • hr
10
2026-01-19 • via Nuitee
J
Jo-Anne • couple • au
10
Clean and new with efficient and friendly staff.
Pros:

Everything

Cons:

Nothing

2026-01-19 • via Nuitee
J
jose manuel • couple • es
7
2026-01-19 • via Nuitee
M
Mehdi • couple • fr
9
2026-01-19 • via Nuitee