Hotel Muros Quito

Hotels
8.4 (103 reviews)
Calle Muros N 27-94 y González Suárez , Quito , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable bed
Value for money
Cons:
Cleanliness issues
Old facilities
Noise from construction

Categories

Cleanliness
7.74
Concerns about cleanliness and maintenance mentioned in reviews.
Service
9.21
The staff were noted to be friendly and helpful throughout the reviews.
Location
8.75
Multiple mentions of good location, close to restaurants and quiet areas.
Room Quality
7.2
Reports of old facilities and discomfort with room temperature and amenities.
Amenities
8.23
General comment on amenities being satisfactory, though some concerns raised.
Value for Money
8.69
Most reviews indicate a feeling of getting decent value for the price.
Food and Beverage
8.74
Positive feedback on breakfast quality and service.
Overall Experience
8.61
Overall, a good experience with positive remarks outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:35

Property Description

Convenient Location
Hotel Muros Quito, nestled in Quito's bustling commercial district, offers a cozy retreat for travelers. Explore Parque Carolina just 1 km away or venture into the historical center only 3.5 km from the property.

Comfortable Rooms and Entertainment
Relax in rooms equipped with cable TV, WiFi, and private bathrooms. Unwind in the entertainment room with board games and films. Enjoy the convenience of laundry services, a safety box, and luggage locker.

Delightful Dining and Tour Services
Start your day with a hearty buffet breakfast at the on-site restaurant. Stay connected with free property-wide WiFi. Explore the area hassle-free with the available airport shuttle. Join guided tours to top attractions like Papallacta hot springs and Cotopaxi Volcano.

Book your stay at Hotel Muros Quito for an unforgettable experience!

Important information:

Kindly note that when booking 5 rooms or more, guests have to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 103 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.61
S
salzar • solo_traveller • co
8
2026-04-24 • via Nuitee
V
Viviana • solo_traveller • cl
7
Pros:

La atención del personal

Cons:

El agua caliente fue irregular

2026-04-17 • via Nuitee
V
Viviana • solo_traveller • cl
7
Pros:

La atención que recibimos durante nuestra estancia. Considerando que fuimos a un evento cerca y nos movíamos a distintas horas.

Cons:

El agua caliente en la ducha fue irregular.

2026-04-17 • via Nuitee
L
Laura • couple • cr
10
Lugar estratégico para trasladarse al aeropuerto
Pros:

Un lugar céntrico y barrio seguro

Cons:

Todo excelente

2026-04-16 • via Nuitee
R
RUIZ LOPEZ • family_with_children • ec
5
NORMAL, PERO NO CREO QUE REGRESARÍA
Pros:

LA UBICACIÓN, EXCELENTE

Cons:

LAS INSTALACIONES MUY ANTIGUAS.

2026-04-14 • via Nuitee
E
Estevan • couple • uy
8
Cons:

El baño, especialmente la ducha.

2026-04-14 • via Nuitee
D
Daiana • extended_group • uy
6
Pros:

Las camas muy comodas

2026-04-12 • via Nuitee
• family_with_children • ec
5
2026-04-06 • via Nuitee
E
Elisabeth • solo_traveller • at
7
2026-04-03 • via Nuitee
J
Jefferson • family_with_children • co
9
Pros:

La ubicacion es lo mejoe, la atencion del señor muy atento y pendiente, el desayuno americano.

Cons:

Las camas, el baño y la instalaciones deben mejorarlas.

2026-03-31 • via Nuitee
G
giraldo ochoa • family_with_children • ec
10
2026-03-28 • via Nuitee
O
Ochoa • family_with_children • ec
10
Acogedora estancia en una excelente ubicación
Pros:

Hotel super bien ubicado, el personal muy atento y cordial. Fernando se esmera y preocupa por los huespedes de manera excepcional.

Cons:

Tener algo de snacks y bebidas disponibles

2026-03-26 • via Nuitee
L
Liliana Margarita • family_with_children • co
7
2026-03-21 • via Nuitee
E
Erick • couple • ec
7
2026-03-17 • via Nuitee
N
Narváez Villarreal • family_with_children • ec
10
2026-03-10 • via Nuitee
I
Isabelita • solo_traveller • ec
9
Pros:

La amabilidad del personal y la atención

Cons:

La puerta del baño no cerraba y las maderas del piso sonaban al caminar… al parecer algunas estaban flojas…

2026-03-05 • via Nuitee
G
giraldo ochoa • family_with_children • ec
10
Pros:

La atención del personal en especial del joven de la recepción, que lástima que no recuerdo el.nombre pero excelente su atención.

2026-03-03 • via Nuitee
Q
Quijano Z • couple • ec
8
Cons:

El baño y ducha de la habitación matrimonial, no funcionaba las manillas de la ducha y tenia cortina cosa que se mojaba todo.

2026-03-02 • via Nuitee
N
Nelson • solo_traveller • ec
10
2026-03-02 • via Nuitee
R
Ricardo • solo_traveller • ec
8
2026-02-25 • via Nuitee