Palacio Del Cobre

Hotels
8.9 (78 reviews)
calle de las industrias esquina con, Paraíso, 62520 Tepoztlán, Mor. , Tepoztlán , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Shuttle service (additional charge)
Heated pool
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cleanliness in rooms
Cons:
Poor breakfast variety
Noise issues
Loud music at pool

Categories

Cleanliness
8.68
Some complaints about the pool area and room smells, affecting perception.
Service
9.65
Overall staff was accommodating and helpful, despite some isolated service issues.
Location
9.69
Great location noted multiple times, very convenient and picturesque.
Room Quality
8.64
Basic room described as just a room, expectations for suites not met.
Amenities
8.17
Concerns about pool temperature and breakfast options diminished appeal.
Value for Money
8.63
Mixed sentiments on room pricing compared to quality offered.
Food and Beverage
8.18
Breakfast limited in variety, though help was noted as attentive.
Overall Experience
9.55
Enjoyable stay overall, marred by specific issues, but many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:53

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Serene Garden

Delicious Dining Options with American and Mexican Cuisine

Ready to experience luxury and relaxation at Palacio Del Cobre? Book now and indulge in a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 78 reviews
Cleanliness: 8.68
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.55
G
Gina • solo_traveller • us
8
Nice hotel near the center of town.
Pros:

Nice setting. Free parking

Cons:

Terrible breakfast that was included in the room

2026-01-31 • via Nuitee
M
Matthew • couple • us
4
2026-01-27 • via Nuitee
J
JUAN • couple • mx
8
Pros:

Breakfast very good at decent prices. The view to the Tepozteco mountains was great. Staff very nice

Cons:

La cama rechinaba solo con sentarte

2026-01-27 • via Nuitee
C
Christina • family_with_children • mx
8
2026-01-26 • via Nuitee
C
Camille • couple • us
10
2026-01-20 • via Nuitee
C
Cinthia Maribel • couple • mx
9
Gran estancia
Pros:

Excelente lugar, muy cómodo y gran ubicación

Cons:

El agua de la alberca no está climatizada, estuvo fría todo el tiempo

2026-01-20 • via Nuitee
C
Claudia • couple • us
10
Excelente
Pros:

Todo, el hotel es muy bonito, bien ubicado, el desayuno excelente, el personal es muy amable, las habitaciones son
Muy cómodas.

Cons:

Nada, todo me gustó.

2026-01-19 • via Nuitee
A
Alexander • solo_traveller • us
10
Pros:

Food was excellent. Staff were very helpful with any request.

2026-01-19 • via Nuitee
V
Virginia • extended_group • mx
10
Comodidad
Pros:

Nos pareció excelente

Cons:

Insuperable

2026-01-19 • via Nuitee
A
Arturo • family_with_children • mx
10
Pros:

Todo excelente es un alojamiento tranquilo, bonito, limpio y acogedor, con una hermosa vista de las montañas, buena ubicación, excelente servicio y buen trato por parte del personal.

Cons:

el desayuno, sería preferible que sirvieran un desayuno americano en lugar del continental que no incluye ni un huevo.

2026-01-16 • via Nuitee
M
Marcelo • couple • uy
7
2026-01-15 • via Nuitee
G
Guillermo • couple • mx
10
2026-01-12 • via Nuitee
C
Carlos Armando • family_with_children • mx
9
Pros:

Excellent food and service.

2026-01-02 • via Nuitee
K
Karen • family_with_children • be
8
2026-01-01 • via Nuitee
A
Ari • solo_traveller • fi
9
Cons:

Breakfast only at 9 am- and no coffee machines for early birds.

2025-12-27 • via Nuitee
L
Leslie • couple • co
10
Pros:

Un lugar muy comodo y lindo, central en la zona y todos muy amables

2025-12-22 • via Nuitee
Y
Yana • extended_group • mx
4
Better invest a bit more money and stay farther away
Pros:

Location

Cons:

The music at the pool is SO loud that we couldn't relax during day and take a nap. It is CRAZY its not a night club
The continental breakfast is yoghurt with some pieces of fruit and 2 small sad pieces of bread. This is definitely not normal breakfast
At night Saturday it was not possible to sleep because there were parties or wedding nearby it was hell so the location that we liked we disliked eventually

2025-12-22 • via Nuitee
N
Nelson • couple • us
10
Enjoyed this day when recommendation would be always have two toilet paper rolls instead of minimize and always to one e
Pros:

Great location and very clean

Cons:

Like the location close to the main street beautiful view

2025-12-15 • via Nuitee
M
Marianna • couple • us
10
A beautiful and relaxing stay with helpful staff.
Pros:

Like a dream in the countryside - a peaceful escape.

Cons:

We didn’t want to leave!

2025-12-01 • via Nuitee
C
Claudia • family_with_children • co
9
Pros:

Localización, limpieza, la vista a las montañas

Cons:

Al llegar nos asignaron la habitación 14 al entrar olía a caño , les dijimos y nos cambiaron a la 15 rapidamente

2025-11-17 • via Nuitee