THE GENERAL KYOTO Shijou Shinmachi

Hotels
9.3 (2179 reviews)
Nakagyo-ku,Shinmachi-dori,Nishikikoji-agaru,Mukadeya cho 392 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Window cannot be opened
Unclear signage for the hotel

Categories

Cleanliness
9.19
Guests frequently mention the rooms being very clean and well-maintained.
Service
9.66
Staff is consistently described as friendly, helpful, and accommodating.
Location
9.2
Multiple reviews highlight the excellent location for sightseeing and local eateries.
Room Quality
9.15
Rooms are noted to be spacious and well-decorated, providing a comfortable stay.
Amenities
9.18
Free guest lounge with snacks and drinks is appreciated, adding value to the stay.
Value for Money
9.14
Overall, guests feel the hotel offers good value given the quality and service.
Food and Beverage
9.19
Breakfast and snacks options received positive feedback.
Overall Experience
9.66
Reviews indicate a very positive overall experience with some guests calling it a hidden gem.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:27

Property Description

Luxurious Accommodation

Located in the heart of Kyoto, THE GENERAL KYOTO Shijou Shinmachi offers 4-star accommodation with modern amenities. The air-conditioned rooms feature satellite flat-screen TVs, free WiFi, and room service for a comfortable stay. Each room is equipped with a kettle, fridge, and a private bathroom with complimentary toiletries.

Convenient Location

Situated just 700 meters from both the city center and Kyoto Shigaku Kaikan Conference Hall, this hotel is ideal for both leisure and business travelers. Explore nearby attractions such as Kyoto International Manga Museum and easily access Gion Shijo Station within an 18-minute walk.

Exceptional Service

Experience top-notch service with a 24-hour front desk ready to assist you during your stay. Whether you're visiting for business or pleasure, THE GENERAL KYOTO Shijou Shinmachi ensures a memorable stay in Kyoto.

Book your stay now at THE GENERAL KYOTO Shijou Shinmachi for an unforgettable experience in Kyoto!

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 2179 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.66
K
Kathryn • family_with_children • ca
9
2026-03-21 • via Nuitee
A
Adriana • couple • ie
10
2026-03-21 • via Nuitee
T
Tim • couple • us
10
Restful peaceful popsicle longing
Pros:

The facilities were beautiful and modern- comfortable and elegant. An excellent value!

Cons:

One crushing flaw: the sumptuous popsicles do tantalizingly made available for mere minutes of the day so violently and cruelly rug pulled thereafter. I would gladly pay higher rates if that’s what’s keeping the popsicle bar closed! Please, do not lock your popsicles behind austere institutional walls.

2026-03-21 • via Nuitee
C
Caio • couple • br
10
2026-03-20 • via Nuitee
T
Thierry • couple • fr
10
Hôtel parfait
Pros:

Le service , la propriété

Cons:

Rien

2026-03-20 • via Nuitee
T
Toyama • extended_group • jp
10
最高
Pros:

清潔　ラウンジ　アクセス

Cons:

なし

2026-03-17 • via Nuitee
R
rumi • couple • jp
7
2026-03-17 • via Nuitee
S
Sheree • family_with_children • au
10
Pros:

Great location, complimentary drinks and snacks, lovely room

Cons:

Nothing

2026-03-16 • via Nuitee
N
Natsuko • couple • jp
8
2026-03-15 • via Nuitee
A
Austin • couple • mx
10
2026-03-15 • via Nuitee
S
Sophia • solo_traveller • de
9
Pros:

Great location, good breakfast, accommodating allergies/food restrictions, too. Staff was very friendly, rooms very spacious and nice.

2026-03-15 • via Nuitee
カ • solo_traveller • jp
10
2026-03-13 • via Nuitee
菱田 • family_with_children • jp
10
2026-03-10 • via Nuitee
O
Oron • family_with_children • il
10
Pros:

Location.

Cons:

Room a little small.

2026-03-09 • via Nuitee
S
Sophie • couple • au
9
Pros:

Spacious rooms, comfy bed, lovely bathrooms with a good shower. Excellent staff and nice to have Lou be and laundry available

2026-03-09 • via Nuitee
N
Naoko • solo_traveller • jp
9
快適でした。
Pros:

ラウンジの使い勝手が良かった。
ホテルに戻ってきて夕食前のちょっとした休憩や寝る前の軽いナイトキャップが嬉しかった。連泊だとさらに使えます。

Cons:

部屋のライトのスイッチがわかりにくい‥ぐらい。

2026-03-08 • via Nuitee
H
Harrison • family_with_children • au
9
2026-03-07 • via Nuitee
K
Kristina • solo_traveller • us
10
2026-03-06 • via Nuitee
J
Janet • solo_traveller • us
10
A hotel to which I always look forward to returning
2026-03-06 • via Nuitee
S
Sarah • couple • gb
9
2026-03-06 • via Nuitee