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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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Restaurant
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Room service
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Terrace
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Garden
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Hiking
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Pool with view
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Heated pool
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Adult only
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Infinity pool
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Tour/class on local culture
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Cooking class
Review Highlights
Categories
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Property Description
Stunning Views and Luxurious Amenities
Located in Sololá, Hotel Casa Palopo features a garden, terrace, and shared lounge. Each room offers a balcony with breathtaking views, a private bathroom, and a seating area.
Culinary Delights and Relaxation
Indulge in a delicious American or continental breakfast at the in-house restaurant, which also offers local and French cuisine, including Vegetarian and Vegan options. Unwind by the outdoor pool or explore the area with activities like cycling.
Convenient Services and Nearby Attractions
Benefit from free WiFi, airport transfers arranged by the attentive staff, and proximity to Panajachel and Antigua Guatemala. Don't miss the chance to experience the beauty and comfort of Hotel Casa Palopo.
Property has steps in all areas, no recommended for guest with disabilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
La atención al detalle.
Muchas gradas. Es cansado y poco cómodo moverse de un lugar a otro del hotel.
La ubicación es excelente y el trato de todo el personal también.
La relación calidad-precio falla un poco. El desplazamiento por las instalaciones es muy incómodo, hay muchas escaleras. La habitación era muy pequeña y el mobiliario y decoración de la misma no estaban a la altura del precio del hotel.
Precioso
El desayuno incluido un poco escueto
Everything. The hotel is absolutely gorgeous and a piece of heaven. Both restaurants are amazing. The location gives it one of the best views on Atitlan. You can easily paddleboard on the lake. There are two pools with one infinity and amazing views. The service was absolutely perfect from start to finish. One of the best hotels we have ever stayed at. An absolute gem.
Excelente 👏👏👏😌
Nada
Casa Palopó completely won us over!! The beautiful design, breathtaking location, stunning lake views and peaceful atmosphere made our stay unforgettable. The restaurant and its service were excellent.
The only small area for improvement would be the pool service, as there was no service to order drinks or cocktails while relaxing by the pool. A minor detail that, if improved, would make the experience absolutely perfect.
Superbe établissement le charme et le raffinement italien au Guatemala
Le meilleur endroit où séjourner sur le lac Atitlan
Le moindre détail de décoration est un ravissement…la vue sur le lac est splendide… excellent accueil …
The views, the amenities, the service, the food, everything
N/A
השרות היה טוב, ספא טוב, מסעדת הקיניק הייתה חוויה מפתיעה ומרעננת.
המלון מאוד ישן, החדרים נחמדים אבל פחות ממה שרואים בתמונות .
Loved the Staff and food at both restaurants and the hotel but be prepared to walk up and down stairs. It's on the side of a mountain if you didn't know. Would I stay there again, you bet, in a heartbeat. It's that good. Take the helicopter though, it's a long ride from Antigua or Guatemala City by taxi.
I should mention, while there are many stairs/steps throughout the property, the hotel staff is very accommodating and will zip you up and down in their cart anytime and anywhere you need it. There is a funicular that will take you to the lake level.
Soooo many stairs if you want to go up or down the mountain, but the hotel is not an issue.
The views of the lake were stunning. The suite I stayed at (Santa Clara) was very spacious. The colorful buildings
I planned my whole trip in Guatemala just to experience Casa Palopo and I was massively disappointed. I had dinner at their restaurant called 6.8. In the middle of the restaurant was a big group (around 15-20) loud, young Americans having dinner. I got seated next to them and requested to be transferred. The entire dinner was dominated by their loud obnoxious conversations. The whole ambience is ruined. I can get pass that since this is a restaurant. However, the staff were so busy tending to them, I didn't get the appropriate service I was expecting at a Relais & Chateaux property like the Palopo. I constantly was trying to get their attention. Service was slow. There was a stretch of over 30 minutes where no one checked up on me. I finally stood up and approached them to get a refill of water and get my check simultaneously. I was very upset and informed the front desk of what happened. She said that this will be communicated to her superior. I never received any calls nor acknowledgement of what happened. I also stayed at their sister property in Antigua called "Villa Bokeh" and that was a far superior property in all fronts - especially the service. To say I was disappointed is an understatement.
El diseño, la comodidad y la excelente atención
La comida no era tan buena como esperaba
La amabilidad, el servicio, la belleza de lugar.
Las cortinas y el black out estaban rotas en la habitación, falta supervisión a esos detalles.
The manager Pablo ybarra was awesome!
Los restaurantes. Excelente comida y servicio
Nada contra la naturaleza pero mucho mosquito.
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