Hayah Plaza Hotel

Hotels
6.7 (5073 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 5073 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
A
Assam • couple • sa
8
2026-05-16 • via Nuitee
A
Awad • solo_traveller • eg
10
Pros:

راحة

2026-05-14 • via Nuitee
شاطه • solo_traveller • sd
7
Pros:

كل شي

Cons:

كل شي

2026-05-14 • via Nuitee
J
JilanEltiar • solo_traveller • eg
1
2026-05-14 • via Nuitee
العسيري • family_with_children • sa
4
جيده من حيث القرب سيئه من حيث التعامل
Pros:

قريب من الحرم

Cons:

تعامل الموظفين + التاخير عن وقت الدخول كان المفترض ادخل 3 دخلوني الساعه 4:15

2026-05-12 • via Nuitee
A
Asif • solo_traveller • sa
8
Pros:

Location was very good...
The room was clean

Cons:

Waiting period for check in was very long

2026-05-12 • via Nuitee
H
Hassan • couple • sa
10
2026-05-12 • via Nuitee
طاهر • family_with_children • sa
7
2026-05-11 • via Nuitee
الفضل • couple • sa
7
2026-05-10 • via Nuitee
A
ADM • solo_traveller • tr
10
Pros:

Her seyi

2026-05-08 • via Nuitee
M
Mahmoud • family_with_children • sa
8
2026-05-08 • via Nuitee
I
ITC • family_with_children • pk
1
RUDE STAFF, NON SENCE, NO ONE CAN SPEAK ENGLIGHT AT RECEPTION, POOR CONDITION OF ROOM AND BATH,
Pros:

BAD EXPERIENCE

Cons:

NOTHING

2026-05-07 • via Nuitee
عبدالهادي • couple • sa
9
Pros:

قريب جدا من الحرم النبوي

Cons:

للاسف مافيه وجبت افطار

2026-05-06 • via Nuitee
A
abu7akeem • solo_traveller • sa
9
2026-05-05 • via Nuitee
M
mohammed • couple • sa
8
Pros:

Close from holy mosque

Cons:

Nothing

2026-05-05 • via Nuitee
مطر • couple • sa
5
ارتحت بسبب قربه من الحرم
Pros:

قرب المكان للحرم المدني

Cons:

النظافة وحجم الغرف

2026-05-05 • via Nuitee
K
Khan • family_with_children • sa
8
Worth staying if you need a near place to the mosque.
Pros:

The location is very near to the mosque. There is no restaurant in the hotel but you can easily find lots of food options very near to the hotel, so it wasn't much of a problem. The rooms are small but sufficient for the stay. Overall a good experience.

Cons:

The location and the food options near by.

2026-05-05 • via Nuitee
A
Abdelhak El Kahli • solo_traveller • de
8
موقع ممتاز قريب من الحرم.
Pros:

موقع الفندق ممتاز قريب من الحرم.

Cons:

كثرة الأسرة في غرفة لوحدي منعتني من التحرك بحرية في الغرفة الصغيرة.
كل الأسرة كانت مغلفة بالبلاستيك الذي كان يصدر صوتا مزعجا عند كل حركة و يقلل من راحة النوم.

2026-05-03 • via Nuitee
A
Amr • family_with_children • nl
7
2026-05-03 • via Nuitee
عماد • solo_traveller • eg
8
Cons:

عظم وجود دولاب (خزانة ملابس) تكفي 3افراد

2026-05-02 • via Nuitee