THE GENERAL KYOTO Shijou Shinmachi

Hotels
9.3 (2158 reviews)
Nakagyo-ku,Shinmachi-dori,Nishikikoji-agaru,Mukadeya cho 392 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Window cannot be opened
Unclear signage for the hotel

Categories

Cleanliness
9.19
Guests frequently mention the rooms being very clean and well-maintained.
Service
9.66
Staff is consistently described as friendly, helpful, and accommodating.
Location
9.2
Multiple reviews highlight the excellent location for sightseeing and local eateries.
Room Quality
9.15
Rooms are noted to be spacious and well-decorated, providing a comfortable stay.
Amenities
9.18
Free guest lounge with snacks and drinks is appreciated, adding value to the stay.
Value for Money
9.14
Overall, guests feel the hotel offers good value given the quality and service.
Food and Beverage
9.19
Breakfast and snacks options received positive feedback.
Overall Experience
9.66
Reviews indicate a very positive overall experience with some guests calling it a hidden gem.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:27

Property Description

Luxurious Accommodation

Located in the heart of Kyoto, THE GENERAL KYOTO Shijou Shinmachi offers 4-star accommodation with modern amenities. The air-conditioned rooms feature satellite flat-screen TVs, free WiFi, and room service for a comfortable stay. Each room is equipped with a kettle, fridge, and a private bathroom with complimentary toiletries.

Convenient Location

Situated just 700 meters from both the city center and Kyoto Shigaku Kaikan Conference Hall, this hotel is ideal for both leisure and business travelers. Explore nearby attractions such as Kyoto International Manga Museum and easily access Gion Shijo Station within an 18-minute walk.

Exceptional Service

Experience top-notch service with a 24-hour front desk ready to assist you during your stay. Whether you're visiting for business or pleasure, THE GENERAL KYOTO Shijou Shinmachi ensures a memorable stay in Kyoto.

Book your stay now at THE GENERAL KYOTO Shijou Shinmachi for an unforgettable experience in Kyoto!

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 2158 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.66
M
MIYUKI • solo_traveller • jp
8
朝食時間が自由ならまた行きたいかも
Pros:

インテリアが良かった

Cons:

ハッピーアワーの内容が、YouTubeで見たより貧相だった
アルコールはありましたが
おつまみはお茶の時間と同じだったので残念でした

2026-02-13 • via Nuitee
R
RISA • couple • jp
6
Cons:

髪の毛が落ちていた。清掃がいまいち？！

2026-02-12 • via Nuitee
J
Julie • couple • au
9
A great all round hotel in Kyoto. Close to subway, markets and restaurants. Friendly helpful staff. Great guest lounge.
Pros:

Super clean and comfy beds. An excellent guest lounge with lots of free goodies. Lovely friendly staff. Location is great as it’s close to the subway, markets, restaurants and shopping. AND THE BEST PJs / night dress which we chose to buy some on departure!

Cons:

Nothing it was great.

2026-02-12 • via Nuitee
I
Ivo • extended_group • es
10
Great place to spend some days in Kyoto. The lounge should ne a must in all the hotels
2026-02-09 • via Nuitee
C
Calvin Cihao • extended_group • sg
9
2026-02-09 • via Nuitee
N
Nel • family_with_children • au
9
Great spot would recommend
Pros:

Location to markets

2026-01-29 • via Nuitee
K
KYUNGHYUN • extended_group • kr
10
Pros:

남자 둘이서 사용하기에도 쾌적할 정도로 넓습니다. 간식을 먹을 수 있는 휴게실도 좋고, 조식도 무난합니다.
위치도 좋고, 가격 대비 무척 만족스러운 숙소였습니다.

Cons:

폐쇄되어 있는 창문 - 겨울이었지만 좀 답답했음.

2026-01-28 • via Nuitee
日髙 • couple • jp
10
最高です！
Pros:

ラウンジの使い勝手がよく非常にリラックスできた。

2026-01-28 • via Nuitee
R
Renata • family_with_children • au
10
2026-01-28 • via Nuitee
T
Tzu hsuan • extended_group • tw
10
2026-01-27 • via Nuitee
S
Shinji • couple • jp
9
神コスパ
Pros:

立地（各種公共機関の駅、停留所に近い&繁華街で食事に困らない）
夕方からのラウンジサービス（ビール、ワイン、梅酒etcアルコール飲料あり）
綺麗

Cons:

洗面所の配管が詰まっているのか？水捌けが悪かった。

2026-01-26 • via Nuitee
S
Sebastian • extended_group • ar
10
Placer y descanso
Pros:

La ubicación, la limpieza y la amabilidad del personal

Cons:

Nada que comentar

2026-01-26 • via Nuitee
P
Peter • couple • au
10
We are a returning guest
Pros:

Fresh breakfast wonderful. Lounge facilities excellent.

2026-01-24 • via Nuitee
V
Valerian • extended_group • fr
10
2026-01-22 • via Nuitee
T
Tristan • family_with_children • au
9
Fabulous stay, lovely friendly and very helpful staff. Would definitely recommend
Pros:

Great location and fantastic vibe. Brilliant for our family of 4. Excellent simple lounge to escape to for drinks and coffee and snacks

2026-01-21 • via Nuitee
J
Johnny Ray • family_with_children • us
10
2026-01-21 • via Nuitee
Y
Ying Mei • couple • hk
8
Cons:

The window cannot be opened.

2026-01-20 • via Nuitee
M
monica • couple • es
10
Cómoda y relajante
Pros:

Muy buena ubicación, habitación muy cómoda y limpia y el baño impecable

Cons:

El desayuno podría mejorar

2026-01-20 • via Nuitee
C
Christine • couple • mq
10
Confortable, mignon, très bon rapport qualité prix.
Pros:

La chambre cosy en étage élevée avec fenêtre, la taille, la propreté et le côté cocooning de la chambre avec une moquette bien épaisse, le petit déjeuner très bien, le personnel charmant. Petit hôtel au style épuré bien charmant.

2026-01-20 • via Nuitee
P
Priya • couple • us
9
Lovely stay. Enjoyed being there and walking around the little neighborhood. Great location.
Pros:

The hotel was very clean and the room was very comfortable. They had all the amenities we needed. the staff was very courteous and friendly. I loved the traditional room style. The breakfasts were delicious. The lounge hours with the happy hour, green tea on the weekends, and great snacks were much appreciated.

Cons:

The closet space is very limited. Would have been nice to have more hangers and shelves. But we were able to manage.

2026-01-19 • via Nuitee