Zao Kokusai Hotel

Hotels
9.2 (226 reviews)
Zao Onsen 933 , Zao Onsen , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Exceptional service and staff
Cons:
Some areas might feel a bit neglected
Nearby dining options are limited

Categories

Cleanliness
9.24
The rooms and facilities were noted as clean and well-maintained.
Service
9.71
Staff were described as polite, kind, and providing exceptional service.
Location
9.25
Located near the ski slopes with stunning views.
Room Quality
9.2
Rooms are spacious, clean, and comfortable with amenities like a massage chair.
Amenities
9.03
Includes various onsens, beautiful views, and good facilities.
Value for Money
8.69
Good value considering the quality, though some found certain aspects expensive.
Food and Beverage
8.93
Breakfast and dinner were delicious and well-prepared.
Overall Experience
9.51
Overall a fantastic experience with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Luxurious Hot-Spring Experience
Indulge in the ultimate relaxation at Zao Kokusai Hotel with its indoor/outdoor spacious hot-spring baths. Whether you prefer a quick soak or a private bath reservation, unwind and rejuvenate in the healing waters.

Diverse Accommodation Options
From traditional Japanese tatami rooms to modern Western-style rooms, choose the perfect setting for your stay. Each room is equipped with essential amenities and comforts to ensure a pleasant and cozy experience.

Convenient Location and Excursions
Located just a minute away from Zao Onsen Ski Resort, our hotel offers easy access to various attractions like Okama Crater and Risshaku-ji Temple. Explore the beauty of Yamagata and return to the comfort of Zao Kokusai Hotel for a memorable stay.

Experience luxury and comfort at Zao Kokusai Hotel. Book now for an unforgettable getaway!

Important information:

To use the hotel's free shuttle, call upon arrival at Zao Onsen Bus Terminal. Contact details can be found on the booking confirmation.

Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.

Guests with a dinner-inclusive rate must be at the restaurant by 19:00 to eat dinner. Dinner is served from 17:30.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 226 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.03
Value for Money: 8.69
Food and Beverage: 8.93
Overall Experience: 9.51
H
Helen • couple • ca
8
2026-05-16 • via Nuitee
K
Kimpei • couple • jp
10
今まで、全国のホテル、旅館を利用させていただきましたが、私どもには蔵王国際ホテルが最高ランクだったと思います。
Pros:

夜、個室の食堂でしたが、小声で少し寒いなと漏らしたところ、スタッフに聞こえてしまったのか、１０秒後に毛布を持ってきてくれました。
スタッフの皆さんの礼儀としつけが行き届いているのには、びっくりしました。
夜の料理に米沢牛のしゃぶしやぶと、連泊のため２日目は陶板焼きをいただきましたが、なんと美味しいことか、
三重県の松阪牛以上ではないかと思いました。また料理はなにを頂いても美味しかったですが、特に朝のコロッケは絶品でした。
こちらの要望どおり、空気清浄機を置いてくれていましたこと感謝しております。

Cons:

ホテルのことではないのですが、季節的にスカイケーブルが運行されていなかったことが残念でした。

2026-05-07 • via Nuitee
斉藤 • solo_traveller • jp
8
Pros:

施設や食事良かった。

Cons:

特にありません。

2026-05-04 • via Nuitee
O
Oliver • solo_traveller • ch
8
2026-05-04 • via Nuitee
K
KURITA • extended_group • jp
8
癒されました
Pros:

スタッフの方々のホスピタリティは素晴らしく、また温泉施設も良かったです。

Cons:

レンタルのスノーボードのクオリティは残念でしたw

2026-05-01 • via Nuitee
A
AKIKO • extended_group • jp
10
2026-04-18 • via Nuitee
K
Kimberly • couple • ca
9
Gorgeous mountain views
Pros:

Beautiful setting in the mountains. Lovely onsen. Huge room with comfortable beds. Large tub in room. Not too many sensors ! Fabulous breakfast. Nice Yukata.

Cons:

Towels were a little old for such a luxurious place.

2026-04-15 • via Nuitee
• family_with_children • jp
9
2026-04-13 • via Nuitee
F
Fabian Andrin • solo_traveller • ch
9
2026-04-12 • via Nuitee
K
Kok Kiong • couple • sg
9
Traditional ryokan with bery nice onsen.
Pros:

Onsen

Cons:

Dated but clean.

2026-04-11 • via Nuitee
K
Ka Hei • extended_group • hk
9
2026-04-09 • via Nuitee
C
Chen • couple • il
9
Pros:

The public bath was excellent. Breakfast was good

2026-04-08 • via Nuitee
S
Swee Heng • couple • sg
10
房间舒适宽敞，也很干净！本来这次入住是想坐缆车上山看藏王！来到之后才发现每年4月1日停运，要到4月中才开！
Pros:

员工的素质和房间的舒适

Cons:

没有！

2026-04-06 • via Nuitee
H
Hiyuki • couple • jp
10
最高です
2026-03-28 • via Nuitee
P
Pei Lun • extended_group • tw
10
很美好，下次還想再來
Pros:

酒店舒適，離纜車站近，有到山形車站的接駁車，飯店窗外景色優美

2026-03-26 • via Nuitee
K
Kin Wing • couple • tw
10
2026-03-25 • via Nuitee
W
WEI NUNG • couple • tw
10
2026-03-23 • via Nuitee
F
Fujieda • couple • jp
10
Pros:

従業員の接客対応が素晴らしかった

Cons:

予約時の宿泊費が非常に解り難かった

2026-03-21 • via Nuitee
D
doi shu • solo_traveller • hk
9
2026-03-20 • via Nuitee
Y
YenTsun • extended_group • tw
10
2026-03-18 • via Nuitee