HOTEL AO Kanazawa

Hotels
9.6 (84 reviews)
兼六元町１−１ , Kanazawa , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean and modern rooms
Great amenities
Cons:
No microwave available
Limited breakfast choices

Categories

Cleanliness
9.66
Guests frequently mentioned cleanliness as a strong point, highlighting the very clean and comfortable environment.
Service
10
The staff was consistently described as friendly, helpful, and attentive, contributing positively to the overall experience.
Location
10
The location was praised for being close to major attractions like Kanazawa Castle and the Kenroku-en Gardens.
Room Quality
9.66
Rooms were noted as spacious, well-equipped, and aesthetically pleasing.
Amenities
9.66
Many reviews highlighted the great amenities, like bathrooms and unique features, although some indicated minor lacks such as a microwave.
Value for Money
9.16
While the hotel offers great service and location, some guests felt it could be priced better for certain features.
Food and Beverage
8.66
Breakfast options received mixed reviews, with some finding them limited and not included in the room price.
Overall Experience
10
Overall satisfaction was exceptionally high, with guests commonly expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms with free WiFi and private bathrooms. Enjoy the convenience of room service and a 24-hour front desk.

Convenient Amenities
Each room is equipped with a kettle and safety deposit box for your comfort and security.

Prime Location
Explore nearby attractions such as Kanazawa Castle, Kenrokuen Garden, and Gyokusen-en Garden - all just a stone's throw away.

Plan your stay at HOTEL AO Kanazawa and experience the best of Kanazawa's hospitality.

Important information:

Please note that the Japanese-Style Rooms don't have windows.This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:

Location

Guest Reviews

9.6
Based on 84 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 8.66
Overall Experience: 10
V
Victoire • couple • fr
10
Pros:

Hôtel moderne avec une belle décoration brute parfaitement placé. Rooftop agréable. Petit déjeuner japonais délicieux et personnel à l’écoute. Je recommande !

2026-05-09 • via Nuitee
R
Rosy • solo_traveller • hk
10
2026-05-05 • via Nuitee
T
Tamara • solo_traveller • au
9
2026-04-26 • via Nuitee
A
Azell • couple • sg
10
Pros:

Lovely hotel - large room facing the garden. Very clean, new hotel. All touristy locations are walking distance.

2026-04-25 • via Nuitee
T
Thwoo • couple • ca
10
Would definitely recommend this hotel
Pros:

Just b4 we check-in to the hotel I realized I've booked the wrong room and thanks to the staff Tommy, my husband & I were able to change to a different room and the room was amazing. The hotel was just a short walk to Kanazawa Castle and Kenroku-Garden, a must visit place.

Cons:

Nothing at all

2026-04-20 • via Nuitee
A
Alana • couple • au
10
2026-04-20 • via Nuitee
S
Shanu • extended_group • in
8
Comfortable stay, great location
Pros:

Location is great, next to the castle and Kenrokuen garden, and walking distance to Higashichaya. We got the Japanese style room which was comfortable - the only thing missing was a window. Liked the high quality of room crockery and bathroom cosmetics. Staff is very courteous and very helpful.

Cons:

Disappointed with limited breakfast options given the high price. But the positives far outweigh this negative.

2026-04-19 • via Nuitee
A
Anders • extended_group • se
10
Toppenhotell
Pros:

Ett mycket fint hotell i fantastiska omgivningar. Hotellet ligger nära till Kanazawa slott, vackra parker, museum, restauranger, intressanta stadsdelar och fina promenader längs floden. Både hotellet och rummen är genomtänkta och fint inredda. Toppenbra och tyst ventilation. Välisolerat från trafiken utanför. Sängen var den bekvämaste på hela Japanresan. Personalen är mycket vänlig och professionell. Plus för gratis minibar. Jättebra frukost.

Cons:

Utrymmet kring receptionen är lite trångt. Det saknas sittyta och plats för att lägga ifrån saker i ingången till hotellrummet. Det kan vara svårt att höra vad personalen säger när de använder munskydd.

2026-04-14 • via Nuitee
P
Panlapa • extended_group • th
10
Impressive stay & delicous meals
Pros:

The design & location

Cons:

Too early check out (11:00 am)

2026-04-13 • via Nuitee
G
Geoff • couple • gb
9
Great location with comfortable and unique style of rooms
Pros:

Location is ideal for garden and castle. Staff were exceptionally efficient and friendly . Rooms well laid out

Cons:

Nothing worthy of comment

2026-04-10 • via Nuitee
R
Rosie • extended_group • gb
7
Pros:

Lovely staff, so helpful.
Tea, coffee, juice and biscuits in the rooms.
Lovely showers and fluffy towels.

Cons:

No window in either room. Uncomfortable bed (we have slept on many futons, these were not comfortable). Very uncomfortable pillows.
No space for open suitcases.

2026-04-09 • via Nuitee
R
rachel • couple • il
10
נהדר
Pros:

מלון נקי, חדרים מרווחים.
צוות מקסים

Cons:

מעט רחוק מהמרכז

2026-04-09 • via Nuitee
C
CHRYSTELLE • couple • fr
10
Idéal pour visiter Kanazawa
Pros:

Emplacement parfait pour cet hôtel moderne
Un personnel extrêmement serviable et sympathique.
Une grande chambre, une salle de bain grande et confortable. Une literie impeccable.
Restauration de qualité.
2 sortes de petit déjeuner très copieux.

2026-04-09 • via Nuitee
B
Benjamin • couple • dk
10
2026-04-08 • via Nuitee
P
PORNSAWAN • couple • th
5
Cons:

Not worth the price

2026-04-03 • via Nuitee
J
Julian • solo_traveller • de
9
2026-04-02 • via Nuitee
D
Dorothy • couple • us
9
2026-04-02 • via Nuitee
R
Raymond • couple • ca
10
A very nice modern boutique hotel in an excellent location right across from the Kanazawa Castle Ishikawamon east gate a
2026-03-31 • via Nuitee
F
Febrina • extended_group • id
10
We will be back soon!
Pros:

Our first time to Kanazawa. Was greeted with such a chram and great hospitality by the staff. Love every inch of the hotel. The breakfast was mindblowing. Room were super nice, comfortable and cozy even our rooms had no windows - due to last minute reservations but it was so comfortable even with my three kids sharing one room with three beds still comfortable.

Cons:

The only regret that we have was not staying longer in this hotel.

2026-03-31 • via Nuitee
Z
ZhaoYang • couple • jp
10
Pros:

ロケーションとスタッフ全員の笑顔と食事全て満点です。

2026-03-28 • via Nuitee