Juma Amazon Lodge

Hotels
9 (46 reviews)
Lga do Juma, Lado esquerdo S/N , Autazes , br

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Tour desk
Free beach shuttle
Beach umbrellas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent service
Comfortable accommodations
Great food
Cons:
No air conditioning
Late cleaning service
Language barrier with staff

Categories

Cleanliness
7.89
Some reviews mention late room cleaning and discomfort with cleanliness, impacting the score.
Service
9.36
Multiple mentions of attentive, friendly staff and exceptional guides, contributing positively.
Location
9.9
Described as a beautiful setting in the Amazon, praised for the uniqueness and natural surroundings.
Room Quality
8.35
Bungalows are comfortable but some guests mentioned the need for air conditioning.
Amenities
8.88
Amenities are described as good, with activities and features meeting guest expectations.
Value for Money
8.84
Mixed feelings, with some guests feeling the price did not match the service level.
Food and Beverage
9.39
Food generally received high praise from multiple reviews.
Overall Experience
9.36
The overall sentiment was very positive, with guests expressing happiness with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:39

Property Description

Luxury Eco-Friendly Retreat in the Heart of the Amazon Rainforest

Immersive Ecotourism Experiences: Guests can partake in a variety of inclusive ecotourism tours, from piranha fishing to overnight jungle stays, all guided in both Portuguese and English.

Sustainable Comfort: Relax in simply furnished bungalows perched atop wooden columns, each with a private balcony and hammock. Enjoy locally sourced amenities in the private bathrooms.

Culinary Delights and Relaxation: Indulge in a daily buffet breakfast featuring local delicacies, then unwind at the outdoor pool with natural waters or sip a drink at the on-site bar.

Book your stay at Juma Lodge now to experience the ultimate blend of luxury and nature in the Amazon Rainforest.

Important information:

Please note that the free transfer from Manaus Airport to the hotel is offered at 06:30 and at 13:00 only. Shuttles from hotel to Manaus are scheduled to arrive by 12:00.

Transfers can be arranged out of scheduled times for an additional charge. Guests must contact the hotel at least 10 days prior to arrival in order to reserve the pick-up service.
The hotel will contact guests via email to work out transfer details.

Please note that rates do not include alcoholic beverages, additional services such as laundry, bar and convenience store. Those need to be paid separately.

Juma Lodge provides a free transfer from Manaus Airport or any hotel in Manaus to Juma Lodge. A free transfer is available from Juma Lodge to Manaus too. There are only 2 daily transfers to Juma Lodge and one trip back to Manaus or the airport departing around 08am.

Check-in and check-out hours:
Check-out: 08:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 46 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
R
Robert • couple • ca
5
Not up to snuff for the price point
Pros:

Great remote location, great infrastructures (buildings, rooms, walkways, dock). Good transfers from Manaus (two vans and two speedboats each way) that feel part of the adventure. Comfortable beds. Availability of rooms with AC. Kudos to Isaac who was a very informative guide.

Cons:

Value for money is where it falls short. For a high end, premium priced resort, compared to similarly priced resorts we have visited around the world, Juma crashes and burns on the service aspects. Food is consistently bland, hot dishes are served cold or lukewarm at best, and has induced digestive issues in everyone in our party. At that price point, you also get charged extra for any alcoholic beverages, clashing with the common practice of all inclusive resorts of offering free local beers and spirits and charging for fancier stuff. Hosting an international clientele, it is rather surprising that most of the staff has very limited capabilities in the English language, which in turn becomes a barrier in getting/offering service. Maybe because of this language barrier, vast majority of staff are zero forthcoming and don’t seem customer focused at all. Meal times are set at 7AM, noon and 7PM, for a fixed period of one hour each. You feel hounded and rushed thru the meals, with waitstaff being too keen to take plates away. You are also invited to leave the dining room after the set period of one hour, which trains you to make meal times a come in/eat quickly/get out kind of drill. Wifi is available (good thing) only in the reception area (not so good thing, considering the price point of this resort). All in all, at this price, we expected to be delighted. We were definitely not.

2026-03-24 • via Nuitee
A
Antonio • couple • au
10
2026-03-14 • via Nuitee
S
siobhan • couple • ie
10
Outstanding jungle experience
Pros:

Fabulous location, delicious food and exemplary staff

Cons:

Nothing

2026-03-04 • via Nuitee
F
Frank • extended_group • de
10
2026-02-27 • via Nuitee
N
Nathalia • solo_traveller • br
10
Recomendo para quem gosta de contato com a natureza e ambientes exclusivos
Pros:

Local muito especial, com atendimento cuidadoso. Ideal para quem busca uma experiência real de conexão com a floresta. Ouvir os sons da mata e tomar banho em piscina de água de rio são diferenciais. O pacote inclui boas opções de passeio, como assistir ao nascer do sol e canoagem. O fato de o Wi-Fi estar disponível apenas na recepção também é um ponto positivo, pois favorece a desconexão e uma presença mais consciente na experiência.

