Hayah Plaza Hotel

Hotels
6.7 (4765 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 4765 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
هلال • couple • om
6
Pros:

مريح عائلة ما فيه ازعاج

Cons:

حجم الغرفه صغير

2026-03-14 • via Nuitee
C
contact • extended_group • eg
6
Pros:

Location is good

Cons:

Need to increase cleanliness

2026-03-14 • via Nuitee
B
bilekyigit • family_with_children • sa
9
2026-03-14 • via Nuitee
S
Saher • family_with_children • in
10
2026-03-14 • via Nuitee
A
Asif • family_with_children • sa
10
Excellent 2nd time stay in this hotel main thing i got parking both time in hotel
Pros:

Like this location

2026-03-14 • via Nuitee
H
hız • couple • tr
3
Not good
Pros:

The location

Cons:

All

2026-03-14 • via Nuitee
H
hibo • couple • nl
10
2026-03-14 • via Nuitee
D
Dalia • couple • sa
4
2026-03-14 • via Nuitee
M
Muhammad • couple • gb
10
2026-03-14 • via Nuitee
D
Diallo • family_with_children • sa
5
Pros:

La proximité de la mosquée mais l'isolation de la porte palier des chambres de l'hôtel reste à revoir car le couloirs est toujours remplis de monde surtout les chambres face à l'ascenseur éviter laisser des chaises devant les portes 🚪 car aiment discuter tard dans la nuit est malheureusement c'est les chambres faxe à l'ascenseur qui sont l'aise car nous avons vécu cette expérience a part ça rien à dire

Cons:

Le restaurant

2026-03-14 • via Nuitee
S
Sharjil • extended_group • sa
7
2026-03-13 • via Nuitee
S
shahid • couple • gb
10
2026-03-13 • via Nuitee
M
Mohammad Saifullahi • couple • ng
7
Decent
Pros:

Proximity to Haram

Cons:

Overpriced

2026-03-13 • via Nuitee
S
Said • extended_group • om
9
Pros:

قربه من الحرم

2026-03-13 • via Nuitee
I
Issa • family_with_children • sa
9
Pros:

أوصي بالنزول فيه بشدة

2026-03-13 • via Nuitee
F
faisal • extended_group • sa
7
حلووه على ذي السعر بس ليتهم يشيلون من السراير الغرفه ماتتحمل
Pros:

قريب من الحرم ومرتب وواسع والاطلاله حلوه

Cons:

ضيقه الغرفه محشور فيها اربعه اسره غصب مافيه مكان
الدولاب صغير والطاوله صغير كل شي مافيه مجال للحركه

2026-03-13 • via Nuitee
D
Dr.Manar • family_with_children • sa
8
Pros:

الموقع ثم الموقع
القيمة مقابل المال جيدة

Cons:

الحمامات بحاجة صيانة ... الماء ضعيف جدا في الشطاف و ارض الحمام دوما مليئة بالماء بسبب تسرب الماء من طرف الشطاف
الوسائد في غرفة النوم غير مريحة

2026-03-13 • via Nuitee
أحمد • extended_group • us
10
2026-03-13 • via Nuitee
Y
Yasir • family_with_children • sa
7
Pros:

Nic service

2026-03-13 • via Nuitee
A
Abdelghani • couple • ma
1
Pros:

Très proche du haram mais le personnel laisse a désirer ainsi que la propreté et les equipement

Cons:

Chambre très sale et les équipements sont pas a la hauteur matelas réfrigérateur

2026-03-13 • via Nuitee