Nina Palace Hotel

Hotels
8.3 (99 reviews)
80 Merab Kostava Street , Tbilisi City , ge

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Cashless payment available
Guests can opt-out any cleaning services during stay
CCTV outside property
Security alarm
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Cons:
Poor communication regarding breakfast
Cleanliness issues

Categories

Cleanliness
7.13
Reports of ants in the room and inadequate housekeeping.
Service
9.6
Reception staff were polite, but there were issues with room readiness and breakfast availability.
Location
9.14
Convenient location with nearby services, but parking is a challenge.
Room Quality
8.59
Rooms are spacious and clean, but some had issues with noise isolation.
Amenities
8.12
Amenities are satisfactory, but breakfast promises were not met.
Value for Money
8.58
Generally affordable, but lack of expected services affects perceived value.
Food and Beverage
6.63
Breakfast was not provided despite bookings including it.
Overall Experience
8.6
Mixed feelings, with good location and room quality but significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:00

Property Description

Luxurious Rooms and Amenities
Indulge in our elegantly designed rooms equipped with modern amenities including air conditioning, flat-screen TVs, and private balconies offering stunning city views.

Convenient Location
Located in the vibrant Saburtalo district, our hotel is just a short distance from popular attractions like the Tbilisi Opera and Ballet Theatre, Rustaveli Theatre, and Freedom Square, making it the perfect base for exploring the city.

Exceptional Service
Enjoy 24-hour front desk assistance and complimentary WiFi throughout your stay. Wake up to a delicious buffet or continental breakfast to start your day off right.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Nina Palace Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 99 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
A
AHMED • couple • sa
10
Pros:

Wonderful stay, great service, excellent location. Thanks to staff special Maya.

Cons:

Non

2026-02-14 • via Nuitee
M
Malvina • couple • ge
10
Close to everything, nice rooms, nice stuff..
Pros:

I liked the stuff, super super helpful with everything. Breakfast was good as well.

Cons:

I travelled with my husband from UK. We didn't like Arab guests staying at the hotel. Some people don't know how to behave. My husband had to yell at them for blasting music at 1 AM with doors open. Big thanks to the hotel management for listening and understanding how annoyed we were with such an experience; they take feedback seriously and care about their loyal guests. We will definitely come back next time. I wish it wasn't as costly tho so we could stay more nights.

2026-02-12 • via Nuitee
J
jelev • extended_group • it
8
2026-02-12 • via Nuitee
N
Nurbek • extended_group • kz
10
2025-09-28 • via Nuitee
M
mchil • extended_group • sa
8
Pros:

الموقع ممتاز جدا كل شي جمبك ويوجد شطاف

2025-09-14 • via Nuitee
M
mohamed • family_with_children • eg
10
شكرا الي موظف الاستقبال
Pros:

كل شي جميل

Cons:

لم اجد فطور الصباح وانا حاجز بالفطور
اما الباقي كله ممتاز

2025-09-11 • via Nuitee
M
MAJED • family_with_children • sa
1
سيى جدا
Cons:

لحد يجي استغفال عيني عينك والعذر السستم تعطل ، غيرو غرفنا من مع بعض إلى منفصلة + حاطين فطور مجاني وإذا جيت قالو اوهه أكيد في مشكلة في بوكتق ولا يوجد فطور أصلا + المكان خياسسس والفندق تطلع الدور الثاني بدون اصنصير بتبلش بشناطك

2025-09-05 • via Nuitee
A
Anfilofev • solo_traveller • ru
1
Больше никогда не буду останавливаться в этом отеле.
Pros:

Завтрака не было, хотя бронировал и оплачивал отель вместе с завтраком. На вопрос компенсации стоимости завтрака в отеле мне ответили отказом.

Cons:

На карте booking.com отель находится не там, где на самом деле. Проверьте хотя бы на Google Map. Соответственно, трансфер, который привез меня к отелю высадил не там и мне пришлось минут 20 искать отель. За все время проживания - 5 дней, ни разу не поменяли полотенца, белье и не выносили мусор. А еще там в номерах муравьи, так что надо прятать еду.

