Hayah Plaza Hotel

Hotels
6.7 (5672 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , sa

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.7
Based on 5672 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
R
Rohan • solo_traveller • ph
8
Pros:

Perfect location, peaceful and clean

Cons:

Slowl for STC internet, wifi is slow also.

2026-08-29 • via Nuitee
H
Himmet • solo_traveller • tr
10
Pros:

🙏

Cons:

شكرا

2026-08-29 • via Nuitee
P
Palwasha • family_with_children • gb
5
2026-08-29 • via Nuitee
M
muhammad salman • solo_traveller • sa
8
2026-08-28 • via Nuitee
حسام • couple • sa
10
2026-08-28 • via Nuitee
E
Elhassan • solo_traveller • sa
9
2026-08-28 • via Nuitee
H
Hammad • family_with_children • ca
8
Pros:

Close to Masjid-e-Nabwi

Cons:

Parking! Underground parking was not spacious for big car.

2026-08-28 • via Nuitee
A
Ayman • solo_traveller • sa
7
Pros:

قريب للحرم المدني

Cons:

..

2026-08-27 • via Nuitee
S
Safaa • family_with_children • ca
10
اقامتي كانت جميله جداً استمتعنا أنا وعائلتي
Pros:

استمتعت بالهدوء والنظافه والخدمات والقرب من الحرم

Cons:

خدمات المغاسل لا يدخلون الفندق جوه يجب عليك ان تذهب للخارج
خفت من الشباك العالي للاطفال أنا كنت في الدور الثامن

2026-08-27 • via Nuitee
A
ABDELAZIM • solo_traveller • sa
10
2026-08-27 • via Nuitee
Y
Yasin • solo_traveller • tr
7
2026-08-27 • via Nuitee
R
Rasul • extended_group • ru
6
Pros:

Понравилось местоположение

Cons:

Отношение администрации при заселении. Огромные очереди при заселение. Местных пропускают без очереди при заселение ждал 50 минут

2026-08-27 • via Nuitee
S
Samia • extended_group • se
5
Pros:

قريب من المسجد النبوي

Cons:

السعر غالى

2026-08-26 • via Nuitee
M
Muhammad Waqas • couple • sa
7
Overall, it was a decent stay with free parking.
Pros:

Overall, I had a good stay. The staff were friendly and helpful, and the hotel was clean and well located. The beds were comfortable. I also appreciated the free parking, although the parking area was quite tight. Drivers need to be careful when maneuvering and parking.

Cons:

The room size was unsatisfactory and felt smaller than expected. The facilities were also fairly basic. The parking area was quite tight. Drivers need to be careful when maneuvering and parking.

2026-08-26 • via Nuitee
الفائزون • couple • sa
5
كل شي جيد الا سيارة التوصيل غير متوفره عند الرجوع إلى الفندق نادر ماتتوفر فتعتمد على المشي او التوصيل عن طريق الفنادق ا
Pros:

معاملة الموظفين رائعه

Cons:

عدم توفير المواصلة عند الرجوع إلى الفندق

2026-08-26 • via Nuitee
A
Ahmed • extended_group • za
1
Pros:

Nothing

Cons:

Arrived at 4am and had booked the night .only to find out that theyv cancelled my booking

2026-08-26 • via Nuitee
A
Anvar • family_with_children • sa
8
2026-08-26 • via Nuitee
M
MUHAMMAD • family_with_children • sa
1
2026-08-26 • via Nuitee
H
Hasnat • solo_traveller • gb
10
Pros:

The location, front desk office staff specially Bassam and house keeping staff members were excellent.

2026-08-26 • via Nuitee
A
a.akhan3 • family_with_children • sa
7
2026-08-26 • via Nuitee