Hotel El Infinito

Hotels
7.1 (257 reviews)
10 Kerk Street 2 , Kempton Park , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Unclean facilities
Lack of organization

Categories

Cleanliness
6.1
There were multiple mentions of uncleanliness, including dirty blankets and no towels provided.
Service
7.6
Mixed reviews; staff were described as friendly, but there were service issues with towel delivery and organization.
Location
8.1
Several reviews indicate a convenient location near the airport.
Room Quality
7.1
Rooms were described as comfortable and spacious but had issues such as bad odors and lack of certain amenities.
Amenities
6.6
Many negative mentions about missing basic amenities like towels and insufficient entertainment options.
Value for Money
7.1
Some reviews express dissatisfaction with the overall value considering the lack of services.
Food and Beverage
6.6
Consistent complaints about the lack of food options and service delays were noted.
Overall Experience
7.6
Overall sentiments were a mix of enjoyment and dissatisfaction related to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:41

Property Description

Luxurious Accommodation

Indulge in our air-conditioned rooms at Hotel El Infinito, each equipped with free WiFi and a private bathroom. Enjoy a comfortable stay with modern amenities and personalized room service.

Convenient Facilities

Take advantage of our shared kitchen and bar facilities during your stay. Our friendly staff can assist you with organizing tours and providing local area guidance, ensuring a hassle-free experience for our guests.

Ideal Location

Located just 3 km away from O.R. Tambo International Airport, Hotel El Infinito provides easy access to nearby attractions like Kempton Park Golf Club and Modderfontein Golf Club. Book now for a memorable stay in Kempton Park.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 257 reviews
Cleanliness: 6.1
Service: 7.6
Location: 8.1
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.6
S
Siyabonga • family_with_children • za
9
Great value for money & the staff is very friendly
Pros:

Very friendly staff & rooms are clean. Great value for money

Cons:

Nothing

2026-05-16 • via Nuitee
C
Cecilia • couple • bo
10
Excelente atención
Pros:

La atención!! Un personal demasiado amable. Tuvimos que salir 6am y la señora que atendía muy amablemente nos preparó el desayuno.

2026-05-15 • via Nuitee
T
Thembisa • couple • za
8
The receptionist was very helpful
Pros:

Spacious room

Cons:

The noise

2026-05-09 • via Nuitee
M
Mashego • couple • za
1
N/A
Pros:

Nothing

Cons:

To be informed on time about the cancelation of my reservation

2026-05-06 • via Nuitee
N
Ntando • couple • za
8
2026-05-03 • via Nuitee
N
Nkosinathi • couple • za
10
2026-05-01 • via Nuitee
I
Isaac • extended_group • za
8
great time, realaxing quiet and safe
Pros:

Breakfast was good, the area not too bad as it is outside the busy area of CBD, friendly staff and the area is clean and comfortble, quiet.

Cons:

the bar is not operational

2026-04-30 • via Nuitee
G
Glennis • solo_traveller • za
8
Very pleasant.
Pros:

The staff are absolutely amazing. They went out of their way to help me. The room was lovely and comfortable.

2026-04-24 • via Nuitee
A
Avuyile • solo_traveller • za
1
2026-04-23 • via Nuitee
J
Julio • couple • br
5
2026-04-21 • via Nuitee
J
Joao • solo_traveller • ao
8
2026-04-20 • via Nuitee
M
Monwa • solo_traveller • za
10
My stay at Hotel EI Infinito
Pros:

Friendly staff, Cleanliness, spacious rooms, a well positioned swimming pool, and a very good breakfast

Cons:

I liked everything about the hotel

2026-04-19 • via Nuitee
Z
ZUMA • solo_traveller • za
10
2026-04-14 • via Nuitee
B
Belinda • solo_traveller • za
5
Pros:

Room was clean

Cons:

Location is misleading

2026-03-28 • via Nuitee
E
elvis • couple • fr
1
Pros:

Désolé pour les personnels, mauvaise journée que j'ai passé j'ai réservé une chambre mais ils ont préféré donner aux autres clients avant mon arrivée.

Cons:

C'est honteux .

2026-03-27 • via Nuitee
D
Denzil • couple • za
3
Disappoiting
Pros:

Staff were polite, room was clean.

Cons:

My request for an early checkin was approved 2 days before my booking only to get there and to be told to come back in 90 mins. Then when I checked in 2 hours later there were no towels at all in the room and I was told that they're fully booked so can't give me any towels. The towels did come eventually a couple hours later.

2026-03-27 • via Nuitee
T
Thabang • couple • za
7
2026-03-27 • via Nuitee
S
Sam • couple • za
10
Good stuff and good service i like it
Pros:

Good

Cons:

Good

2026-03-27 • via Nuitee
P
Pearl • couple • za
10
2026-03-27 • via Nuitee
K
Khunyeledzo • couple • za
7
Good
Pros:

The rooms were spacious

Cons:

How they failed to give me an invoice

2026-03-25 • via Nuitee