2025-08-31 • via Nuitee
S
Shooq • couple • kw
10
Pros:

الموقع و مساحه الغرف كبيييره و في شطاف و نظيييف

Cons:

لا يوجد

2025-08-28 • via Nuitee
S
SALMAN • extended_group • bh
8
مكان زين بنسبة للسعر والغرفة مريحة ونظيف
Pros:

مكانه حيوي وكل شي حولكم في شطاف

Cons:

المدخل ماله مو حلو ريحة المطاعم الي تحت

2025-08-27 • via Nuitee
P
Pengfei • family_with_children • cn
6
just ok level
Pros:

no breakfast provide，but refund to me.

Cons:

Customers need to make the bed themselves

2025-08-21 • via Nuitee
M
Mahdi • family_with_children • sa
1
تجربة سيئة ولن اعود لها مرة ثانية
Pros:

لم يعجبني

Cons:

وصلت الفندق 10 مساءً واخبرتني موظفة الاستقبال لايوجد لديك حجز. وبعد المناقشة قالت نعم يوجد لديك حجز ولكن الغرفة غير جاهزة واستغرقت حوالي ساعة ونصف لتجهيز وتنظيف الغرفة

2025-08-18 • via Nuitee
S
Saleh • family_with_children • sa
8
رائعة
Pros:

نظافة السكن ووجود شطاف وتعاملهم الطيب

Cons:

الموقع لايوجد مواقف ولايوجد مساعدة في حمل الحقائب وعدم وجود عوازل بالغرف تسمع اصوات السيارات

2025-08-17 • via Nuitee
علي • extended_group • sa
9
الفندق رائع
Pros:

الغرفة نظيفة والطاقم ودودين ومحترمين والموقع ممتار قريب من كل الخدمات أنصح به

Cons:

لايوجد لديهم افطار

2025-08-13 • via Nuitee
M
Mohammed • extended_group • sa
6
Pros:

قريب من مركز المدينة وفي منطقة حيوية

Cons:

عدم وجود مواقف والاستقبال لايوجد به موظفين اغلب الوقت وكذلك لايوجد فطور بالرغم ان الحجز كان شامل الإفطار

2025-08-13 • via Nuitee
K
KOSTIANTYN • extended_group • ua
4
Pros:

Обычный отель

Cons:

Заплатил за номер с завтраком, вечером при заселении персонал не предупредил , что завтрака нет. С утра специально рано проснулись ,чтобы позавтракать, но вышел сонный администратор и сказал ,что у них завтрака нет. Также обещали 2 комплекта полотенец, но так никто и не принес. Отель не рекомендую, просто обман.

2025-08-10 • via Nuitee
A
Amita • family with young children • om
2
Not again.
Pros:

No electricity, no generator for straight 6 hours in hot July. Pitch black.

Cons:

Suddenly stopped serving breakfast with no reason or prior notice

2025-07-31 • via Nuitee
H
Hrant • family with young children • am
8
Very good
2025-07-29 • via Nuitee
T
Tovmasyan • young couple • am
1
Non responsible hotel
Pros:

-

Cons:

They cancelled my booking in the day for that day.
I was planning to stay in Tbilisi for 1 night.
I’m arriving and they are telling me that “smth. Happened and I have no room” .
I booked my number a few months prior.
And they weren’t event thinking of finding a solution, speaking with me in a way like what can we do?
Started looking for a new hotel for me after I told them to do that.
And found a hotel faaar from everything.
So i lost my day, they spoiled my weekend with their extremely non-responsible and non- professional approach.
Btw the reason why my room was out of service was “the rain” on previous day. Which wasn’t in Tbilisi on the day before !

2025-07-26 • via Nuitee
D
Davron • review category business travellers • uz
8
Value based pricing
Pros:

The property location is good and easily accessible to the city.

Cons:

The property should be independent building as the hotel.

2025-07-01 • via Nuitee