Altis Porto Hotel, a member of Preferred Hotels & Resorts- LVX

Hotels
9.7 (249 reviews)
Rua Jorge de Viterbo Ferreira no 30 , Porto , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Noise from the street
Lack of variety in breakfast options

Categories

Cleanliness
9.6
Clean and modern rooms were reported, although some mention of room noise.
Service
10
Staff described as helpful and friendly, with exceptional guest relations.
Location
9.6
Close proximity to the center, well-received by many guests.
Room Quality
9.6
Comfortable, spacious rooms with modern amenities.
Amenities
9.6
Facilities like the spa, indoor pool, and gym are highly valued.
Value for Money
9.6
Seen as high quality for the price, though some amenities could improve.
Food and Beverage
9.6
Breakfast variety received praise, yet some minor suggestions for improvement.
Overall Experience
10
Guests expressed great satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:04

Property Description

Luxurious Accommodation
Stay in stylish air-conditioned rooms with modern amenities and beautiful city views from some balconies.

Exceptional Services
Enjoy top-notch services such as room service, 24-hour front desk assistance, and complimentary WiFi throughout your stay.

Convenient Location
Explore Porto's attractions with ease as popular landmarks and the metro station are within walking distance from the hotel.

Book your stay at Altis Porto Hotel now for an unforgettable experience in Porto.

Important information:

When traveling with pets, please note that there is an additional charge of EUR 30 per pet per day, and only dogs with a maximum weight of 15 kg are allowed.

Children under the age of 16 can only use the spa, water circuit and indoor pool from 08:00 to 12:00.

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Mar 2, 2026 until Fri, Mar 6, 2026
Spa/wellness center is closed from 2026-03-06 until 2026-03-02
Sauna is closed from 2026-03-06 until 2026-03-02
Hot tub/jacuzzi is closed from 2026-03-06 until 2026-03-02

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 249 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
B
bilal • couple • be
5
Cons:

Le pain du petit déjeuner trop dure pas frai, et viennoiseries petit pain au chocolat et croissant pas top

2026-03-11 • via Nuitee
C
Chelsea • solo_traveller • pt
10
2026-03-11 • via Nuitee
J
Jorge • couple • mz
10
2026-03-10 • via Nuitee
A
Adrián • family_with_children • es
8
Pros:

El personal

Cons:

El spa muchas cosas rotas

2026-03-10 • via Nuitee
G
Gwen • couple • gb
8
Great hotel and staff
Pros:

Staff and customer service was excellent

Cons:

Spa was closed for part of the stay and when reopen it was cold. Swimming pool steps had no grip

2026-03-09 • via Nuitee
D
Detomi • couple • fr
8
Pros:

Bel accueil ; emplacement idéal pour se rendre en ville ou vers la mer ; literie et aménagement de la chambre optimal ; petites attentions en plus très appréciables ! Le petit déjeuner au top !

Cons:

Un peu déçu par l' espace spa piscine intérieure non chauffée

2026-03-08 • via Nuitee
I
Ilaria • couple • it
10
2026-03-08 • via Nuitee
M
Margarida • couple • at
10
Great stay . Great staff , great breakfast
Pros:

As a second time coming everything was exceptional .

2026-03-06 • via Nuitee
J
João • solo_traveller • pt
9
It was very nice
Pros:

It exceeded my expectations. Very comfortable and excelent service. Location not so good

Cons:

Location

2026-03-06 • via Nuitee
Y
Yunita • couple • nl
9
Pros:

Uitstekend service

2026-03-04 • via Nuitee
B
Bozena • couple • pl
7
Było ok.
Pros:

Piękny design lamp i kwiatów. Przepyszne śniadanie i dobre drinki ;)

Cons:

Nie było dostępu do tarasu na dachu budynku. Obsługa odpowiadająca za czystość niemiła i pracująca z ogromną łaską i fochami. Pozostali pracownicy bardzo mili i pomocni.

2026-03-03 • via Nuitee
F
Frédéric • solo_traveller • ch
9
Pros:

L'emplacement est idéal proche du Douro
L'hôtel est top, belle chambre et le personnel très agréable
Le petit-déjeuner est délicieux, varié et là encore le personnel est au petit soin
Piscine au rooftop avec une vue exceptionnelle sur le Douro et la ville de Porto

Cons:

Spa : sol extrêmement glissant et manque des douches pour se laver après passage au sauna, hammam, piscine et bains à remous
Fitness : fuite au plafond dû probablement à une mauvaise aération de la pièce

2026-03-02 • via Nuitee
M
Maria • couple • pt
10
2026-03-02 • via Nuitee
K
Kirils • couple • lv
9
Pros:

Laipns un pretīmnākošs personāls, izcila apkalpošana. Ļoti ērtas gultas, jauni un tīri numuriņi un viesnīca kopumā. Ļoti laba cenas/kvalitātes atbilstība.

Cons:

Viesnīca ir nedaudz ārpus paša centra, taču 15 min gājienā ir sasniedzama. Spa zonā ir kāda problēma ar elektrību, regulāri atslēdzas somu pirts. Brokastīs ēdienu piedāvājums varētu būt plašāks, mums konkrēti pietrūka dārzeņu izvēle. Pie viesnīcas ir dārzs ar gaiļiem un pāviem. Agrā rītā ir grūti gulēt ja ir problēmas ar miegu, taču to atrisina ausu aizbāžņi kuri ir katrā viesnīcas numurā.

2026-03-01 • via Nuitee
A
André • couple • pt
10
Pros:

Praticamente de tudo.

Cons:

Pequeno almoço para um hotel de 5 estrelas tem pouca variedade.

2026-02-26 • via Nuitee
F
Florian • couple • fr
10
Pros:

Tout parfait ! Localisation, confort, propreté, spa, le staff est aux petits soins.
Je recommande !

Cons:

RAS

2026-02-26 • via Nuitee
J
Jasmina • solo_traveller • lu
8
Enjoyable stay, good and positive vibe
Pros:

Staff was very friendly, excellent breakfast

Cons:

Peacock noises from nearby garden/park

2026-02-25 • via Nuitee
A
Anton • couple • ua
10
2026-02-24 • via Nuitee
M
Maria Ines • couple • pt
9
Pros:

O atendimento, cuidado e acompanhamento por parte de toda a equipa com que interagimos foi incrível. O pequeno almoço foi muito bom com grande variedade, o espaço de refeição muito acolhedor, limpo e organizado. A zona de piscina e spa muito confortável, limpa e com um ambiente muito bom para relaxar. O quarto tinha todas as comodidades necessárias, muito confortável e limpo.

Cons:

Nada a apontar.

2026-02-23 • via Nuitee
C
Christos • solo_traveller • gr
10
Ηταν όλο το προσωπικό πολύ ευγενικό και πρόθυμο να μας εξυπηρετήσει,το συστήνω ανεπιφύλακτα!
2026-02-23 • via Nuitee