THE GENERAL KYOTO Shijou Shinmachi

Hotels
9.3 (2211 reviews)
Nakagyo-ku,Shinmachi-dori,Nishikikoji-agaru,Mukadeya cho 392 , Kyoto , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Window cannot be opened
Unclear signage for the hotel

Categories

Cleanliness
9.19
Guests frequently mention the rooms being very clean and well-maintained.
Service
9.66
Staff is consistently described as friendly, helpful, and accommodating.
Location
9.2
Multiple reviews highlight the excellent location for sightseeing and local eateries.
Room Quality
9.15
Rooms are noted to be spacious and well-decorated, providing a comfortable stay.
Amenities
9.18
Free guest lounge with snacks and drinks is appreciated, adding value to the stay.
Value for Money
9.14
Overall, guests feel the hotel offers good value given the quality and service.
Food and Beverage
9.19
Breakfast and snacks options received positive feedback.
Overall Experience
9.66
Reviews indicate a very positive overall experience with some guests calling it a hidden gem.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:27

Property Description

Luxurious Accommodation

Located in the heart of Kyoto, THE GENERAL KYOTO Shijou Shinmachi offers 4-star accommodation with modern amenities. The air-conditioned rooms feature satellite flat-screen TVs, free WiFi, and room service for a comfortable stay. Each room is equipped with a kettle, fridge, and a private bathroom with complimentary toiletries.

Convenient Location

Situated just 700 meters from both the city center and Kyoto Shigaku Kaikan Conference Hall, this hotel is ideal for both leisure and business travelers. Explore nearby attractions such as Kyoto International Manga Museum and easily access Gion Shijo Station within an 18-minute walk.

Exceptional Service

Experience top-notch service with a 24-hour front desk ready to assist you during your stay. Whether you're visiting for business or pleasure, THE GENERAL KYOTO Shijou Shinmachi ensures a memorable stay in Kyoto.

Book your stay now at THE GENERAL KYOTO Shijou Shinmachi for an unforgettable experience in Kyoto!

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 2211 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.66
A
AMI • solo_traveller • jp
9
2026-05-09 • via Nuitee
Y
Youjung • solo_traveller • au
9
Best experience
Pros:

Clean, comfortable and exceptional service.
Spending time at the lounge was a treat of the day. Beds were comfortable, clean and spacious!
Staff are helpful and kind. Less than 10mins from nishiki Market and shijo station. Lots of amazing local restaurants around as well.

Cons:

Air circulation can be lacking since there are no windows to open. They have air conditioning and dehumidifier.

2026-05-08 • via Nuitee
C
costanza • couple • it
9
Pros:

posizione e lounge

Cons:

finistra non si poteva aprire

2026-05-07 • via Nuitee
Y
Yuuki • couple • jp
9
2026-05-05 • via Nuitee
Z
Zolti • solo_traveller • il
9
2026-05-04 • via Nuitee
M
Malie • couple • za
7
Pros:

Vicinity to the market

Cons:

Not as near the subway as suggested

2026-05-03 • via Nuitee
R
Renato Kenji Mizutani • solo_traveller • br
9
Pros:

Localização: proximo de metro e trem, além de ser proximo do Nishiki Market.
Como pontos muito positivos, tem um lounge com disponibilidade de bebidas (inclusive alcoolicas) e comida a vontade.
Sobre o quarto, tem um conforto muito bom, sendo um dos maiores quartos da viagem. Tem amenidades excelentes como pijama e qualquer outra necessidade de personal care. A ducha é impecável.

Cons:

TV nao é smartv

2026-05-03 • via Nuitee
U
Utami • extended_group • id
9
2026-05-02 • via Nuitee
A
A.J. (Aad) • couple • nl
10
2026-05-02 • via Nuitee
N
natasha • family_with_children • nl
9
Geweldig
Pros:

Mooie kamer, vriendelijk personeel

Cons:

Niets

2026-05-02 • via Nuitee
U
Utami • couple • id
9
2026-05-02 • via Nuitee
F
Firas • solo_traveller • fr
10
2026-05-02 • via Nuitee
V
Vasil • couple • be
8
A good choice for several days in Kyoto
Pros:

It is well placed, close to a metro station and bus stops. One could reach the Shinkansen railway station in two stops by metro without any transferring. There are some good restaurants around. The rooms are of sufficient size. The beds were comfortable and the hotel has been recently renovated. The breakfast was with restricted choice but tasty.

Cons:

The window in the room was covered with white paper and it was not possible to look outside. It was not possible to open it for fresh air. Luckily, the air conditioning was working properly.

2026-05-01 • via Nuitee
K
Katie • solo_traveller • au
10
Pros:

All the staff were friendly and the room was spacious and clean. There is a lounge that offers free snacks and drinks, this was a nice touch. The location is quiet and the train station is only about 5 mins walk. Its well located to get around the city and it is surrounded by lots of delicious little eateries and restaurants. Very happy with our stay.

Cons:

Nothing, it was great.

2026-05-01 • via Nuitee
C
chilun • family_with_children • tw
9
Pros:

舒適乾淨，設備齊全～點心吧有用心❤️位置也很好

2026-05-01 • via Nuitee
J
Johnny. Ly • solo_traveller • fr
9
2026-04-30 • via Nuitee
A
Antonios • extended_group • gr
10
Pros:

Προσωπικό τοποθεσία παροχές δωμάτιο

Cons:

Ολ άριστα !!

2026-04-30 • via Nuitee
M
mariko • couple • jp
10
2026-04-30 • via Nuitee
R
Radek • solo_traveller • cz
8
Very affordable hotel with great facilities, staff and quiet location.
Pros:

Quiet location, facilities and staff.

Cons:

A bit farther from the center.

2026-04-30 • via Nuitee
A
András • couple • hu
7
Really good, but it wasn’t an event or something
Pros:

Comfortable, both the rooms and the vommon areas

Cons:

A bit puritan with the decor

2026-04-30 • via Nuitee