Cons:

O check-out é cedo, às 8h30. Apesar de entender a proposta da experiência ecológica, senti falta de ar-condicionado para dormir.

2025-12-18 • via Nuitee
J
Joanne • couple • gb
8
Trips could have allowed more quiet time. Trips could have been more flexible
Pros:

Lovely location

Cons:

Nothing

2025-12-16 • via Nuitee
M
Marcelo • couple • br
10
Pros:

O que eu mais gostei foi guia o Sr Armênio que nos guiou com acolhimento , cuidado, dedicação e atenção.

2025-12-15 • via Nuitee
N
Niclas • family_with_children • de
10
2025-12-15 • via Nuitee
P
Patricia • family_with_children • br
10
Melhor opção para quem busca conforto mas ao mesmo tempo a originalidade da Amazônia. Sem se sentir um turista sendo exp
Pros:

Experiência incrível no meio do Amazônia.
Super confortável os bangalôs em palafitas e o atendimento impecável

Cons:

Nada a reclamar. Todo o hotel é organizado para os hóspedes viverem a experiência na Amazônia com passeio e vivências ótimas.

2025-12-14 • via Nuitee
L
Lesley • couple • gb
8
First trip to the Amazon: restful but not really exciting.
Pros:

Beautiful bungalows in the trees (we had extra large with aircon; activities; most food; guide; mosquito free zone; efficient transfers.

Cons:

Lake water pool not pleasant for swimming; not lucky enough to see any wildlife.

2025-12-06 • via Nuitee
A
Alain • couple • ch
6
Das Preis-Leistungsverhältnis stimmt ganz und gar nicht.
Pros:

Gute Lage. Das Essen war ausgezeichnet.

Cons:

1. Das Servicepersonal sprach kein Englisch.

2. Der Service entsprach nicht dem Standard eines 4-Sterne-Hotels.

3. Beim frühen Sonnenaufgangsausflug wurde weder Kaffee noch Tee angeboten. Auf unser Nachfragen hin schlugen sie vor, dass wir uns selbst in der Küche einen Kaffee holen.

4. Der Lärm von Bauarbeiten störte den Nachmittag am Pool.

5. Der Reiseführer leistete während der Exkursionen nur eine befriedigende Performance. Er hielt kein Briefing ab und informierte uns zu wenig darüber, was uns erwartete.

2025-12-04 • via Nuitee
D
Donald • couple • us
9
Ralf’s knowledge of the plants, animals and people of the Amazon really made our visit great!
Pros:

The setting is incredible and the ecological considerations are impressive.
The food is very good and the staff is friendly and helpful. Our guide, Ralf was exceptional!!

Cons:

We had one small problem with a ceiling fan not working.

2025-11-19 • via Nuitee
C
cibele • family_with_children • br
7
Local maravilhoso hotel exótico
Cons:

Não tem ar condicionado
Limpeza do quarto passa muito tarde
Colchão muito mole
Sem internet nos quartos

2025-11-16 • via Nuitee
I
Iris Winona • couple • at
9
Pros:

Essen fantastisch. Personal super!

Cons:

Keine Moskitonetze

2025-10-10 • via Nuitee
M
Mulcahy • couple • gb
10
A really special place
Pros:

Marcos our guide was fabulous. He never seemed to stop working and nothing was too much trouble. He was so knowledgeable about nature

Cons:

We liked everything

2025-09-19 • via Nuitee
V
visionsx • couple • de
10
Einfach nur ein Traum
Pros:

Alles.
Es war einfach nur perfekt.
Personal, Lage, Guides, Touren, Essen...

2025-09-14 • via Nuitee
M
Monica • extended_group • br
10
É uma experiência maravilhosa na Amazônia!
Pros:

É uma experiência maravilhosa!!!!!

2025-08-28 • via Nuitee
R
Rene • family_with_children • nl
10
Amazing location deep in Amazon with very comfortable accamodarion, great guides and activities
Pros:

Amazing location deep in Amazon with very comfortable accamodarion, great guides and activities

2025-08-13 • via Nuitee
C
Carolina • couple • br
10
Maravilhosa
Pros:

Paisagem maravilhosa é ótimo atendimento.

Cons:

Tudo foi excelente.

2025-08-09 • via Nuitee
P
PATRICK • family_with_children • fr
9
2025-08-03 • via Nuitee