Hayah Plaza Hotel

Hotels
6.7 (5672 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.7
Based on 5672 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
A
Ataulla • family_with_children • sa
5
2026-10-31 • via Nuitee
B
Bilal • extended_group • qa
6
Over all good but parking space was less
Pros:

Location

Cons:

Parking space

2026-10-31 • via Nuitee
J
Jan • family_with_children • sa
7
Pros:

Thanks to staff all staff members , All are friendly and supportive espcially Muhammad Rana,
Location is good and value to money.
Room was clean and good,

Cons:

1-need to add microvawe oven in the facilities ,

2-there's some tiles were not aligned in washroom.and water stand in some area of washroom. Needed to be adjusted.

2026-10-31 • via Nuitee
U
Umar • family_with_children • ng
10
Pros:

Good

Cons:

Good

2026-10-31 • via Nuitee
L
Lhassan • couple • ma
1
NULLE
Pros:

La chambre dégage une odeur désagréable de toilettes et d’égouts, avec des remontées d’odeurs provenant des canalisations.

Cons:

La chambre dégage une odeur désagréable de toilettes et d’égouts, avec des remontées d’odeurs provenant des canalisations.

2026-10-31 • via Nuitee
M
Muhammad • family_with_children • qa
7
According to 4 bed rooms were so small, even can not pray inside the room. Housekeeping to be improved. Overall it was g
Pros:

Location was good near to Haram

Cons:

Car parking in the hotel

2026-10-31 • via Nuitee
Z
Zineb • family_with_children • sa
8
انبسطت من موقع الفندق جدا قريب لساحة الحرم
Pros:

الافطار كان يقتصر فقط على الحملات أما الأفراد فلم يكن متوفر

Cons:

الموكيت حق الغرف ياريت يتجدد

2026-10-31 • via Nuitee
F
Faissal • family_with_children • fr
8
Pros:

La proximité de la mosquée et la gentillesse du personnel

2026-10-31 • via Nuitee
M
Mazin • couple • ae
7
Good enough
Pros:

Location near haram

Cons:

Food smells in the main lobby

2026-10-31 • via Nuitee
A
Ali • solo_traveller • gb
8
2026-10-30 • via Nuitee
M
Muhammad Aziz • family_with_children • uz
8
2026-10-30 • via Nuitee
U
ullah • family_with_children • gb
10
Reasonable and value for money
Pros:

Location and friendly staff, in particular Syiekh AHMED was very helpful.

Cons:

Junior staff needed training.

2026-10-30 • via Nuitee
A
Ahmed • couple • sa
6
2026-10-30 • via Nuitee
M
Mohammed • family_with_children • gb
8
Nice, clean and comfortable
Pros:

The room was very nice and clean and comfortable to stay in. The staff were very friendly, especially Mohammed Rana who helped us with any questions we had and our suitcases/travel. He looked after us well and had good hospitality.

Cons:

The WiFi wasn’t very strong on the 10th floor

2026-10-30 • via Nuitee
M
Mohamed • family_with_children • dz
8
2026-10-29 • via Nuitee
S
Shabbir • family_with_children • pk
5
Pros:

Location was excellent.

Cons:

Location was excellent.

2026-10-29 • via Nuitee
M
Muhammad Umer • extended_group • pk
7
2026-10-29 • via Nuitee
U
Umar • extended_group • pk
10
2026-10-29 • via Nuitee
F
Farah • family_with_children • fr
10
جيد جدا ان شاء الله العودة قريبا
Pros:

التعامل شكرا للسيد اللي كان يشحن لي الموبايل كل دقيقة اعتذر على الازعاج الغرفة جيدة و القرب من الحرم

Cons:

ولا شئ

2026-10-29 • via Nuitee
I
Ishfaq • family_with_children • gb
9
Pros:

Friendly staff always there to help when needed

2026-10-29 • via Nuitee