Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent service
Comfortable rooms
Cons:
Limited food options
Possibly high pricing for some services

Categories

Cleanliness
9.25
Property was clean mentioned in reviews.
Service
9.75
Staff excellent, positive mentions for service in multiple reviews.
Location
9.25
Stunning views and great location highlighted in reviews.
Room Quality
9.25
Beautiful rooms with great decor and comfort mentioned.
Amenities
8.75
Mixed feedback on amenities, with some slight criticism.
Value for Money
8.25
Felt nickel and dimed for the price, affecting value perception.
Food and Beverage
8.25
Food was good but not great, limited breakfast options mentioned.
Overall Experience
9.25
Overall excellent experience reported, despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Stunning Views and Luxurious Amenities

Located in Sololá, Hotel Casa Palopo features a garden, terrace, and shared lounge. Each room offers a balcony with breathtaking views, a private bathroom, and a seating area.

Culinary Delights and Relaxation

Indulge in a delicious American or continental breakfast at the in-house restaurant, which also offers local and French cuisine, including Vegetarian and Vegan options. Unwind by the outdoor pool or explore the area with activities like cycling.

Convenient Services and Nearby Attractions

Benefit from free WiFi, airport transfers arranged by the attentive staff, and proximity to Panajachel and Antigua Guatemala. Don't miss the chance to experience the beauty and comfort of Hotel Casa Palopo.

Important information:

Property has steps in all areas, no recommended for guest with disabilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9
Based on 122 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
MARIA FERNANDA • family_with_children • mx
10
Excelente, más de lo que esperaba.
Pros:

El personal es maravilloso, muy amable y cálido. La ubicación perfecta para admirar la naturaleza y los alimentos deliciosos.

2026-10-21 • via Nuitee
J
Juan Carlos • couple • co
10
2026-10-13 • via Nuitee
S
Santiago • solo_traveller • co
8
Muy bueno pero era mejor hace 16 años, cuando estuvimos por primera vez.
Pros:

Ubicación, diseño, piscinas, arte, exclusividad . Hermosa vista.
Muy amables los concerjes y meseros.

Cons:

Son muy “by the book”. Nunca dan más de lo esperado o solicitado.
Olor persistente a alcantarilla por la piscina y en los alrededores de nuestra habitación.

2026-10-11 • via Nuitee
S
Sonia • couple • cr
10
Muy lindo y cómodo !!
Pros:

El alojamiento es precioso, con vistas muy lindas, cómodo, amplio, el personal super atento y amable, tuvieron muchos detalles con nosotros La piscina y el jacuzzi excelentes, tenían batas para salir de ellos y no sentir frío. El desayuno continental es muy poco, hay que comprar allí pero es bueno!

Cons:

El alojamiento está en un pueblo que se llama Santa Catalina de Palopo, entonces cuando intentamos salir el 15 de setiembre temprano, no pudimos porque la calle estaba bloqueada por los desfiles, no había otra forma de salir porque esa calle estaba bloqueada muy angosta, hay que pasar por ahí para poder llegar al hotel !

2026-09-19 • via Nuitee
A
Ayala Quiroa • couple • gt
10
Excelente
Pros:

Todo

Cons:

Sin comentarios

2026-09-16 • via Nuitee
J
JenniferMaryV • solo_traveller • gb
10
A real treat
Pros:

A beautiful hotel, the details and design of the hotel made it a little like heaven. Watching the sunset over Lake Atitilan with lightning dancing in the sky was magical. The staff were fantastic,

2026-09-01 • via Nuitee
K
Karina Méndez • solo_traveller • gt
10
2026-08-31 • via Nuitee
G
González • couple • gt
10
De las mejores experiencias de hotel!
Pros:

La atención al detalle.

Cons:

Muchas gradas. Es cansado y poco cómodo moverse de un lugar a otro del hotel.

2026-08-26 • via Nuitee
O
obdulia • couple • es
8
Pros:

Precioso

Cons:

El desayuno incluido un poco escueto

2026-08-22 • via Nuitee
M
MARIA ARANZAZU • solo_traveller • es
7
Buenas ubicación pero mala relación calidad-precio
Pros:

La ubicación es excelente y el trato de todo el personal también.

Cons:

La relación calidad-precio falla un poco. El desplazamiento por las instalaciones es muy incómodo, hay muchas escaleras. La habitación era muy pequeña y el mobiliario y decoración de la misma no estaban a la altura del precio del hotel.

2026-08-22 • via Nuitee
A
Aurelia • couple • gb
10
Dream stay in Lake Atitlan
Pros:

Everything. The hotel is absolutely gorgeous and a piece of heaven. Both restaurants are amazing. The location gives it one of the best views on Atitlan. You can easily paddleboard on the lake. There are two pools with one infinity and amazing views. The service was absolutely perfect from start to finish. One of the best hotels we have ever stayed at. An absolute gem.

2026-08-21 • via Nuitee
K
Karim • solo_traveller • fr
10
2026-08-11 • via Nuitee
H
Hector • couple • gt
10
Un lugar perfecto 👌
Pros:

Excelente 👏👏👏😌

Cons:

Nada

2026-08-10 • via Nuitee
J
Jose • couple • gt
10
2026-08-06 • via Nuitee
R
Rodolfo • couple • be
10
Stunning lake views
Pros:

Casa Palopó completely won us over!! The beautiful design, breathtaking location, stunning lake views and peaceful atmosphere made our stay unforgettable. The restaurant and its service were excellent.

Cons:

The only small area for improvement would be the pool service, as there was no service to order drinks or cocktails while relaxing by the pool. A minor detail that, if improved, would make the experience absolutely perfect.

2026-07-23 • via Nuitee
B
Bernard • couple • ae
10
Casa Palopó : l’élégance italienne au bord du lac Atitlán
Pros:

Superbe établissement le charme et le raffinement italien au Guatemala
Le meilleur endroit où séjourner sur le lac Atitlan

Cons:

Le moindre détail de décoration est un ravissement…la vue sur le lac est splendide… excellent accueil …

2026-07-14 • via Nuitee
A
ali • couple • us
10
Fantastico
Pros:

The views, the amenities, the service, the food, everything

Cons:

N/A

2026-07-05 • via Nuitee
T
Tamir • couple • il
7
יקר מאוד, האוכל מאוד יקר, לא מצדיק את המחיר, יצא לנו על 4 לילות פלוס ארוחות ושני עיסויים כמעט 8,000 ₪, לא שווה את הסכום
Pros:

השרות היה טוב, ספא טוב, מסעדת הקיניק הייתה חוויה מפתיעה ומרעננת.

Cons:

המלון מאוד ישן, החדרים נחמדים אבל פחות ממה שרואים בתמונות .

2026-06-30 • via Nuitee
R
Ron • couple • us
10
Stairway to Heaven.
Pros:

Loved the Staff and food at both restaurants and the hotel but be prepared to walk up and down stairs. It's on the side of a mountain if you didn't know. Would I stay there again, you bet, in a heartbeat. It's that good. Take the helicopter though, it's a long ride from Antigua or Guatemala City by taxi.

I should mention, while there are many stairs/steps throughout the property, the hotel staff is very accommodating and will zip you up and down in their cart anytime and anywhere you need it. There is a funicular that will take you to the lake level.

Cons:

Soooo many stairs if you want to go up or down the mountain, but the hotel is not an issue.

2026-06-27 • via Nuitee
M
Maria • couple • gt
10
2026-06-18 • via Nuitee